We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Good Club med” 4 of 5 stars
Review of Club Med Marrakech La Palmeraie

Save Saved
You added Club Med Marrakech La Palmeraie to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Club Med Marrakech La Palmeraie
4.0 of 5 Resort (All-Inclusive)   |   Sidi Yahya la Palmeraie, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #212 of 461 hotels in Marrakech
Western Ireland, Ireland
Top Contributor
69 reviews 69 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
“Very Good Club med”
4 of 5 stars Reviewed February 13, 2012

Im an old Club Med fan so I really like the concept and thats very important as many reviewers don't seem to understand that Club Med is not a hotel but an all round experience and that many people go for that Club Med experience,sport,food,chat etc ,not Marrakesh or wherever the particular location is.This Club has very good rooms.Excellent food.French 90% of guests but many spoke good English. excellent English GO . I took many exercise classes with 2 very good GOs.The bike rides were also fun.As its so high up its quite cold so don't expect warm days the night and mornings were very cold .
Only slight area that needs improvement is maintenance the chairs in the bar and night club need work .The door in my room had a half inch gap under it.Yet when I had a sink problem it was fixed at once.

  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Manager at Club Med Marrakech La Palmeraie, responded to this review, May 1, 2012
Dear Great Member,

We would like to thank you warmly for your loyalty to Club Med, and for the time you took to write this review on Trip Advisor after your stay in our Marrakech La Palmeraie Resort. We are really pleased to see that you had a good time there and that you enjoyed practising sports with our well trained G.O.s, and the whole Club Med experience that you describe so well.

We would also like to thank you for your comment regarding the maintenance: it is with constructive criticism from loyal customers such as you that Club Med will be able to improve its offer. This comment has been forwarded to the relevant departments within our organisation for its perusal.

We hope to see you again soon in one of our Resorts!

Kind Regards,

Your Club Med UK Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

955 people have reviewed this hotel

Traveler rating
    368
    368
    135
    61
    23
See reviews for
437
194
72
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 20, 2012 via mobile

I had an occasion to spend a few nights at this awful hotel when mu company decided to organize an event in Marocco. The rooms were not too big, the food was very average and the service was just terrible. The all inclusive bar closed on us on several occasions or the waiters just stopped serving us rudely. The worst part is however that many people had their belongings stolen, even from the hotel rooms. The hotel would not anything about it. Outrageous!

  • Stayed January 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 27, 2011

Great getaway for the family. We were there only 3 days and it felt a lot more. Food was good and staff excellent. The only downside is that the main pool is not heated. It was everything that we were looking for a short break.

Room Tip: Interconnecting rooms 461 & 462 were great & quiet
See more room tips
  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Manager at Club Med Marrakech La Palmeraie, responded to this review, February 22, 2012
Dear Great Member,

We thank you warmly for the time you took to write this review on Trip Advisor after your stay in our La Palmeraie Club Med Resort. We are really pleased to see you and your family had good time there and you enjoyed the food quality and our staff commitment.

We hope to see you again soon in one of our Resorts!

Best Regards,

Your Club Med UK Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed December 26, 2011 via mobile

We stayed in the Riad part of the hotel. The hotel is very beautiful and the food very good. Unfortunately we had a theft from our hotel room. Only one person (a member of staff) had entered the room, but the manager refused to take action. So remainder of holiday was spent touring Moroccan police stations. Club Med have not responded to letter of complaint: draw your own conclusions

  • Stayed August 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 8, 2011

The best family package we have ever tried, the french sure know how to pamper !!

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The World
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 18, 2011

Stayed at the Club Med la Palmeraie last weekend, not having stayed at a Club Med resort before and having heard from many French people rave about the quality and exceptional standards, I was expecting a high standard of accommodation & total attention from staff. The good part: this resort is large, I'm not a golfer but apparently a great course; there is plenty of outdoor space and the grounds are wonderfully maintained. Our room was clean, but definitely ordinary decor (the bathroom sink was cracked, the hairdryer held together by tape and the furniture showing definite wear and tear), we had to ask to have our bed made into a double (even though we booked and paid accordingly). The buffet is large, but nothing out of the usual - just more of it - I would describe it as an upmarket cafeteria.
Also, note although everything is inclusive - the champagne & good spirits are not.
This resort would perhaps suit families and serious golfers.

Ia Palmeraie is set about 15 minutes drive out of the hub of Marrakech, the resort has a shuttle bus, however, we found it better to catch a taxi each time. The food stalls at the souks, which appear each night, are a must to visit and be entertained and intrigued by.
The Club Med allocated driver taking us to the airport, was in a foul mood and spent the trip hollering into the phone, driving erratically (nothing new in this town) and barely said good bye.

  • Stayed November 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2011

Have just returned from nine days at La Paleraie and what a wonderful time I had.

I mainly went to play a lot of tennis which exceeded all my expectations, every morning there was an hours tennis lesson and then a competition in the early evening, it was easy to meet people to play outside of these times and the coaches: Syed and Loulou, although not speaking much English made everything good fun for all levels of players.

Everything else was lovely, good food for an all inclusive, nice beer and wine and although it was at least 80% French, everyone was friendly and always happy to chat.

It does take a day or two to get into the ClubMed way, like the shared tables at meal time and the dressing up themes in the evenings but there is a lot to be said for the French way of life.

I will definitely be looking at ClubMed for my next holiday.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClubMedUK_official, Manager at Club Med Marrakech La Palmeraie, responded to this review, October 10, 2011
Dear Great Member,

We thank you warmly for the time you took to write this review on Trip Advisor after your stay in our Marrakech la Palmeraie Club Med Resort. We are really pleased to see you had good time there and you enjoyed practising tennis with our well trained G.O.s and our staff commitment.

We hope to see you again soon in one of our resorts.

Best regards,

Your Club Med UK Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Club Med Marrakech La Palmeraie? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Med Marrakech La Palmeraie

Address: Sidi Yahya la Palmeraie, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Marrakech
#83 Luxury Hotel in Marrakech
#97 Family Hotel in Marrakech
#197 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Club Med Marrakech La Palmeraie 4*
Official Description (provided by the hotel):
Marrakech is the Southern pearl, full of charm, mystery and bustle, at the crossroads of the Sahara and the High Atlas. The Club Med Village, set in Morocco's oldest palm grove, reflects the intimate aspect of the medina, fostering its way of life with its gardens, refined cuisine and warm welcome. The Marrakech architecture combines baked bricks, tadelakt, red ochre and colourful zellige, to create a relaxing haven to which you can enjoy returning after a stroll through Djemaa el-Fna square. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Club Med so you can book your Club Med Marrakech La Palmeraie reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Med La Palmeraie Hotel Marrakech
Club Med Marrakech
Marrakech Club Med
Club Med Morocco

Owners: What's your side of the story?

If you own or manage Club Med Marrakech La Palmeraie, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.