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“Beautiful surroundings, disappointing meal” 3 of 5 stars
Review of Dar Rhizlane

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Dar Rhizlane
5.0 of 5 Hotel   |   Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #190 of 462 Hotels in Marrakech
Leeds, United Kingdom
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
“Beautiful surroundings, disappointing meal”
3 of 5 stars Reviewed March 14, 2013

The grounds are really beautiful, as is the dining area. The meal was sadly a bit disappointing. The Moroccan salads were probably the best course but the main course was sweet to the point of sickliness and very small. Despite not being overly busy, we did feel rushed as plates were trying to be taken away before we had finished. Overall it seemed over priced for the quality of feed received.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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127 reviews from our community

Traveler rating
    87
    22
    11
    4
    3
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21
66
4
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
new york
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 29, 2012 via mobile

It is a shame I can not give this more than 3 stars and that is only because of the excellent interior design and decors and the pool area. It has a beautiful garden, classy and authentic decoration. It has the feel of an old mansion, which it was in some distant past and certainly feels like a special place. In fact, it looks like the place where one would expect flawless service and attention to the minute detail. But sadly it is not. The staff seems to have received no training at all other than showering us with "bon soir" at every step. They spoke very poor English, but even in French had a hard time following through and executing. The rooms were large and comfortable but had no heating. In the middle of the winter you do need it. Our rooms had no numbers on them. There was no lobby to speak of, so one little desk they had did not do the job well. Shower did not exist. You had to bath yourself with a loose shower head on a hose. No curtains, so place got soaked if you were not careful. No hair drier in the room though they kept claiming we had one. Slippers provided were for midgets. No WiFi in the room, or it was very poor. I had to go out to one of the sitting areas in the middle of the complex. Not even a LAN cable or outlet. Rooms and everywhere else in the hotel, like many other places in Morocco, were very poorly lit. Oh yes, the wake up call we asked came about an hour too late. We could not find instructions on the TV use and channels and the phone. Figured how to call another room, but could not reach to reception. Though there was CNN, a luxury compared with many other places in Morocco, that was it. Breakfast was sub par; had much better ones with much better service for a lot less in other places in Morocco. Though the dining was highly regarded by many, didn't have a chance yet to try it. Pool is heated and the area was very nicely arranged. Most rooms have a private terrace, which is a very nice touch. Location was nice, near some good stores and clubs. This hotel promises to be a great place to stay one day under proper management, but I can not say it is a good value today.

Stayed December 2012, traveled with family
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Paris
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 6, 2012

Beautiful garden.. Amazing food... All the flavours of morrocan food in a modern cuisine style..Very good service and a wonderful oasis of calm.. One should not visit Marrakech without having dinner there..

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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New York City, New York
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed September 21, 2012

After several disappointing dinners in Marrakech we fortunately dined at Dar Rhizlane. It was wonderful, starting with the softly lit path from the street, through the beautifully decorated lobby to the lush garden dinning area with rustling palms. Food was beautifully prepared and refreshingly different from that offered by other upscale restaurants.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
55 reviews 55 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 20, 2012

This small luxury boutique hotel is an airy little piece of lush green paradise with a nice pool to relax in and enjoy the very hot sun. However, the air-conditioner in our friends' room did not work as well as ours did. The staff was friendly and accomodating. The bath tub didn't really accomodate a "shower" although you could rinse with the hand-held device. The gardens were well maintained and beautiful. The food was good. Good location and quiet rooms.

Room Tip: Ask for first floor if you don't like stairs. The elevator was slow and small.
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  • Stayed May 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Top Contributor
75 reviews 75 reviews
23 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 13, 2012

Only one night but really enjoyed the stay. Calm and peaceful with wonderful pool and outdoor area. Room excellent, so was the food and service. Needs good showers would be only gripe!
Fab location near to everything.

Room Tip: Get a view up top.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 8, 2012

Me and my fiancé spent 3 days at the Dar Rhizlane on the beggining of feb'12. The hotel has a nice location, not right in the centre but walking distance from everything, close to nice restaurants, etc. The room was ok, nothing super fancy and the down sides were the toilet was extremely small, and the bathroom only had bath with a loose shower head, but not a proper shower. So if you're a shower person or if you have lots of hair to wash like me, forget it! There was not tv or mini bar in the bedroom but at the commom area shared with another room just outside our rooms. We did have our "own" balcony but the curtains were filthy because of the pigeons(see pic). The staff spoke poor English, the pool was nice even tho was cold and we didn't really bathe on it, the breakfast was ok, same thing, every day, brought to us, I guess because it wasn't full the hotel.

At the check-out, I left a postcard stamped at the reception to be sent out but my friend never got it, so....

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dar Rhizlane

Address: Avenue Jnane El Harti | Hivernage, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#29 Business Hotel in Marrakech
#76 Spa Hotel in Marrakech
#77 Luxury Hotel in Marrakech
#124 Family Hotel in Marrakech
#176 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Dar Rhizlane 5*
Number of rooms: 20
Official Description (provided by the hotel):
Located at the heart of the Hivernage residential district, Dar Rhizlane stand as private charming house for those looking for peace, serenity and more importantly to see without being seen. walking distance from the ancient historical wall of the red city, Jamaa el fan square and the Koutoubia mosque, you can enjoy from both day and night life. Composed of 15 rooms and 5 suites in two different buildings one built in 1999 and one in 1942, separated by a great landscaping full of lemon, orange, palm trees as well as bassins you can relax in a human size pool and enjoy the magic light. For those looking for a culinary experience, you will be charmed by our Executive Chef Zakya who created over 13 years a real moroccan cuisine with a little twist making of your diner a real "carnival", not to mention that we use our own organic products from our own farm. What else! ... more   less 
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Also Known As:
Dar Rhizlane Marrakech
Dar Rhizlane Hotel Marrakech

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