Admittedly we only stayed at Riad Eden for the entire of our Moroccan trip, however it provided the haven we needed in the midst of the Marrakech madness! As a few others have suggested in their reviews, the management has changed very recently, but we had a fantastic time with brilliant service so I can only assume that Jerome and Sana are keeping up the standards of the previous owners.
We stayed in the Chocolate suite - it was nicely designed with authentic Moroccan pieces and a lovely little private balcony overlooking the courtyard of the Riad. Upon arriving, Jerome sat with us and offered his advice on the best bits of Marrakech to explore during our week long stay. He was also very helpful about the culture and keeping safe, which was incredibly useful. The breakfast was brilliant each morning - we noticed with other residents the lovely ladies who cooked in the Riad were open to requests, however we let them surprise us each morning and I'd highly recommend this... Moroccan pancakes are delicious! On the subject of food, I would highly recommend eating in the Riad. We tried a few different places during our time in Marrakech, but by far the food at Riad Eden was the best. Homemade, authentic Moroccan salads, tangines, couscous, desserts and wine, and each night we had the living room to ourselves for a peaceful and tasty meal. We ate in the Riad four times during our stay and tried almost all of the menu - it's all fantastic but our favourites would be the avocado salad, chicken tagine and the apple pastilla dessert. If you'd like to eat in the Riad, be aware that you'll need to choose your dishes in the morning so let Jerome or Sana know in advance.
Riad Eden is in a good location, less than five minutes from the square and souks, but hidden away enough to be peaceful. The top roof terrace is lovely to sunbathe or read on with a good view, and we had breakfast on the lower terrace each day too. It may be a little tricky to find on your first day, so we had a 'guide' help us from where the taxi dropped us off, to the Riad. Once you know how to get to the Riad however, it's really straight forward and we had no problems.
All in all we had a brilliant time and would highly recommend Riad Eden to anyone looking to visit Marrakech. It may not be the cheapest Riad available in the city, but it was definitely worth the money from our experience! Jerome and Sana were wonderful hosts who went beyond the basic requirements (helping us get our own traditional Moroccan tagine, advising from a local's perspective on prices for pieces we wanted to buy so we knew what to haggle for, etc etc) and the wonderful people who work at the Riad with them made our holiday relaxing and very enjoyable.