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“Good, but could be improved” 3 of 5 stars
Review of Hotel Atlas Asni

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Hotel Atlas Asni
4.0 of 5 Hotel   |   Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #352 of 461 hotels in Marrakech
TORINO
Top Contributor
77 reviews 77 reviews
28 hotel reviews
Reviews in 39 cities Reviews in 39 cities
21 helpful votes 21 helpful votes
“Good, but could be improved”
3 of 5 stars Reviewed December 19, 2013

I stayed in this hotel for 3 nights during a conference held in the hotel itself.
The location is relatively close to the airport, and thus easily reachable and in a nice area in the new town. Reaching the center requires a taxi or some 20 minutes walking.
The hotel is relatively new and has nice park in the back with a pool. Rooms are nice, clean, quiet and well equipped. The general problem is that maintenance could be largely better. Just to give an idea, only one of the three elevators was working.
The breakfast could also be improved in quality, and in general the personnel just does the minimum required.

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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639 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed December 10, 2013 via mobile

We waited for hours to get a room. The foyer was not air conditioned, therefore was overbearing. We changed rooms three times as the air conditioning was faulty. The staff at the reception desk were very unhelpful and we had to repeatedly make trips there for the same issue. Breakfast and dinner was lacking- very disorganised, chaotic and embarrassing. The only decent thing was the pool, the shop (which closed at random times) and the spa.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 19, 2013

This hotel looks nice enough, but beware. My friend and I stayed here in August, and it was hot outside. We thought we would have the comfort of an air conditioned room, but it took 5 room changes to get one that worked even half ok. When I asked the lady cleaning the rooms if I could have another roll of toilet paper, to my horror she handed me two gross yellow (obviously had been wet and dried again) shriveled rolls of toilet paper. I took a photo to show someone in charge. They were shocked as well.
When we eventually got a room that we could sleep in, the cupboard door wouldn't shut properly. We just couldn't win.
We had the smorgasbord dinner and it was ok. The pool is the best part of this hotel.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Orihuela
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 1, 2013

Good location giving a pleasant easy walk into the centre of town passing by some nice houses and through a lovely park. The reason for the title is that reading reviews of some of the riads on offer in this city, these would seem to be the place to stay! Rooms were okay but we were disappointed to find no bath in which to soak our weary limbs after walking the streets! Service was not great - sat by the pool and had to wait a good 15 mins for tea to arrive. In the restaurant, the food and service was just average - food was not kept hot enough or topped up regularly enough. Having said all that, we were there over one of the main islamic holidays, which may (or may not?) have had something to do with the poor service. However, the hotel was full of guests so provisions should IMO have been made, holiday or not.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 26, 2013

The rooms are around the pool courtyard and the nightly entertainment is also in the courtyard. No early nights here. The shower has good size but took forever to drain. Beds were comfortable and the food very mediocre. A 4 star that was maybe a three.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2013

Very clean, good service, good location. The room was spacious and clean. Good location for either walking or using the bus service. Buffet breakfast was a bit slow in topping up but service was very good. Would stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 30, 2013

This hotel is more like a 2 star hotel than a 4 star. Beautiful view of a building site from the room sums the place up. Very noisy traffic noise. Very run down rooms needing an up date. Breakfast terrible and virtually non existent. Service terrible. Nobody cares.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Atlas Asni

Address: Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#144 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Atlas Asni 4*
Official Description (provided by the hotel):
Set in a garden lined with palm trees, this hotel is 3 km from Jamaâ El Fna Square. It offers an outdoor pool, a fitness centre and a spa.The air-conditioned guest rooms are equipped with a TV and have views of the garden or the swimming pool. Each spacious room features Moroccan decorations. All rooms have a marble bathroom.A buffet breakfast is served every morning at Atlas Asni. Guests can enjoy a drink in the hotel bar or use the free Wi-Fi access in the lounge.The spa at the 4-star hotel Atlas Asni includes a sauna and hammam. Massages are available upon request.With free public parking nearby, Marrakech International Airport is only 5 km away. ... more   less 
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Also Known As:
Atlas Marrakech
Atlas Asni Marrakech

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