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“Overall a good experience” 4 of 5 stars
Review of Hotel le Caspien

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Hotel le Caspien
3.0 of 5 Hotel   |   12 Rue Loubnane Gueliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #219 of 460 Hotels in Marrakech
Cheltenham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Overall a good experience”
4 of 5 stars Reviewed February 20, 2012

Booked the hotel through groupon and having done our research before we knew it was a budget hotel.The hotel was an excellent base for the city sights. One major note is that if you get a taxi from the airport to the hotel do not pay more than 100 dirhams. We were tired after our flight and ended up paying double. The drivers run a little cartel but if you walk away they will drop the price. We got the taxi back to the airport from the hotel and paid 100 dirhams. If you can, book a taxi through your flight operator as this will save you money.

Hotel rooms were fine, bed was very comfy. We found it best to have showers before 7 or after 10 am and in the evening when the water was hotter and stream stronger.

Hotel staff really friendly and keen to help, lovely breakfast and breakfast room. We had room 302 and there were no issues with the room apart from the building work which would start at 7, but that is not the hotel's fault.

Would definitely come back again and as long as you understand it is a budget hotel you should be happy with your stay.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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374 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
ESSEX
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 13, 2012

Just arrived back from Le Caspien using the Groupon voucher. Overall, pretty grim. would not go there again, bedroom was very basic and dull. Shower did not work properly, bathroom accessories fell off (door hanger as well as the towel holder). TV remote control did not work, and the breakfast was very limited in variety. Staff were great though, but overall not a pleasant experience.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epsom, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 9, 2012

We stayed at Le Caspien for 4 nights. Overall, we were happy with the hotel. The staff were great; very helpful & friendly. We had a Groupon voucher & had no problems booking in, greeted with lovely (& most welcome!) mint tea & morrocan biscuits. Our room was at the back of the hotel, doesn't get much sun in Feb, but had a nice little balcony. The hotel is attractive, tho a little dark due to its 'terraced' position. The bed was comfortable, which was a bonus. (some hotel beds are like sleeping on a stone slab!) The only downside was the room was a little 'tired', particularly the bathroom. The shower was pretty useless to be honest & seemed to be causing a damp patch on the bedroom wall, due to most of the water running down the hose on to the tap & wall, the shelf above the sink was missing, tho the brackets were there, the curtain tieback/bracket was falling off, there were loose floor tiles ... none of these things are hugely important but it would make a difference to the overall impression. I would recommend staying here though... the breakfast room was lovely & so was the breakfast! The hotel is near to Jardin Marjorelle (definately worth a visit) & a walkable distance to Jmaa El Fna etc :)

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laholm, Sweden
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 9, 2012

We vistited Marrakech in late January and beginning of February 2012 to celebrate my 50th Birthday. I wrote that we wanted nice rooms because of my Birthday. As we arrived we noticed that there were construction work right outside the hotel. We got room 103, 104 and 107. Room 103 had the cement mixer right under the window and they started early and worked on Saturdays too. Room 107 was right over the breakfast/partyroom. We came on a Wednesday and on Thursday evening there was a Birthdayparty going on. My husband turned our TV on quite loud but we didn´t hear what they said because of the music from the partyroom. At 11:30 pm my husband went down to tell them and they stopped the music. Next morning we woke up early because of the breakfast. They are making omellets etc in the hallway outside the breakfastroom which make all the smell be everywhere. I knocked on my sons door but I couldn´t here what he answered because of the noice.
In room 107 the AC didn´t work. They tried to fix it, but it didn´t work when it came to heat up the room. I was freezing for 3,5 days. The restaurant was also very cold. The rack to hang up the towel fall down and water from the bath run on the floor, out in the hallway and almost to my bed. We wanted compensation for the partyevening like payed taxi to the airport (150 MDH)) but the receptionist could not get hold of the boss.
The hotel didn t feel clean and frech and we had problems finding plates and cups that were not chipped.
The area is ok, near to 16 November square where there were a lot of modern shops and restaurants and Jardin Majorelle is within walking distance.
I dont know if we got the worst rooms because we bought Groupon tickets but I would not recommend this hotel to anyone.

  • Stayed February 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Groningen, The Netherlands
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 3, 2012 via mobile

Nice hotel, but the next time I would book à hotel in the medina. You have to take the taxi to the medina, which costs only 2 dollar or 3 during the night.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Basingstoke, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 3, 2012

We stayed in this hotel for 2 weekends, either side of a trip up Atlas mountains and I would recommend it.

Rooms are reasonably sized, clean and well decorated.

Breakfast is rather nice too.

Point to note - it's about 30 minute walk to Jeema el Fna, but that would apply to all hotels in this area (Gueliz)

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2012

we stayed at this hotel for a long weekend (3 women) we found our room was comfy with a balcony, hot water and enough room for the 3 of us. the best bit of advice i think i could pass on is to walk approx 10 mins to get the city bus tour best deal is for 2 days the first day we did the city tour and it gave u a good insight into what things are where etc. u can hop on and off whenever u wish like going up to the medina at night. the second day the bus went outwith the inner city out to a historical tour was good but a little chilly sitting on the open air bus. again this ticket can be used to hop on and off the bus over the 2 days and saved us taxi to the medina. some nice resturants about but the hotel did serve nice meals and the staff are helpfull , sometimes its hard to understand us but there english is better than my french .the people are very poor and please watch ur pockets in the square at night, lots of pickpocketers about. when they try speaking to u and ur not interested just say been here lots of times and they leave u alone. overall we enjoyed it but it is a little scary if u go outwith the city walls like us. hope this helps and enjoy your time.

Room Tip: we had room 205 at the back so a little quieter but hotel next door is a building site so works star...
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  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel le Caspien

Address: 12 Rue Loubnane Gueliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#34 Best Value Hotel in Marrakech
#135 Family Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel le Caspien 3*
Number of rooms: 36
Official Description (provided by the hotel):
L'Hotel le caspien, une oeuvre artistique, une architecture irreprochable, une vue imprenable. Construit et decore dans la pure tradition architecturale marocaine, le Caspien met a votre disposition 54 Lits repartis entre 36 chambres et 02 suites. Ces 36 chambres doubles et en twins confortables et spacieuses, avec baignoires ou douches, entierement climatises, telephone, TV chaines nationales et internationales, coffre fort payant a 25 dhs par jour, 2 ascenseurs et des detecteurs d'incendie et de fume dans chaque etage. Chaque suite est composee d'une chambre avec grand lit et un salon decore a la marocaine, telephone, climatisation selon la saison, grande TV plasma avec des chaines nationales et internationales, une grande terrasse spacieuses. L'hotel dispose d'une cuisine marocaine qui laisse courir fantaisie et imagination. Ses restaurants vous proposeront une cuisine marocaine et internationale dans un cadre moderne et raffine decoree d'oeuvre d'art de plus bel effet. Cadre de soiree inoubliable. 02 Restaurants bar situes au rez de chaussee dont une vue piscine integree, vous pouvez vous relaxer au bord de la piscine au milieu d'un cadre de verdure tres agreable. La direction de l'hotel et son personnel vous souhaite la bienvenue. ... more   less 
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Also Known As:
Le Caspien Hotel
Le Caspien Marrakech

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