Positives: The rooms were a great size, clean and tidy. The hostel had lots of character and plenty of common space to spend time, meet other travellers etc. It is tricky to find but really close to the souks and main square. The pool was nice if a little chilly. Good value for money.
Negatives: They tried to double charge us so keep your receipt. We'd paid on the first day to one member of staff but when checking out they tried to say we'd only paid for 1 night not three. Fortunately I'd kept my credit card receipt so it was resolved easily but it seemed a bit suspicious. This could have been an honest mistake but I heard other people having similar problems in the lobby. In addtion to this I asked them to contact the operator of the tour I had pre-booked to check the time we were being collected. They rang the wrong number and then tried to sell us another tour (presumably for their own commission). One other little thing was the fact the restaurant/cafe kept running out of food. We arrived late from the airport and they had run out of water and most of the menu so we had to naigate through the maze of the medina to buy water late at night and ate plates of tomatoes as that was all they had left! The breakfast was late (they told us from 8am but it was 8.30 before they started serving) and ran out one morning before my friends got anything to eat. They ran out of beer on another night so don't rely on the hostel for refreshments. Oh and I had to kill a cockroach in the bathroom one morning-not the hostel owner's fault but a warning!
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- Also Known As:
- Equity Point Marrakech Hotel Marrakech