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“A wonderful starting point for a Morocco trip” 5 of 5 stars
Review of Amani Hotel Appart

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Amani Hotel Appart
3.0 of 5 Hotel   |   Avenue Mohamed 6, 11 Aboubakr Seddik | Hivernage, Marrakech, Morocco   |  
Hotel amenities
Ranked #181 of 460 Hotels in Marrakech
Bristol, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“A wonderful starting point for a Morocco trip”
5 of 5 stars Reviewed July 23, 2014

If I return to Marrakech I will unhesitatingly return to this hotel. The rooms are comfortable and quiet, the pool is excellent (at least in the heat of summer) and the staff are friendly. The breakfasts are also outstanding.

But the quality of hotels comes out in a crisis, and when my daughter was unwell on the day we were due to travel on, they were really helpful, both with flexibility on departure times and by helping with transport when the ordered taxi did not show up. Ten out of ten.

Room Tip: Rooms overlooking the pool are best in summer.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmaniMarrakech, Directeur général at Amani Hotel Appart, responded to this review, August 25, 2014
Dear Steve W,

Thank you for taking time to write and share your comments on Trip Advisor.

I am delighted to read that your stay at our hotel was up to your expectations, and that you enjoyed our service. We are all devoted to your satisfaction.

I look forward to welcoming you on a future trip to Marrakech.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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148 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 9, 2014

The hotel is well placed for tourists. It is comfortable without being luxurious and very good value for money. Rooftop breakfast is delightful. the pool is small and really a dipping rather than a swimming pool but that does not matter as it is wonderfully refreshing on a hot afternoon.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 2, 2014

We had a awesome time on our holiday to have a good holiday you need a good hotel and that's what we had really friendly staff always smiling and full of good services, and the rooms were big spacious even the bed were really comfortable(soft)not like holiday Inn hard as a rock, You can't forget the receptionist(Assia) was really helpful and always cooperate and Beautiful too. Last thing luckily we met Othman the hotel manager lovely guy always asking us if you need anything and actually he did help us, Our flight was at 9pm and on the day when you check out is at 12pm and our flight bus doesn't pick us up till 6 we had a word with him and let us the room till 6 without no charge soo I would recommend the hotel to everyone. :-D :-D

Stayed June 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Top Contributor
111 reviews 111 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed June 26, 2014

We stayed at the Amani for 7 nights in May and were very impressed with our rooms, especially my sister's room which had a nice little balcony overlooking the pool. The rooms were spacious, nicely decorated and kept spotlessly clean throughout our stay. The rooftop terrace is very nice also, and the decor of the reading room on the ground floor.

The reception staff were very pleasant and somewhat helpful when we asked for information; although we did feel that they didn't have an expansive knowledge of the area. The location of the hotel was also good; just a short taxi ride from the Medina area and with some shops and restaurants within easy walking distance. Breakfast was not included in the price we paid for our rooms; it was a nice selection of breads and cakes served with coffee or tea, but more expensive than the local competition so we only ate breakfast on the lovely terrace twice during our stay.

Unfortunately we had an experience of bad service on our first evening when we went to the terrace and asked for 2 coca colas. We waited and waited, but after 20 minutes of waiting we went downstairs to the ground floor cafe. We were told that our cokes would arrive soon and so we went back up to the terrace again. After waiting a further 10 minutes or more I was so fed up that I went to get our cokes from the ground floor cafe myself and we drank these on my sister's balcony. Not a good start, but, as it was late and we'd only just arrived we decided to eat in the cafe, and the sandwiches we ordered were very nice, fresh and tasty.

Unfortunately our first night's experience in the cafe was not repeated the second time we decided to have a 'night in'. My Norwegian smoked salmon sandwich had been so nice the first time that we both ordered it the second time. However, this time there was hardly any filling in bread that was toasted so hard that we had trouble biting it, and the chips were stone cold.

The pool is very small, but despite its tiny size it looked extremely inviting. Unfortunately though, the water in it was far too cold to venture into so we never used it.

We asked for a late check-out on our last day since our flight home was late. We requested we be allowed to keep just one of the two rooms until 4p.m. but we were told there would be a charge for this. To be honest, we were quite disappointed as we'd been staying there for 7 nights and this would have been a nice thing to offer. We decided not to pay the charge and so left our rooms at the normal check-out time and at least they kept our bags safely behind reception until 5p.m., which we were grateful for.

All in all, this is a very pleasant hotel with nice rooms, kept spotlessly clean, but the pool and service do not meet the same standards.

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ilford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed June 4, 2014

We stayed at Amani for 5 nights in May 2014, we were well impressed with the room , size, hygine, facilities and the location, It is close to the train and bus stations, it is situated in very nice location, most attractions can be reached by taxi within 15 minutes from the hotel, at times we had food at the hotel and it was tasty compare to other places around, staffs were very friendly and helped us with everything that we opted for, over all it is good place to stay and well worth the money.

Room Tip: If you are not fuss about food then book the room with breakfast , you will have plenty of pastries...
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmaniMarrakech, Directeur général at Amani Hotel Appart, responded to this review, June 5, 2014
Dear Yaseen A,

Thank you for sharing your comments on Tripadvisor, we are so glad that you enjoyed your stay and your experience here with us!
We are happy to hear that you enjoyed our restaurants, and that you were able to take advantage of our location. Thank you for the nice comments about our staff, we are all dedicated to ensure your comfort and satisfaction.

We hope to welcome you back to Marrakech in the near future!

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed June 3, 2014 via mobile

I stayed at Amani hotel with 3 of my friends and I cannot fault the hotel! The staff are welcoming and helpful 24/7! They are always smiling and always willing to make your trip extra special. Breakfast is served wherever you would like it and always with a smile! The location of the hotel is excellent- restaurants nearby and only 20 min scenic walk to the famous Jema el fna square. We stayed here for 4 nights, then 5 nights (extended our trip!)- would highly recommend this hotel for a peaceful hassle free holiday- Hassna and Asia are two lovely ladies at reception who have excellent customer service skills. The rooms are clean, and wifi is available. Anyone going to Marrakech should definitely stay at this affordable, yet adorable hotel.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelAmaniMarrakech, Directeur général at Amani Hotel Appart, responded to this review, June 5, 2014
Dear MaraC19,

Thank you for choosing us for your stay in Marrakech, and for sharing your thoughtful review. We are delighted to hear you enjoyed the location, accommodations, and our staff. We also appreciate your comments on the service provided by Asia and Hasna, we always strive to go beyond our guests expectations.

We are also flattered and grateful you would recommend our Hotel, thank you! We look forward to welcoming you again soon.

Warm Regards,
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N.E England
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

Have just returned from a 6 day stay at the Amani. The accommodation was spacious and comfortable (we had a senior suite), situated within pleasant surroundings. It is a fair walk from the Medina but has the advantage of guests being able to escape from the frantic, somewhat overbearing old town. There are a number of local restaurants nearby, within a 15 minute walk. The staff are helpful and friendly and the general standard of public areas is good. We chose not to take breakfast as we wanted a healthier, bran based breakfast than the pastires on offer from the hotel. Although we expected to have some limited cooking equipment, there was only a kettle. The photograph of the suite showing a cooker hood is correct, however, there is no hob or microwave below it! The hotels did supply 4 plates, knives,forks etc. In summmary, a hotel offering a good standard of accommodation at a good rate but perhaps the guests need to be fit and active to walk to the Medina, or be prepared to pay the inflated prices charged to tourists by the taxi companies.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Amani Hotel Appart

Address: Avenue Mohamed 6, 11 Aboubakr Seddik | Hivernage, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Marrakech
#74 Spa Hotel in Marrakech
#117 Family Hotel in Marrakech
#175 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:3 star — Amani Hotel Appart 3*
Number of rooms: 37
Official Description (provided by the hotel):
Located on one of the main avenues in Marrakech, this entirely soundproof hotel offers panoramic views of the Atlas, the Koutoubia, and Mohammed VI Avenue. It also has a traditional hammam and the swimming pool can be heated upon request. The guest rooms offer a traditional Moroccan decor. They include satellite TV, tea and coffee facilities and a minibar with a free bottle of water upon arrival. The private bathrooms feature a hairdryer, and some of the rooms have a view of the Avenue and its gardens. For your relaxation, the Amani features a Literary cafe, a snack bar, a swimming pool and a panoramic restaurant. Massages and treatments are also available upon reservation.. Upon request, you could also enjoy convenient services such as airport transfers and 24-hour check-in/out. Amani Hotel Appart provides free Wi-Fi and an on-site parking ... more   less 
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Also Known As:
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