Better than any 4* hotel in the Palmeraie!!! Ideal for a romantic week break; you couldn't be further from the hecticness of the Medina and yet you are still right in its heart. This amazing family-run riad provides an astonishing breakfast of local delicacies and pastries, an elegant open courtyard with exquisite archectiture and dream-like poster-bed bedrooms. Drinking mint tea in the Berber tent on the roof terrace is memorable - this space is perfect to sun-lounge in the afternoons, taking a well-needed break from the intensity of the main square Djemna El Fna. The staff were very welcoming in English and in French, and very approachable for a social conversation over tea. True Sofia is tricky to find at first; it is advisable to get an airport transfer or manager Omar to meet you somewhere near Koutoubia, and yes the swimming pool is more of an ornament decor than an actual facility but this Riad is one of the most luxurious guesthouses you could stay in worldwide.

Stayed here for 2 nights. The bed was comfortable enough, and the room OK space-wise, but it didn't seem that clean either in the room or on the terrasse and courtyard areas. One of the rugs had a funny smell, and there were damp spots in the corners on the ceilings and walls where the bed is. The shower has very good pressure and lots of hot water, but the water doesn't run down the drain that well. The breakfast was mediocre and during the day there seemed to be long periods when there was no staff around at all.
This place is OK if there is nothing else available, but you can get much better places for the same amount of money. This riad looks like it might have been very nice once upon a time, but that it has not been looked after properly.

This riad is located about a ten minute walk from the Djamaa El Fna. This riad is beautiful and has a small plunge pool in the courtyard. On the roof there is seating and a tent for feeling the atmosphere of Morocco. My room did not have airconditioning, but I was provided with a fan which did keep me cool. My breakfast was more than ample and promptly served when I sat down. The girl that tends to the food and rooms was very pleasant and most accomodating to my requests. I would highly recommend this riad to anyone visiting Marrakesh.

We stayed in this riad in July last year. It's not the easiest to find if you are on your own, but there are small signs on the walls pointing you in the right direction. We had arranged for a taxi from the riad to pick us up from the airport, this arrived as planned and dropped us as near to the riad as possible - there was no access for cars down the few alleyways we had to walk to get to the riad. The taxi driver showed us the way. The couple of alleyways that lead to the riad from the road don't feel unsafe as such, but they are darkish and you occasionally get odd looks from the locals leaving their houses. There are also stray and ill-looking cats and kittens littering the alleys! There is however a very nandy shack/shop at the entrance to the alley leading to the riad, which is very convenient for stocking up on water - it's nice not to have to carry havy bottles miles!

We were given the impression that the manager of the riad (Omar?) would be on hand to meet us and indeed throughout our stay to help us with our trip (I think he was the only one who spoke good English). In reality he was there for the first five minutes when we arrived, and we didn't see him after that. He didn't even take our payment - it was the maids/housekeepers who did, and like someone else mentioned, it didn't seem as official as it might be - they didn't give us a receipt and seemed surprised when we asked for one. We didn't have any problems though, it's not like they tried to take payment twice or anything.

They gave us lovely mint tea when we arrived, and we sat in the beatutiful central courtyard while we arranged payment and they took our passport details. The riad is beautiful and traditional. The decor is pretty and unique, if a little tired in places. The small plunge pool is beautiful lined with lights at night, but way to small to swim in, and looked as if noone even went in there for a dip.

Our room was nice - rustic but pretty. There were gorgeous sequinned bedspreads and traditional old Moroccan furniture. There were three of us so there was a double bed and a temporary single bed set us by the side of the double. It was a bit of a squeeze for three of us - two would be fine though. The bathroom was fine. The room and bathroom however were quite dark - the only window was onto the central courtyard, so the room received no natural light. Not great for doing makeup!!! Also as mentioned by someone else, the rooms didn't lock. Maybe this is normal here, but it did worry us slightly, as there was no safe or anywhere to lock valuables. Nothing got stolen, though.

The breakfast in the courtyard was nice - juice and coffee, bread, crepe type things, and jams and butter. Be prepared to eat a lot of bread products in Morocco as they're with every meal! We never got the opportunity to eat breakfast on the roof terrace (although we never asked) - breakfast stuff was always laid out on the tables in the courtyard. We were also never offered mint tea again, which the website makes out is always available. We did ask one day when we came in from sightseeing, and the maids prepared it for us, but they did seem like it was a slight inconvenience.

The location was good - once you figure out where you are, it's only a 10-15 minute walk to the main square, and there are a few restaurants and shops closer.

All in all I would recommend this riad - if you're looking for a cheap-ish, central, pretty riad, but not if you are looking for luxury or great service.