We were welcomed right from the moment our taxi pulled up outside the side entrance. Our room was ready and just what we needed - spacious and with a balcony large enough for chairs and table, with a nespresso coffee maker, great TV with 3 satellite links, a shower with massager and separate bath and toilet, excellent firm bed with beautiful sheets and duvet. The only thing that was looking a bit jaded was the carpet, with lots of marks on it, everything else was spot on. Lots of tips and recommendations from the manager, including the introduction to a great tour guide (approx 100Dir per hour) who's English was better than ours.
The hotel is on the main road, so there is traffic noise, but it is next to the wall which surrounds the old town (medina) with all the historic sights, museums and market stalls and massive town square with horse rides all a short walk.
The hotel has a restaurant which is open for lunch and dinner. There's a good set menu, with a musician and belly dancer when we were there. The manager also recommended other places for us to eat and made reservations for us - a great service! BUT - the restaurant does not open for breakfast (we got caught out the first day). You HAVE to order overnight on a menu which you leave on your bedroom door handle and the food is delivered to the room or to the 30 degree heated swimming pool (spotlessly clean) depending upon your choice
The staff at the hotel are all hand picked and given a few months to prove that they can work to the high standards and spirit that the manager tries to instill. It works really well, they were superb bar none ... and again all were switching seamlessly between French, German and English as demanded by the range of guests there.
This is an EXCELLENT boutique hotel, a home from home which we are so glad that we found on trip advisor!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.