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Club Med Marrakech la Medina: Traveler Reviews

3.0 of 5
Place Djemaa-el-Fna, Marrakech 40000, Morocco
Hotel amenities
Club Med Marrakech la Medina
Ranked #299 of 438 hotels in Marrakech
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146 reviews from our community

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Skipton, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
72 helpful votes 72 helpful votes
“Aromatic, Authentic - Fabululous”
4 of 5 stars Reviewed October 2, 2012

Stayed here in October 2011 for one week.
The holiday was booked almost at the last moment and was a relative bargain.
The clientèle were in the main French (no surprise when Club Med is a French company..)
We struck up several friendships with our neighbours who were all estate agents from Paris having a business freebie!


As far as the room layout goes, it can be said to be different - a shower is in the middle of the lounge area and the two beds were separated by the corridor to the door. A window at the rear of the lounge opened onto a courtyard garden.

The food was beyond reproach and waiter served for lunch and dinner together with wine.
The "egg" chef at breakfast was a wizard with the omelette pan!
Breakfast variety was varied and not quite to the same high standards as the later meals

One comment on the all-inclusive was that sometimes the service was not particularly speedy.

It was possible to find several Nespresso machines dotted around that enabled you to prepare a superb cup of coffee in seconds without asking for service.

The music in the rooftop disco varied between absolutely magical on the first evening with 70's & 80's disco ensuring that EVERYONE was on the dance-floor - this was the best ever atmosphere that I have encountered in any disco. The success of this was then followed by several evenings of Techno c**p - a real lesson in how to not understand your customers - unbelievable!

The pool was small but a welcome oasis in such a hot situation as where the hotel is located. The hotel is hidden from the square by a high wall.

The real advantage of staying here was that the other Club Med property in the palm grove could be accessed by the regular transfer coach. Le Palmerie was entirely different to La Medina and more family orientated although there were also quiet areas if you wanted to relax away from the kids.

It was possible to use all the facilities here and return to the city for waiter service and the iconic location next to the square as the evening continued.


All in all this was one of the best holiday experiences that we have had.

We would like to return here again for another week this year; the only problem is that it appears to be closed for renovation and the Club Med website is rather poor in many ways.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
2 reviews
1 helpful vote 1 helpful vote
“Marrakech Medina”
5 of 5 stars Reviewed September 30, 2012

We stayed there twice and I can highly recommend the place for those who are fond of shopping in the Medina well protected from the sun or prefer horse and carriage to go sightseeing. The nearness to the Medina is unbeatable while horse carraiage are even closer, both litterally at the dorstep to Club Med.
The return from either of those trips is marvellous as the pool welcomes you at the entrance and the bar is only two steps away.
I look forward to see the completion of the ongoing renovation and reopening, because I'll be one of the first to book rooms for me and my friends.

Room Tip: Sleep quality. Good, apart from the early morning call from the Koutobia Mosqe across the street.
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  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Amazing Location, Simple Accommodations”
3 of 5 stars Reviewed July 3, 2012

This was the second time I stayed at the Medina. This Club Med is a fine choice for a few days because it's right in the thick of it. The rooms are simple but comfortable. Lots of brick and tile work. Scary multi-levels in the room, with a sunken shower could certainly end your vacation if you stepped into it by accident. The grounds lack greenery, but the pool is nice... OK for short distance lap-swimming. What stands out here really is the fact that the hotel is located right on the incredbile main square fo Marrakech.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ramsey, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“First time at a Club Med”
4 of 5 stars Reviewed March 28, 2012

This was our first time at a Club Med. We are a couple in our early 50's my husband is blind and well travelled. It was our first trip to Morocco. If I hadn't had a really bad chest infection things would/could have been better.

We went end of Feb 2012 and stayed for one week.

Positives: Food was excellent, drinks and wine were excellent,and location excellent. Some of the staff bent over backwards to help us out.

There were niggly bits that annoyed us but for 3 stars we wont dwell.

The room wasn't practical for someone visually impaired but that wouldn't effect everyone.

We don't speak French ( I speak Spanish, English and Swedish) so that didn't help. I would take a phrase book the next time and maybe study a bit before we went.

We did enjoy our selves and the Moroccans are some of the nicest people I have ever met. Would I go back? Yes. We have practical problems that would be better sorted at a more specialised hotel for us but it didn't detract from the experience.

It's a great base for the newbie explorer. We met lots of nice people. Got a taste for Morocco. We would go back.

Room Tip: if you don't like the first one ask to change but I think they are all the same
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Manager at Club Med Marrakech la Medina, responded to this review
May 3, 2012
Dear Great Member,

Thank you very much for writing this review on Trip Advisor after your 1st stay with Club Med, in our Marrakech la Medina...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
1 review
“Four hours from London”
5 of 5 stars Reviewed February 23, 2012

Just four hours from London and you will enter the heavy wooden gaurded doors into a tranquil oasis, booking in is no problem to the friendly staff. You will be taken to your room through the pleasant walkways so cooling in the summer months with tinkling water fountains and excellent well tended garden areas.
All of the rooms i have stayed at here are designed in a traditional Moroccan fashion with the usual tiled floors, mozaic wash and shower area but all looking out onto a garden from the shuttered window.
Take breakfast on the restaurant patio area, cuisine is available to suit any palate, and any nationality.
Step outside the complex and you are directly at the Jma el Fna, horse drawn carriages the bustle of the souks, await exploration. At nightfall view the square from the wonderful advantage point "La Medina" has over the whole area.
An excellent stocked and comfortable bar area with open log fires for those cooler winter evenings. As an all inclusive package here, coffee, ( snacks pre lunch and Dinner ) and drinks are available all day.
The pool area in summer is however quite cool being shaded by the large trees surrounding the site but if you like sun pop up to the terrace or jump on the free shuttle to La Palmeraie where there are many open spaces and pools to lounge around.
From my last visit here I understand that Club Med are going to renovate La Medina during 2012. Here's hoping they do not change its traditional, charming and peaceful atmosphere too much.

Room Tip: Single's, go for a "club room single occupancy" rather than a "single club room&q...
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  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Manager at Club Med Marrakech la Medina, responded to this review
February 28, 2012
Dear Great Member,

We thank you warmly for the time you took to write this great review on Trip Advisor after your stay in our La Medina Club Med Resort. We are really pleased to see you had a good time and that you enjoyed the traditional Moorish style of the Resort and its wonderful location, in the centre of Marrakech by the of Djemaa el-Fna Square.

We hope to see you again soon in one of our Resorts!

Kind Regards,

Your Club Med UK Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Club Med Marrakech la Medina

Also Known As:
Club Med Marrakech La Medina Hotel
Club Med Marrakech La Medina Hotel Marrakech
Club Med Marrakech
Marrakech Club Med
Address: Place Djemaa-el-Fna, Marrakech 40000, Morocco
Region: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Restaurant Swimming Pool
Hotel Style:
#242 Romantic Hotels in Marrakech
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
To the hypnotic rhythm of the Gnawa musicians, the famous Marrakech square turns into a throng of merchants, storytellers, acrobats and snake charmers. Looking out over this scene, at the heart of the old town between the souk and the Palace, this Club Med Village is an oasis of tranquility. The Moorish-style hotel, is steeped in the Moroccan tradition. With a fountain, solarium and lush garden, the intimate atmosphere contrasts with the bustling life of the nearby medina. ... more   less 

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