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“So so” 3 of 5 stars
Review of Angel's Riad

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Angel's Riad
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6 Derb Houara | Berrima, Marrakech, Morocco   |  
Hotel amenities
Ranked #690 of 1,126 Marrakech B&B and Inns
Nottingham, England
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“So so”
3 of 5 stars Reviewed October 19, 2008

Stayed here for 4 nights last year. Its a nice little place, comfortable rooms, decent breakfast, within walking distance of most places but a little off the beaten track. It was very good value compared to most other riads in Marrakech, particularly in the old town. The central courtyard was lovely with fresh flowers and candles every day, and we were served mint tea, fresh orange and morroccan sweets whenever we came back during the day which was a nice touch.

So why have I called this review "so so"? Well, we had to move rooms half way through our stay which annoyed us quite a lot as we booked well in advance and had not been told that this was the case. We had been told the name of the room we would stay in when we booked, but when we arrived it was no longer available. I thought this was pretty poor.

We also found it a little strange that the bedrooms had no locks on them at all. The owner told us that it was her house and that we could trust anyone in her house so there was no need for internal locks, but this made me quite nervous and I was acutely aware that had anything happened to our belongings then we would not have been insured for them.

However the main reason for my hesitation to recommend this place is that I would echo the comments of the other reviewer on here about the owner, Claudia. There is just something really quite false about her that made us quite uncomfortable during our stay. We organised our own trip to the mountains for the day and like the other reviewer, this was greeted with stand offish scepticism from Claudia who told us she didnt like the look of our driver and hers would have been much cheaper/better. In fact we had a great day with our self organised driver, who was very knowledgable and good value.

We arranged a Hammam visit through Claudia and this was simply bizarre. I can't remember what we paid her, but she arranged a trip to the hammam next door which cost pennies to get into (we paid considerably more to claudia to arrange this). It was definitely an authentic experience, i was the only non-muslim in there and the only one who didn't speak arabic. I got stared at by everyone and was clearly being talked about but had no idea what was being said and no ability to converse myself. Claudia arranged "authentic" rassul shampoo and gloopy soap to take in (again at a huge premium) and when the lady who had been paid to take care of me asked if I had shampoo and i showed her the rassul she looked horrified. A small kid in there who had a little french explained to me that nobody used rassul and lent me some herbal essences instead! i felt absolutely dreadful taking this poor kid's mother's shampoo. Not the relaxing spa/hammam experience I was after.

On the last day we were overcharged for our room and for the taxi back to the airport which Claudia arranged. We couldn't be bothered to say anything by this point so emailed afterwards asking for it to be given as a tip to the maid. I have no idea whether it was or not.

Don't get me wrong, I know that marrakech is an economy that is built on greasing palms and i'm sure it happens whereever you stay and whoever you pay for anything out there, but this place just really made me feel it very acutely. Claudia is a french national who clearly has the money to buy into the booming marrakech tourist trade, presumably at the expense of the marakshi people themselves. It just left a bit of a sour taste in the mouth.

  • Stayed March 2007
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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25 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • Any
English first
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 4, 2008

I'm loathed to write a great review for this riad because I don't want it to be booked out when I next visit Marrakech - I would definitely want to stay again.
We had the most wonderful stay at Angel's, and made to feel very welcome from the moment we arrived. Claudia, Hassan and Sanaa looked after us very well and riad itself provided a wonderful haven to return to after a day's exploring. Location wise, it's situated near the Royal Palace and about a 10-minute walk from the Medina - this was not a problem at all, in fact nice to leave the hustle and bustle of the Square each day.
Our room was clean and beautifully decorated and well priced for our budget. Highly recommended place to stay.

  • Stayed February 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 19, 2007

We hated Angel's riad. Our initial impression was okay, but after our first conversation with the riad's owner, we sensed something fishy. When we told her we had booked a trip to the desert with a travel agency, she scoffed, saying, she could could have found us something MUCH cheaper. False. She wanted us to book with her Marrakech 'cronies' instead so she would get a cut of the money, not because her people were safer or better or cheaper. Then when we mentioned we wanted to go to a bath house and get henna, she insisted that SHE arrange it, and that we give our money to her directly. When we opted to arrange it ourselves, the owner got a serious attitude with us. The whole thing was creepy; we couldn't help but feel that she was ripping us off.

To make matters worse, we returned to our room one night only to discover an intolerably putrid smell, reminiscent of a serious sewage leak. It was so bad we couldn't bear it, and decided to tell to owner. When we went to her room, she was angry, saying "This is not my problem. I can do nothing!" Nothing?! Your guests are sleeping in a feces-scented room and you can do nothing? Unbelievable.

Then we got the bill. The owner tried to sneak in an extra night, saying we had stayed for 5 nights when we only stayed for 4. Did she think we wouldn't notice?

This was, without a doubt, our worst riad of an otherwise wonderful trip.

  • Stayed April 2007, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2007

Whilst this wonderful Riad is very accessible by taxi or even walking from the centre of the old town, it is hidden off the main street down a little back alley that twists and turns, making it wonderfully secluded. Once there (and I would recommend collection from the airport by Hassan), you cannot mistake the vibrant pink exterior. Claudia is a most gracious and welcoming host. Mint tea and delicious patisseries await your in your room. Ours was the suite, which was enormous, was delightfully decorated and had the most sumptious bathroom. Rooms are splayed around the central courtyard, which is open to the heavens, giving light and air. The riad is 10/15 minutes walk from the Place Jamaa el-Fna, and is located in the old Jewish quarter. This is hardly ever visited by tourists and is one of the few areas where you can get really lost (maps are of little help here) and not see another tourist until you emerge from the maze of little passagways. This can feel quite liberating or quite unnerving depending on how long you have been in Marakech.

Overall Angel's Riad is a wonderful retreat from the hectic, bustling fabulous city. It is also remarkable value and comes strongly recommended.

  • Liked — Beautiful interior, quiet haven, wonderful host.
  • Disliked — Nothing
  • Tips/Secrets — Arrange taxi collection from airport, makes life a lot easier.
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, England
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 10, 2006

What a fantastic place to stay. The riad has 5 beatifully decorated rooms with terraces plus a roof terrace where the very nice breakfasts are served. The riad is well located in a nice quiet area but within a few minutes stroll of The Place. Claudia, who owns the riad, could not be more helpful and she is ably assisted by Hassan and Sanaa. On request
Claudia will even arrange for Hassan to meet guests at the airport and can also provide an excellent evening meal if advance notice is given. Moroccan mint tea is also readily available together with local biscuits. This is a truly delightful place to stay and is highly recommended.

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Costa del Sol
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 16, 2005

Heaven on Earth? There are angels everywhere in this delightful riad, situated near the Berrima Mosque. They are present in human form too in the shape of Claudia, Hassan and Sanaa, who look after you from the moment you step through the door.

We spent 3 fabulous nights in this lovely home at the beginning of November and enjoyed every moment of our stay here. Claudia, the owner who speaks seven languages, is a superb hostess and welcomes you with a huge smile every time she sees you.

We arrived a little early after taking the overnight train from Tangier, but she invited us to take breakfast, which was served in the patio by Hassan. It consisted of home made breads, fresh fruit, orange juice, tea, coffee, pastries etc and gave us a taste of what lay in store for us.

We left our bags and went off to explore the town. The riad is situated in the medina near the El Badi Palace and to get to the Jemaa el Fna square you simply cross the Place des Ferblantiers where the lamp makers do their work and set out their produce, then it's straight down a narrow lane to the square. I would say it's a ten minute walk, although it usually took us an hour or more, looking at the various small businesses plying their trade here.

On our return to the riad we were shown our room, which actually turned out to be the three rooms of the suite and our eyes opened wide as we looked around. Beautifully decorated, it is the type of place you look forward to coming back to after a day's exploring. Tea and biscuits are served during the afternoon although we always arrived back after dark to be greeted with candlelit lamps burning in the patio and hallway creating a magical effect.

There were always fresh flowers throughout the riad and we would find little surprises on our return like a small bowl of oranges or little pastries waiting for us. We enjoyed our first taste of Morocco and one of the major reasons was staying in Angel's Riad so we would not hesitate to return there and certainly recommend it as excellent value for money.

Pics of the riad can be found here, along with our Tangier and Marrakech photos. http://alaninspain.photosite.com/Marrakech/

  • Stayed November 2005
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 6, 2005

Angel's riad is a bit further out than most, being close to the palace. I went in October 2005 and found it to be very clean and welcoming. Breakfast is served each morning, and if you come back during the day you will be given tea and biscuits. The owners are lovely and helpful. Downstairs you will find the local hamman, which is an experience, very enjoyable. I would recommend this riad to anyone who doesn't mind a bit of a walk (10 mins) to the square.

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Angel's Riad

Address: 6 Derb Houara | Berrima, Marrakech, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Hotel Style:
Ranked #690 of 1,126 B&Bs / Inns in Marrakech
Number of rooms: 5

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