Never been to Marrakech but it was fantastic and the service and food at Riad 72 will be reason enough to go back. It's a beautiful place tucked away in the Medina, maybe 10 minutes walk from the crazy chaos (in a good way) of the main square...and it's a welcome oasis of calm to return to after tramping around the souks. Our room (the Karma suite) was huge with a beautiful high, wooden ceiling.
The fantastic Christian and his capable team (Aziz, Rashid and others) have perfected the art of of low key but attentive and friendly service. English is spoken but if you're a French (or Arabic) speaker then obviously even better. Absolutely nothing was too much trouble for them, the ever smiling Aziz even walked us to one of the main restaurants when we were fretting about finding it. I was pleased he came, we would have got lost! If I had a minor criticism it would be that to order a beer on the roof terrace you had to go all the way to the bottom to find a member of staff. But that sounds incredibly lazy now that I've read that back.
And finally, the food- it's really, really good. In fact, I'd say we didn't eat as well as we did in the Riad so make sure you book. The lemon, olive and chicken was really great. And to top it all, the breakfasts: we didn't eat the same thing twice and it was all made in house. Drinking fresh OJ on the roof terrace overlooking this ancient city will be a memory that long stays with me. Will definitely come back and stay in the peaceful, beautiful place.