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“Not good enough” 2 of 5 stars
Review of Riad La Maison Rouge

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Riad La Maison Rouge
4.0 of 5 Guest house   |   No 54 Bis Derb Zemrane | Quartier Berrima, Marrakech 40008, Morocco   |  
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Hotel website
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Hotel amenities
Special Price
30% off room rate
Ranked #502 of 1,123 Marrakech B&B and Inns
Nampula, Nampula, Mozambique
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Not good enough”
2 of 5 stars Reviewed January 7, 2013

It's a good riad and the service is well intended but never the less the place is overrated. Given the prices and other experiences in different riads, it lacks the familiar atmosphere and attention that its suppose to have.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, January 12, 2013
Dear Simao
Thank you for your comment, made ​​after a 2 night stay among us and in our house due to relocation as a result of overbooking of the riad that you have originally choosen.
I understand your disappointment, and perhaps it has influenced your point of view.
We bring special attention to all our residents and I am surprised that you didn't enjoyed it with its fair value,
We hope to welcome you as "home" while keeping our quality hotel, and discretion, always available if you need it. I try as much as possible to meet all of you at breakfast time to know your needs and answer them as well as we can.
For your information, there are two categories of official Riad in Marrakech, the first category (luxury) and the second (regular). Most riads are second class, as we are. Similarly there are large riads and small ones, you have to choose the one that best suits your needs.
I hope I have provided some answers to the points raised, and I remain at your disposal if needed through the contact form of our website.
Thierry and all the team of the Maison Rouge.
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205 reviews from our community

Traveler rating
    101
    54
    21
    20
    9
See reviews for
26
110
3
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Norwich
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 18, 2012

Stayed here ealrier in the year with my other half...superb place to stay to explore a fantastic city...never thought a place could be so peaceful and relaxing with all that going on the other side of the door!!!...

Stayed April 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, December 20, 2012
Thank you very much for your nice comment about our resort.
We are pleased you have enjoyed your stay in Marrakech.
Thank you for pointing out our peaceful and relax athmosphere as well as the amazing Marrakech city.
Thank you very much, may be see you for another future stay.
Thierry and all staff.
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Oslo, Norway
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed December 15, 2012

Probably a good standard hotel for this part of the world, but I would otherwise look at it as a two star hotel. An open door between the bedroom and toilet, and a quite shabby room. A short stroll away from the main attractions. Okay breakfast on the roof, nice setting in the evening with the sunset, but don't eat your dinner here.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, December 17, 2012
Thank you for your comment, I'm quite sad that you didin't enjoy your stay with us.
I just want to point that the "open door" between bedroom and bathroom, is what we call here Moucharabieh, it is a typical morrocan door, that were used in house who alloud women to see but not to be seen, sorry that you didn t notice and appreciate the door style.
You mention that your room was shabby, that is a personnal appreciation who seems not to be a general one.
And I invite guest to read comments made on time, I just want to point that you stay from 21 to 24 mars 2012 and that your comment has been done 9 month later.....
One more time, thank you for your comment.
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Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 4, 2012

Thanks for a great stay right near all the action. I wish we could have stayed longer. Lovely helpful staff who went out of their way to help us get orientated. We loved the rooftop pool Thank you. We would highly recommend this hotel and loved the honesty bar. Hope it works for you as well.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, December 17, 2012
Dear Guest
Thank you very much for your appreciation. Staff is very grateful for your kind appreciation, and hope to welcome you again for a future stay,
Thierry and Staff
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london
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed October 24, 2012

I thought this riad was excellent value in a quite location in Berrima quater close to the Bahia palace 10-15 mins and the Mellah (Jewish Quarter). On arrival the staff could not find our reservation but this was solved quite quickly. The riad is not signposted off the main street so we had to get a couple of locals to show us. Our first room was vermillon (on the ground level) and we spent the first night there, however the room was quite damp and we could smell the damp when coming back from dinner. The next day we were moved to Petrus which was much better, quite a bit bigger and no damp. Thiery the manager was very obliguing and helpful. Breakfast on the terrace was lovely with excellet cake and freshly squeezed orange juice. The two pointers to note that the staff are very nice but dont speak much english so if your french or Arabic is basic you might struggle a bit.Secondly the location - although in a quieter area of the old city, it is a real walk to the main square 25 mins plus and more to the Souks. Overall great value so would recommend but pack comfy shoes.

Room Tip: I would recommend spending a bit more and not going for a standard room. Petrus was lovely or Cardin...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, November 15, 2012
Thank you very much for your feed back.
We apologise for not finding your booking, but this problem has been solved quickly (mystery of internet.....).
We always try to upgrade our customer when it is possible, and we really appreciate the fact that you have enjoyed it.
Walking distance from the main square is 15mn more or less, it depends the way you walk, but I invite you to check google map to see where we are, like that you will not be surprised by walking distance.
As you have mention it, our staff speaks english as best as he can and staff really enjoy talking with guest to improove it. You don t need to speak arabic to visit us..!!!
Thank you for your visit, we hope to welcome you again
Thierry and all the staff
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Cape Coral, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 9, 2012

We had a great time here. Loved the rooftop pool. It was very clean and the rooms were decorated beautifully. The staff was friendly and the location was very convenient within a short taxi ride to all worth seeing. I would highly recommend this hotel!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, November 15, 2012
Thank you very much for your kind comment.
We hope to welcome you again for a future stay
Thierry and Staff
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Woking, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2012

We stayed as a family of four in two rooms on the second floor. The rooms were clean and airconditioned n this level. The pool and terrace are so comfortable and peaceful even though you are in a main city you can't hear anything except the birds in the tres of the courtyard. We loved the honesty bar and the laid back approach to our stay. We had a lovely time and enjoyed some delicious food. The owner was very helpful and considerate as were his staff who went out of their way to help us. Yes the walk to the main square is a little hair rasing but all walks in Morocco are!! The square is not that far away and you can easily get a taxi or horse drawn carriage ride back if your energy is sapped by the heat. Breakfast was great and is available from 8.00am -11.00am so lazy mornings are great. The toilet did develop a slight flush issue but this was soon rectified when mentioned and no further issues with the plumbing. Thierry organised a great trip to the three valleys for us (extra cost) on the last day and we had a fantastic time. Thanks to everyone for making our holiday!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maisonrougemarrakech, Manager at Riad La Maison Rouge, responded to this review, November 15, 2012
We appreciate your comment, nothing to say more, except that we hope to see you again in the future!!!
Thank you very much,
Thierry and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad La Maison Rouge

Address: No 54 Bis Derb Zemrane | Quartier Berrima, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #502 of 1,123 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Riad La Maison Rouge 4*
Number of rooms: 17
Official Description (provided by the hotel):
Located in a small square of Berrima, a quiet neighborhood in Marrakech, the Riad la Maison Rouge is a charming property from which you can easily reach tourist attractions in city, such as the El Bahia and El Badi palaces, the Saadian Tombs and the Djemaa el Fna Square. This last attraction is a 15 minute walk and there are plenty of buses from here which go to all corners of the city.Riad la Maison Rouge has a total of 13 rooms including 4 suites. ... more   less 
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Also Known As:
Riad La Maison Rouge Hotel Marrakech

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