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“Friendly and extremely helpful stuff, clean and awesome” 4 of 5 stars
Review of Riad Lena & SPA

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Riad Lena & SPA
4.0 of 5 Guest house   |   8, Derb El Hammam | Riad Laarouss, Marrakech 40008, Morocco   |  
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Hotel amenities
Ranked #271 of 1,053 Marrakech B&B and Inns
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly and extremely helpful stuff, clean and awesome”
4 of 5 stars Reviewed February 24, 2012

As others have pointed out, finding the riad can be quite a mission, especially when it involves dragging your luggages through a busy market. BE WARE! when you step off the taxi some people might offer to lead you to Riad Lena, do not, i repeat do not follow them because you will get ripped off at the end (though if you do let them lead you, leave them 50 or so dirham and simply knock on the door of the Riad). I strongly recommend arranging airport pick up with the Riad prior to your arrival, save yourself the trouble. Overall the riad is very sweet, nicely decorated, clean and the roof terrace is an absolute bliss ..i can spend hours just lying there under the sun sipping mint tea or fresh orange juice. The stuff at the Riad are very very helpful and attentive , if you have an problem do let them know, the driver they arranged for us was very reliable and polite (which is rather rare in this country ). I would strongly recommend Riad Lena if you are traveling with a group of friends or special someone ;)

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lokeren, Belgium
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed February 13, 2012

Location is hard, it lies in a very dark corner in some shabby little alley. But after a lot and trial and error, the second day we were used to it. Wouldn't recommend it to bad card readers or people who can't ask for directions though. But if you know you're way it's a 10 min walk from the central square.
The Riad is really beautiful, water from the showers in december can sometimes be cold. Staff is very friendly and helpful. Rooms are nice and in proper Morrocan style. Can be a bit noisy if there are noisy guests. Lovely rooftop where the nice breakfast is served.
Only downside is that they tried to charge us for a new years eve dinner they said was free. But they dropped it in the end, so no complaints there.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Brescia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 8, 2012

If you like to go to Marrakech staying in a Raid inside the medina (and not in a normal tourist's hotel in Gueliz) Riad LENA is perfect for these reasons: great location at the northern-top of the suk, in a very quite darb (but not too dark or scary), takes 10mins to go to Place Jamhal; very very very clean, personnel super kind, great terrasse on top with sofas, big umbrellas but even a windowed room for breakfest if it's cold.

Rooms are very good, beds perfect (ours was a bit small but they have bigger ones) and the bathroom is more than good (in the shower you can fit in 4!). Breakfast change menu each day of the week and is large and super fresh.

Staff is in 24/24 h, so if you are back late you just ring the door, they check you through a camera and open. They also organized for us the car from/to the airport with a modern and big van.

Compared to other riads I experienced they do not have ancient carpets or old/precious chandeliers, but they gain the max rating because everything's is still maroccain and not fake, they have a small but fascinating heated pool you can use all seasons and the general is a very cool place (see photos i attach)!

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London England
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 23, 2011

I'm not qualified to compare Riad Lena with the dozens of other riads in marrakech, all I can say is that it was a delightful place to stay: Great welcome; a fantastic room that had everything you need but was uniquely decorated; great breakfast on the terrace (from where tall people can see the snow on the Atlas mountains in November). Plunge pool was heated and in use. Very helpful proprietor organised extremely efficient and definitely no rip-off transport to the airport. Food was good and wine served. Going through the (hard to find) street door and into the courtyard was like entering Dr Who's Tardis. Very well placed for all sites etc. Be prepared to be woken early by the first call to prayer; I found it moving, others might not.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Derby
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 8, 2011

Summary of our stay at Riad Lena over New Year 2010/2011:

On arrival at airport: An airport transfer had been arranged with the Riad but there was no one to meet us on arrival at the airport in Marrakech. The flight was slightly delayed (30 mins) but this is no excuse.

Location: Good location 15 minutes walk from Jamma El Fna.

Staff: Not impressed – manager did not acknowledge that there was no taxi waiting for us at the airport after raising this with him twice. No map or tourist information made available and not made to feel welcome on arrival. Not helpful in identifying good places to eat in the area or giving directions. In addition, it was often difficult to find a staff member to ask basic questions. We had dealt with Sofia on email who seemed very helpful, but she was nowhere to be seen during our stay.

However, other staff members were friendly and tried to help (although their English was minimal).

Food: Breakfast was quite basic, but met our needs. We ate in the Riad one night and it was delicious (although was not the same meal that we had ordered!).

Riad itself: Room was fairly small, but adequate. The place generally had a nice feel about it, but was nothing special.

Overall: Recommend you try other Riads as this one was let down by lack of welcome/hospitality and poor service.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlon, Belgium
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2010

Riad Lena is a quiet riad in the heart of medina. The staff is really kind and Sophia will be a precious help to find nice places in Marrakech. She will also organize nice trips in the country if you wish. Rooms are nice, the little pool is very fresh, which is an enchantment in the heat of marrakech.

  • Stayed September 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2010

Lovely Riad, friendly staff happy to help, good breakfast. Clean, amazing plunge pool, very cold!

Stayed December 2009, traveled solo
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Additional Information about Riad Lena & SPA

Address: 8, Derb El Hammam | Riad Laarouss, Marrakech 40008, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Spa Suites Swimming Pool
Hotel Style:
Ranked #271 of 1,053 B&Bs / Inns in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riad Lena & SPA 4*
Official Description (provided by the hotel):
Nora, Philippe, Abdellatif welcome you to their house, ideally situated in the Medina near the DAR BACHA Palace and eight minutes from the markets and Place Jeema el Fna. The riad has been traditionally renovated with much thought given to your comfort. The riad consists of 10 air-conditioned bedrooms, furnished in pure Moroccan style. All rooms look on to the patio and the swimming pool permitting you to cool down after sunbathing on the terrace with views of the High Atlas mountains. A first class riad in the heart of the Medina and markets, with terraces, a swimming pool and easy car access.. ... more   less 
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Also Known As:
Riad Lena Hotel Marrakech

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