The hotel was amazing and just what we expected, however, the lunch and evening meals were absolutely dreadful. They had the same menu for lunch and dinner (we were told they did a buffet lunch or a club sandwich of which we saw neither). Our first evening meal we had a choice of 3 things for starter, maincourse and pudding and the meal was fine. It was £35 pp. The next time we ate an evening meal there was no choice and it was inedible; we complained and said we refused to pay. The manager offered us a free drink which we did not accept and still charged us for the meal. We didnt eat with them again and were forced to leave the hotel to eat in Marrakech, which was very very sad as we didnt want to have to do every night that but we felt there was no choice. We were there for 6 nights and as we left I said I couldnt possibly recommend the hotel to anyone due to the huge issue with the food but they didnt seem very bothered. What a shame.
- Official Description (provided by the hotel):
- Evoking the ancient stopping places of the travelling merchants, the CaravanSerai is symbolic of the other face of Morocco. The interior courtyards and secret corners are inspired by the traditional Berber villages. In luxurious simplicity the 16 bedrooms and suites are decorated in a refined ethnic style. The Hammam, with its tadelakt plaster columns and its great pool subtly lit by shafts of light, is considered to be one of the finest in Marrakech. ... more less
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- Also Known As:
- Caravanserai Hotel Marrakech
- Caravanserai Marrakech