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“Wonderful” 5 of 5 stars
Review of Beachcomber Royal Palm Marrakech

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Beachcomber Royal Palm Marrakech
5.0 of 5 Hotel   |   Domaine Royal Palm | Km 12 Route d'Amizmiz, Marrakech, Morocco   |  
Hotel amenities
Ranked #124 of 460 Hotels in Marrakech
Glasgow, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
“Wonderful”
5 of 5 stars Reviewed June 30, 2014

We have just returned from a short break at this wonderful hotel. It was our first time in Marrakech, but we knew we'd be in safe hands staying at a Beachcomber hotel as we have stayed at their 'Shandrani' in Mauritius a few years ago. We were not wrong! This hotel is amazing. We had a gorgeous suite-the bathroom was larger than most hotel bedrooms! The pool is wonderful with a stunning panoramic view of both the hotel and the Atlas Mountains. The staff were all courteous and keen to assist in making our stay as comfortable as possible. We are a family of 4, with 2 teenagers, who had their own suite nearby. They both loved every minute of their stay and want to return as soon as possible-so much for a romantic break for two!!! Another winner from Beachcomber.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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39 reviews from our community

Traveler rating
    32
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    1
    3
    0
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Barcelona, Spain
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2014

I have spent 5 days with my family in this hotel and it has been absolutely perfect!!!

The place is amazing, built as an oasis in the middle of nowhere, surrounded by palm trees and olives, and facing the breathtaking golf course; it has a huge swimming pool and a complete sports centre. It is decorated with such elegant taste, fresh flowers and wonderful pieces of furniture and fabrics. The staff is super friendly and polite, and the food is mouthwatering!!! I wish I could go back asap!!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woking, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 1, 2014

The Royal Palm may still be having the finishing touches done but it is far from sub standard. We were greeted with a wonderful and friendly welcome when we arrived. We were shown to our room and the rooms are luxurious. We had a stunning view of the golf course with the Atlas Mountains in the distance. The grounds of the hotel are spectacular- although most has just been planted- I'm sure it will look beautiful when they have established. The staff were so helpful as they were advising us on where to go, giving us maps and tourist information.
We will certainly return!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 6, 2014

The Royal Palm is a work in progress - they tell you as much when you book and there are some great offers to encourage you to go and see a hotel Beachcomber is clearly very proud of.

We went for some R&R and some sunshine in February and were pleasantly surprised. We knew that two restaurants are yet to open and that the Spa isn't complete and that there would be some building work going on - however the staff went to great pains to make sure that we hardly noticed (in fact the building work was at a distance to the rooms being used and so wasn't an issue)

The rooms are magnificent and luxurious providing a great resting space - and the food in the main restaurant (particularly in the evening) was fantastic. We had our two teenage children with us and between us I think we worked our way through most of the menu during our four night stay - we knew after our first meal when the kids said `we're definitely coming here again' that we were onto a winner with the Royal Palm.

We have stayed in another Beachcomber hotel in Mauritius and the level of service matched it. As the hotel was nowhere near capacity we probably had more staff being attentive than will be the norm in a few months time, but they were always on hand and helpful without ever being invasive.

The facilities are excellent - the Sports Area is beautiful and spacious and private - in fact we spent a great deal of time by the pool there. Elsewhere the Golf Course is very impressive and a real attraction for those who like the game.

At the moment the trees and plants are all young and new so a number of areas which will be shaded and beautiful in the very hot weather are very exposed - including the main swimming pool area. But in time this will look fantastic.

As well as the lush gardens there are stunning views of the Mountains in the distance and the whole hotel complex oozed calmness wherever you were.

Yes there are still things to sort out - we wrong-footed them by ordering a room service lunch by the Sports Centre swimming pool, which I think was a first for them but they coped, even if the staff had been trained to provide the full silver service and so ended up with too many containers and silver lids for the poolside tables. And it seemed that wherever you were (restaurant or room service) food took about 45 minutes to arrive from the moment of ordering - so thinking ahead was important - but, this was also probably partly due to the low occupancy in the hotel as everything was cooked fresh.

We'd thoroughly recommend this hotel - especially for people in the UK as it's so easy to get there, you feel like you've travelled further than you have and the weather's so much nicer!

I'm sure fussy travellers will find fault with the hotel in these early months, but if you accept that this is a work in progress which isn't going to be running at full throttle until the autumn and you're prepared to relax into the calm caring world the staff present to you then you won't be disappointed.

We'll definitely be going back...

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Damme, Belgium
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 13, 2014 via mobile

after we played the golf, which by the way is very nice.
we tried to have lunch in the hotel,which seems impossible, the kitchen was closed.
It is rather incredible that a hotel like that has a kitchen that closes, that they don't have a roomservice 24/24.
After that we asked if we could see a room, that again was impossible.
A lot of things seems to be impossible in a place where everything must be possible.
They seem to like to scare the potential customers, with a lot of convictions

Stayed February 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2014

I travelled with my 2 years old daughter and her father. I had a meeting in Marrakech so we combined business and pleasure. The hotel is beautiful and quiet and the staff amazing. We were upgraded to a senior suite but all the rooms and suites are really nice. The kids club is lovely with at small pool and all toys are handmade in wood. I highly recommend this hotel and it is suitable for families, couples as well as business.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mondorf-les-Bains, Luxembourg
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2014

For those who knows Beachomber hotels nothing to say. For those who don’t know, the Royal Palm in Marrakech is just perfect!

I do a lot of business travel and was overwhelmed about the quality of this new opening (soft) of the Beachomber Royal Palm hotel during my short stay last week together with my wife, which is a real 5*** star hotel.

Everything was so perfect every second of our stay. The suite was amazing, very well designed and a lot of small details everywhere in the room that certainly make the difference among any other hotels.

The service and the politeness of the staff was the primary observation. Particularly outstanding were Mr Nuno de Sousa Director of Operations and Ms Aline AVRIL, Management Service Director, whose experience and concern for the customer helped us make several right decisions.

In general, from the front office to the restaurant staff, everyone made sure every guest was very well taken care!
The restaurant “Le Caravane” under leadership of his Chef “Philippe Jourdin” is excellent. The staff at restaurant, Mr Saad, chef de rang and Mrs Hasnaa who is Maître d’Hotel have given to us an excellent service.

The Domain Royal Palm with its 231 hectares absolutely beautiful, wherever you look it is absolute perfection, the attention to details is just extraordinary, the gardens, the architecture, the people working at the hotel, the rooms, everything is the Highest Luxury standard that you can expect from a true five star.

We will go back shortly and hope that the SPA “Clarins” will be open by then.

The Royal Palm Hotel is without a doubt one of the most beautiful hotels in Marrakech.

We want to say to all the Staff members, thank you!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Beachcomber Royal Palm Marrakech

Address: Domaine Royal Palm | Km 12 Route d'Amizmiz, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #124 of 460 Hotels in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Beachcomber Royal Palm Marrakech 5*
Number of rooms: 135
Official Description (provided by the hotel):
Steeped in the charm of Morocco, the Royal Palm Marrakech enjoys a truly spectacular location. Manicured gardens set among ancient olive trees, majestic mountains towering in the background and a superb golf course dotted with sparkling lakes combine to create Royal Palm's magnificent setting. ... more   less 
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