My wife organised a surprise family trip for my birthday. The combination of Marrakech and the Red House was simply magical. We had the Imperial suite but by no means at an imperial price. The suite is beautifully furnished and huge both inside and out with an expansive terrace overlooking the pool and the walls of the Medina. The hotel is about a ten to fifteen minute walk away from the main square where the acrobats, snake charmers, food stalls and the souks are to be found. The terraces overlooking the square are a great place for lunch and a drink though drinks are usually non-alcoholic.
Abdel and the team are all friendly, helpful and charming. Abdel runs the hotel - major hotel chains take note - with effortless skill and organisation. We worked out that he speaks seven languages including Berber (evidently one of the oldest language groups known predating Egyptian). The hotel organised restaurants, camel trips, taxis and entertainment and even gave us the use of the hotel car when it wasn't being used elsewhere.
The Red House itself is an excellent restaurant with a resident musician who plays an instrument much like a lute but which has name I can neither spell or pronounce. If you are a musician there is also an upright piano (no. 20 in Morocco) and an old Epiphone guitar which is badly in need of tuning. I tried but sadly and to my deep embarrassment I broke a string so you'll need to pack a spare G string when you go.
The hotel picks you up and drops you back at the airport and they don't chase you out of the room. In Abdel's words, "Keep the room when you want, make it nice to the end." He did and we are very grateful for a wonderful trip.