Where to start?
The Room: We had interconnecting club rooms. The size and layout were ok. The mattresses and pillows are of a terrible quality and just one pillow per bed. There wasn't any mattress protectors so you can imagine the horror when you accidentally lift the sheets. The air conditioning doesn't work properly, during our stay the temperature raised to 45ºc so being on the room was sometimes a torture.
The bathrooms are the worst part: for the first two days we didn't have water on one of the showers, thank God we had two rooms! The first day they couldn't fix it because all the "technicians" were off because of the Ramadan, they fix it on the second day after more phone calls.
The frame of the window in the same bathroom was broken so, if you opened it, it would fall on your hands. The toilets are full of insects and everything is slowly breaking: the appliance on the wall for the toilette paper was falling, the toilet seat are not just broken but also very stained.
The Resort: It is a pretty typical Moroccan construction but sadly very badly maintained. All the water features that look very pretty in the pictures are actually very dirty, the one in the restaurant is full of bread pieces for the birds, absolutely disgusting! The layout is not very optimal, you have to walk a lot to go to the pool, to the bar, to the restaurant or to the mini club.
The restaurant: The food is ok the first day, but soon you discover that you are going to be eating the same dishes for the next 7 days! We made the mistake of trying sea food and were sick for 2 days. Birds are a real health hazard, you can often find dozens of birds on top of the bread and it doesn't seem to surprised any of the members of the staff and off course they don't do anything to solve the problem!! The drinks machines are full of bees and it's a real adventure to try and get something to drink without being sting. The snacks in the bar are of a very poor quality and there is no variety, here you are not fighting with the birds or bees but with the cats! Hygiene is a very big problem in the resort. On the positive side, during one evening they organize a garden party, the food is really nice and the way the transform part of the resort on a very big typical Moroccan garden party is fantastic.
The Pool: very clean, nice layout and surprisingly big enough for everyone, but There are not enough long chairs for everyone and they are all reserved by 8:30 am! People go very early in the morning with their towels to reserve the chairs even if they are not going to use them until the afternoon.
Mini Club: AMAZING, the girls and boys working here make the stay in this resort more or less worth it. The kids love their time in the mini club, the activities are different and interesting, only bad point the equipment and games in the rooms are very old and there is not a single game with all the pieces on. They have their own swimming pool. And is probably the only place in the resort where the air con works!
Golf academy: Good surprise, excellent teachers, nice pitch and put and practice and good organization to go to the different golf clubs in Marrakesh.
In conclusion, this is a very expensive resort for what is proposed. It has 4 tridents but it would hardly be a 3 star hotel.
- Official Description (provided by the hotel):
- Marrakech is the Southern pearl, full of charm, mystery and bustle, at the crossroads of the Sahara and the High Atlas. The Club Med Village, set in Morocco's oldest palm grove, reflects the intimate aspect of the medina, fostering its way of life with its gardens, refined cuisine and warm welcome. The Marrakech architecture combines baked bricks, tadelakt, red ochre and colourful zellige, to create a relaxing haven to which you can enjoy returning after a stroll through Djemaa el-Fna square. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Club Med so you can book your Club Med Marrakech La Palmeraie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Club Med La Palmeraie Hotel Marrakech
- Club Med Marrakech
- Marrakech Club Med
- Club Med Morocco