This was our first visit to Morocco and we loved the location and the ambience of El Fenn. The rooms are amazing...each one different, but equally beautiful, comfortable and meticulously clean. The public spaces (of which there are many) are warm and welcoming. Lots of places to curl up with a book by the fire or relax rooftop and enjoy the view (and maybe a glass of wine or pot of tea), while listening to the call to prayer echoing from mosques all over the city. Each morning coffee and moroccan tea, with a tiny morsel of sweet pastry are left outside your room. What a way to start your day! Then upstairs when you are ready, to the rooftop for a leisurely (and delicious) breakfast before heading out into the hubbub of the medina. The service and the staff are excellent. One day we came back from the medina laden with purchases and before we set two feet inside, one of the staff had asked if she could wrap them for us for the trip home. Our goodies were delivered to our room safely and securely wrapped and ready for their trip. They also arranged and double-checked restaurant and transportation reservations for us, all of which added to the feeling of comfort and well-being that is a hallmark of El Fenn. I would recommend El Fenn to anyone who is looking for a unique and peaceful place from which to venture out into the wonderfully hectic city of Marrakech.