The Management and Staff at Caravanserai are perhaps the kindest, sweetest people I have ever met. The manager hugged me when I left! The facility is beautiful, romantic and unique. If your intent is to spend all your time at the hotel around a pool. This is a lovely, quiet hotel.
If however, you want to go to Marrakech, the location is really difficult. 20 minutes from the city, in a small village up at deeply rutted dirt road lies this little jewel of a hotel. If every effort were made to over come this commute, it would be okay. In all fairness sometimes a taxi was readily available (and they make free runs twice a day). However unfortunately it was not always. Twice we waited over an hour for a taxi. (Presumably, the management waits for their primary driver or friend to be available.) When we arranged our own transportation the driver was asked to leave by the front desk clerk. (The cost is 150dh/ £8 each way.)
Also the first night we had dinner there, it was great! A choice of fish or chicken, perfectly prepared with lovely starters and desert. The following lunch and dinner caused us to make sure we were in the city at meal time.
We had the Majorelle Suite, (350 Euros/ night). The bedroom was complete with a fireplace and two additional sitting rooms around a plunge pool and small courtyard. The only complaint I have about the room itself was that a full blast and hot all the way up, the shower was luke warm with very, very low pressure, not much more that an enthusiastic dribble.
As much as I'd love the see the friendly and hard working staff at the hotel again, on my next trip I believe 360 Euros could be better spent at a easier location.
- Official Description (provided by the hotel):
- Evoking the ancient stopping places of the travelling merchants, the CaravanSerai is symbolic of the other face of Morocco. The interior courtyards and secret corners are inspired by the traditional Berber villages. In luxurious simplicity the 16 bedrooms and suites are decorated in a refined ethnic style. The Hammam, with its tadelakt plaster columns and its great pool subtly lit by shafts of light, is considered to be one of the finest in Marrakech. ... more less
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- Also Known As:
- Caravanserai Hotel Marrakech
- Caravanserai Marrakech