We really had a wonderful time with Emmanuel at Riad Eden, as we had not been to Marrakech before it was important to us that we were able to communicate with our hosts and staff in English and this was no problem. Emmanuel also was able to organise any sightseeing tours (and in fact even our train tickets before we had arrived).
We were travelling as a family with my parents (in their 60's) and also our baby daughter (only 4 months old) and this was no problem for the extremely competent staff. We enjoyed dinner in the Riad and it was a wonderful restaurant quality meal (our baby was quite unsettled that night and the maitre'd expertly cradled her so I was able to enjoy my meal) family friendly +++.
We can't wait to visit Emmanuel again and have recommended Riad Eden and Marrakech to many of our friends and family.