My husband and I stayed at Tchaikana for 3 days this February. As soon as we arrived we were greeted by a lady called Baboush who was fantastic and very helpful. She gave us some great advice and walked us to the restaurant so that we would not get lost on the first evening. The owner (Barbara) helped us navigate our way around Marrakech and was more than happy to drop everything if we got lost in the Souks!! Barbara was also a great source of knowledge for restaurants, highlights in Marrakech and local spa's. I would highly recommend this Riad to anyone and have already recommended to my close friends. We loved it so much that we are taking our family back there next year and have already booked!!