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“Not sure why the negative reviews” 4 of 5 stars
Review of Hotel El Andalous

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Hotel El Andalous
4.0 of 5 Hotel   |   Avenue du President Kennedy | Hivernage, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #335 of 460 Hotels in Marrakech
Leamington Spa, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Not sure why the negative reviews”
4 of 5 stars Reviewed September 25, 2013

Essentially this hotel was exactly what was required. In a quiet district 15 minutes walk from either the Medina or the New town. Rooms were comfy with balcony, fridge and good shower. Pool is lovely with plenty of sun beds. Breakfast consists of cereal, pastries, breads or plenty of North African delicacies, If you want a fry up go to Benedorm! Staff very helpful.

Prices in the bar are as you would expect 35Dh for a beer, the same as most bars around in the new town. There is a local shop round the corner for crisps, water or a beer.
Good restaurant Le 6 or Carusos five minutes walk or plenty in the New town

Overall great stay and ignore the negative reviews, this is North Africa not the Costa Blanca!
Marrakech is fun, just absorb yourself in it!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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568 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
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English first
2 reviews
1 of 5 stars Reviewed September 17, 2013 via mobile

:-( Most hotel staff are all good and helpful, except the rude woman at the reception.. Who was extremely rude and unhelpful.. Full of herself and very unwelcoming.. Felt like leaving the hotel even before checking in..!! However the other staff were ok..!! Most of the cleaners were happy and freindly apart from one which always had a face on and was misrable..!! Breakfast wasnt all that too.. Only drcent thing was the fresh "parathas" being made and tea and coffee was standard. Overall hygene was good around the hotel and in the diner..!! Would i visit this hotel again..?!! ...NO..!!

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st albans
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2013

we arrive at 1.00 pm for check in they say the hotel is full, waiting time is 4 hours

than the 1 floor of the hotel where we stay durring the nigth smell from the kitchen bins verry verry

bad, loccation very good

Room Tip: not for me sorry ?
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Copenhagen, Denmark
1 review
4 of 5 stars Reviewed September 4, 2013

Lovely staff at the hotel, which were helpful all 100 times per day we came to ask about something. The breakfast was kind of boring and did not live up to the standard of the hotel - the eggs was overboiled and we could only eat the scambled and the pancakes.. The hygiene around the buffet was very bad, luckily we didn't get any bad stomach of it..

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Palaiseau, France
1 review
1 of 5 stars Reviewed September 2, 2013

Really disappointed. The staff is rude home, the room cleaning was not done properly: chips on the floor, hair in one of the beds, dirty toilets ... A noisy demonstration in front of the hotel staff room, some hunger strike are a sitting at the entrance.
Only the restaurant staff is nice, but the buffet is very expensive for what is offered.
I highly inadvisable this hotel.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Viva Stay

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Knaresborough, United Kingdom
1 review
4 of 5 stars Reviewed August 30, 2013

Very nice clean hotel. Staff very friendly. Rooms spacious and very clean. Pool area lovely. Only thing I would say is that the food gets very repetitive. The breakfast is the same thing everyday and there is only so much scrambled and boiled egg you can eat. Dinner is a little more varied but It gets a little chaotic in the dining room having to fight for a table or a knife and fork. Next time I go to Marrakech I think I'll go self catering as in the August heat its hard keeping drinks cool in your room unless you stick them under the aircon and they sell lovely fresh bread and fruit in the local shops so you can make your own breakfasts and lunches then go out for a nice cheap meal in the evening. We paid £300 for 2 adults and 1 child for a week half board so really can't complain.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Oradea, Romania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 27, 2013

We came back from Marrakech two weeks ago, after 5 days to staying in El Andalous. Was clean, the staff was ok, but the breakfast was not so various and the quantity never enough. In this way they have to improve. The rooms are spacious with big beds. In the double rooms, the air condition is placed on the opposite wall of one bed. If you have problems with it, you can choose or to stop it, or to make some artifice to not feel the air directly in face.
The great advantage is that the hotel is located near to almost all atraction from Marakech. We walked 10 minutes till Jemaa El Fna and maybe 5 more till the palaces and museum.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Andalous

Address: Avenue du President Kennedy | Hivernage, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #335 of 460 Hotels in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel El Andalous 4*
Number of rooms: 200
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