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“great place to stay and eat” 4 of 5 stars
Review of Hotel le Caspien

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Hotel le Caspien
3.0 of 5 Hotel   |   12 Rue Loubnane Gueliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #232 of 464 Hotels in Marrakech
Herentals, Belgium
1 review
1 helpful vote 1 helpful vote
“great place to stay and eat”
4 of 5 stars Reviewed November 6, 2013

Very nice hotel, it's modern and clean. The staff is friendly and it has a nice rooftop terras with a bar. The restaurant is top class with good food, French quisine, and good deserts. Good service.
It's a good, not too expansive place to stay to visit Marrakech. A bit outside of the medina so close to a main road so it's not so busy.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
    109
    203
    50
    18
    17
See reviews for
52
167
29
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 22, 2013

Nice lobby and good location. Staff were really unhelpful and verging on rude at reception. I had no hot water on 2 occasions which is ridiculous for a moderin hotel. The pool is tiny and is in the middle of the restaurant. The rooms are clean and basic. Breakfast was also disappointing. Got no sleep on my last night...there was noise all night. Not overly impressed. The restaurant is excellent though, I'd highly recommend it. I'm sure there are better hotels in Marrakech.

Room Tip: Ask for a room thats on the back of the building.
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  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coventry, United Kingdom
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 19, 2013

I have just come back from a weeks holiday at this hotel. I was there wit my brother who had an adjoining room to mine.
We booked out trip via EasyJet- and were very pleased with the price we paid for our package which included breakfast and evening meal. The rooms were more than adequate. The food was also excellent in terms of variety. The staff in the dining room and breakfast room were excellent. Staff at reception varied for excellent ( Half of those we Experienced) to average for the other half who seemed rather disinterested in their work. Check in was quick and efficient.
There is a nice roof top bar at the hotel. Very good bar staff there. The hotel is well placed for all the major sites. It is in a good part of town with plenty of coffee shops and paces to eat nearby..
The only issue my brother had was that for some reason neither of us could access the Wi-Fi in the hotel. We could however access wi fi at the hotel two doors down and also in local coffee bars. Perhaps the problem was with our UK notebooks!
The hotel would certainly be worth a return trip if we were in Marrakech.
From the hotel to the main square should only cost 20 dirham in a petite taxi. (About£1.50) for up to 3 people. Always agree a price before you get in. French is widely spoken- so brush up on that. A few Arabic phrases wont go amiss either.

Room Tip: Ask for a room at the rear of the hotel- or on a high floor.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Singapore
1 review
4 of 5 stars Reviewed October 15, 2013

Well located in Gueliz, good restau around and pretty cool shops selling amazing stuff fit for your home- L'orientaliste. My 3yo was sick on the 3rd day and we've been directed to a 2min walk pediatrician Dr Tarjinn and he recovered the following day. Loved the breakfast! Just a note though, the wifi only works at the reception and at the rooftop.

However, I lost my tweezer and my MIL lost her pencil sharpener.. i mean these are probably items you dont really need to make a complain but pff.. just the principle of losing things annoys me.

No receipts/documents handed out upon payment of certain services.. I'm not so particular but Im pretty impressed by how they could remember your face by heart despite this fully booked hotel period.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Northampton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 8, 2013

This was the 2nd year that we have been to Le Caspien, when we arrived we were greeted at the reception and served Mint Tea. The room that we had was lovely, however it had twin beds. We popped to reception and they arranged for us to move to a double the very next day.
The breakfasts were fantastic as usual, the only disappointing bit was that they had replaced the low bench seating with low tables and cushions for more standard table and chairs.
The food in the restaurant was excellent along with the service amd management could be seen most nights chatting to the guests to make sure everything was ok.

We would definitely recommend it for a city break, in fact we like it so much we stayed for 8 nights this year

Room Tip: Rooms overlooking the pool are quieter and cooler than rooms at the front of the hotel
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2013

Newly updated, this hotel is both stylish and comfortable with lovely Moroccan details of mosaics, lanterns and artwork. We enjoyed the fine dining restaurant as well as bistro on site; menu highlights local fare and European dishes with a full wine list and bar. Staff is so very helpful, courteous and multilingual in Arabic, French and English. They provide a great value and wonderful experience we look forward to enjoying again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 29, 2013

Stayed here in March for a friends birthday. The staff where very pleasant and helpful. We were bed and breakfast and the food was basic but fresh each morning. There is a bar and restaurant it is very well staffed never had to wait for a drink. The second night we decided to dine here and the food was exquisite we dined there for the rest of our stay. The prices where very good in the restaurant

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel le Caspien

Address: 12 Rue Loubnane Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#35 Best Value Hotel in Marrakech
#137 Family Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel le Caspien 3*
Number of rooms: 36
Official Description (provided by the hotel):
L'Hotel le caspien, une oeuvre artistique, une architecture irreprochable, une vue imprenable. Construit et decore dans la pure tradition architecturale marocaine, le Caspien met a votre disposition 54 Lits repartis entre 36 chambres et 02 suites. Ces 36 chambres doubles et en twins confortables et spacieuses, avec baignoires ou douches, entierement climatises, telephone, TV chaines nationales et internationales, coffre fort payant a 25 dhs par jour, 2 ascenseurs et des detecteurs d'incendie et de fume dans chaque etage. Chaque suite est composee d'une chambre avec grand lit et un salon decore a la marocaine, telephone, climatisation selon la saison, grande TV plasma avec des chaines nationales et internationales, une grande terrasse spacieuses. L'hotel dispose d'une cuisine marocaine qui laisse courir fantaisie et imagination. Ses restaurants vous proposeront une cuisine marocaine et internationale dans un cadre moderne et raffine decoree d'oeuvre d'art de plus bel effet. Cadre de soiree inoubliable. 02 Restaurants bar situes au rez de chaussee dont une vue piscine integree, vous pouvez vous relaxer au bord de la piscine au milieu d'un cadre de verdure tres agreable. La direction de l'hotel et son personnel vous souhaite la bienvenue. ... more   less 
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Also Known As:
Le Caspien Hotel
Le Caspien Marrakech

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