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“Exceptional beyond our expectations” 5 of 5 stars
Review of Dar Rhizlane

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Dar Rhizlane
5.0 of 5 Hotel   |   Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #187 of 462 Hotels in Marrakech
Berkshire, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Exceptional beyond our expectations”
5 of 5 stars Reviewed June 29, 2014 via mobile

Unbelievable, magical, peaceful, beautiful interior design...there are many ways to describe the Dar Rhizlane. We stayed for 7 nights and enjoyed every minute we were there. It is a 5 minute taxi ride to the souks yet away from the hustle and bustle so that an afternoon by the pool is quiet and chilled. You cannot fault the attention to detail in the room service, with bottled water left each evening, a mixed dried fruit platter when we arrived and flowers each day.
The food is faultless, individual meal options done for us when we weren't hungry enough for the full 4/5 courses of a traditional set menu.
Karim is a delightful General Manager, making personal time to greet us when we arrived and always there to ask how we were.
We would love to stay again.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim F, Directeur général at Dar Rhizlane, responded to this review, June 30, 2014
Thank you so much for such lovely words towards Dar Rhizlane. We simply make sure on a daily basis to respect the property by offering a service similar to what we would offer to you if you come to my private home. For us, Luxury is simplicity in our words (we talk from our hearts), acts (whenever we can make you happy, we will do it), cuisine (light but rich in flavor and embodiments) and I only make sure every day we respect this rules.
We loved having you with us and we really look forwards to welcome you again

With warm regards
Karim Fehry Fassy
General Manager
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135 reviews from our community

Traveler rating
    92
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 28, 2014

Dar Rhizlane is definitely one of the top addresses in Marrakech. The friendly and efficient staff made us feel like royalty. They were courteous and attentive without being intrusive. One can tell that they're properly trained. I ran into the GM, Karim, and i was impressed with how involved and hands-on he is. He also comes from a background of ultra luxury which he's inculcating to his staff. The rooms were comfy and of a good size and the food was varied and delicious. We would have preferred a hotel next door to the famous Jamaa Lfna place but they've arranged for a horse carriage to take us there, which was simply MAGICAL. All that was missing was a flying carpet to take us back home :-)

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim F, Directeur général at Dar Rhizlane, responded to this review, June 30, 2014
Many thanks for your kind words towards our property. We all here have a unique goal: Be at the image of this amazing property and also offer a service matching our guest expectation.
We all here believe that Tourism is synonymous to EXPERIENCE, therefore, "Attention to detail", "Perfection","Go the extra mile" are our daily motto.
Until, we have the pleasure to welcome you back, I will work personally on creating our first flying carpet:)

Ramadan Moubarak Saeed
Karim Fehry Fassy
General Manager
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California City, California
1 review
5 of 5 stars Reviewed May 23, 2014

This hotel was fantastic. It is in an excellent location, and I found it to be very spacious and comfortable. I loved how close it was to many amenities (food, entertainment, etc.), and the place itself is super quiet. I would absolutely stay here again, and I highly recommend it to anyone in the area

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim F, Directeur général at Dar Rhizlane, responded to this review, May 26, 2014
Such a pleasure reading such comment when we all here at Dar Rhizlane do our utmost to offer each guest a unique experience. The location but more importantly the human size of the property with its 15 rooms and 5 suites, the gardens, the organic food coming from own farm help us indeed being different and unique in our industry.
Now, you have a second home in Marrakech and we all look forwards welcoming you again
With kind regards
Karim Fehry Fassy
General manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

We were with a group of travelers but this hotel made us feel special. The room was charming but dimly lit. Firm bed and plenty of pillows. The bath had good lights, nice tub, and handheld shower. Air conditioning worked well. Ground floor room was quiet and garden was private. Floating lights on the pool at night were magical. Food service was a bit slow but this is not an American hotel. Food was excellent. Fresh fruit, pastries, home made yogurt, good coffee, eggs for breakfast. Lunch and dinner dishes were excellent. Nice bar and lounge areas. Staff is very pleasant and multi-lingual. Very pleasant stay.

Stayed May 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karim F, Directeur général at Dar Rhizlane, responded to this review, May 26, 2014
Thank you so much for your comment!
we all here do our best to offer a unique experience to each of our guest and make him feel at his second home. Your note with regards to the lighting is true and we are planning this summer to change our lighting and make it more smooth with a dimer to offer each client the perfect combination he wish. With regards to the service, we are also working on trainings as well as fine tuning the the process between the kitchen and the restaurant to make it faster!
Once again thank you and we all hope to welcome you again at Dar Rhizlane
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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2014

I took my wife to this hotel with two friends to celebrate her 60th birthday. We found a small comfortable hotel with beautiful shaded gardens, not to far from attractions, friendly and helpful staff and good food.
What else do you need for a relaxing break?

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resa_darrhizlane, Directeur général at Dar Rhizlane, responded to this review, May 14, 2014
Dear Simon,

Thank you so much for your lovely comment!

We are glad you enjoyed your stay with us and more importantly the fact it was to celebrate such an important event.

As you clearly said, What else?

looking forwards to welcoming you again

Karim Fehry Fassy
Directeur Général
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 23, 2014

Beautiful Riad with a very nicely prepared food. They have a Lunch and Pool package that allows you to have lunch and enjoy the rest of the afternoon around the pool. 400 Dirham.
I loved it and want to recommend it too.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resa_darrhizlane, Directeur général at Dar Rhizlane, responded to this review, April 24, 2014
We appreciate very much your comment and most importantly the fact you had an enjoyable experience!
Our doors are open to you anytime.
With kind regards
Karim Fehry Fassy
General Manager
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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 7, 2014

Just spent a week at the beautiful Dar Rhizlane and thoroughly enjoyed it. The gardens and pool area are stunning, our room was perfect (garden suite with its own little garden!) and the staff even lit the fire for us in our room when it dropped cold for a couple of days. I would have given this place 5 stars, but the restaurant let it down a bit. I know we shouldn't expect the world to speak English, but it was a real struggle ordering our food from the French menu, and I have to say the food was just okay and the service very slow. Other than this, the staff were very friendly and helpful and we would definitely go back. Highly recommended.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resa_darrhizlane, Directeur général at Dar Rhizlane, responded to this review, April 24, 2014
I wanted to thank you for sharing your comments with us! Attention to detail is our daily challenge and goal and we certainly realize that English speaking employees is a must, therefore, we have engaged in a program of courses for our front of the line employees with a short term objective.
With regards to the slow service, we have indeed faced some issues and identified the reasons. No excuse! Our target is Excellency to be at the expectation level of our guest.
We look forwards to welcoming you again,
With kind regards
Karim Fehry Fassy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dar Rhizlane

Address: Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Business Hotel in Marrakech
#75 Spa Hotel in Marrakech
#77 Luxury Hotel in Marrakech
#118 Family Hotel in Marrakech
#164 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dar Rhizlane 5*
Number of rooms: 20
Official Description (provided by the hotel):
Located at the heart of the Hivernage residential district, Dar Rhizlane stand as private charming house for those looking for peace, serenity and more importantly to see without being seen. walking distance from the ancient historical wall of the red city, Jamaa el fan square and the Koutoubia mosque, you can enjoy from both day and night life. Composed of 15 rooms and 5 suites in two different buildings one built in 1999 and one in 1942, separated by a great landscaping full of lemon, orange, palm trees as well as bassins you can relax in a human size pool and enjoy the magic light. For those looking for a culinary experience, you will be charmed by our Executive Chef Zakya who created over 13 years a real moroccan cuisine with a little twist making of your diner a real "carnival", not to mention that we use our own organic products from our own farm. What else! ... more   less 
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Also Known As:
Dar Rhizlane Marrakech
Dar Rhizlane Hotel Marrakech

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