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“Looks are deceiving” 2 of 5 stars
Review of Hotel Atlas Asni

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Hotel Atlas Asni
4.0 of 5 Hotel   |   Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #352 of 461 hotels in Marrakech
Brisbane, Australia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
“Looks are deceiving”
2 of 5 stars Reviewed November 19, 2013

This hotel looks nice enough, but beware. My friend and I stayed here in August, and it was hot outside. We thought we would have the comfort of an air conditioned room, but it took 5 room changes to get one that worked even half ok. When I asked the lady cleaning the rooms if I could have another roll of toilet paper, to my horror she handed me two gross yellow (obviously had been wet and dried again) shriveled rolls of toilet paper. I took a photo to show someone in charge. They were shocked as well.
When we eventually got a room that we could sleep in, the cupboard door wouldn't shut properly. We just couldn't win.
We had the smorgasbord dinner and it was ok. The pool is the best part of this hotel.

  • Stayed August 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Orihuela
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 1, 2013

Good location giving a pleasant easy walk into the centre of town passing by some nice houses and through a lovely park. The reason for the title is that reading reviews of some of the riads on offer in this city, these would seem to be the place to stay! Rooms were okay but we were disappointed to find no bath in which to soak our weary limbs after walking the streets! Service was not great - sat by the pool and had to wait a good 15 mins for tea to arrive. In the restaurant, the food and service was just average - food was not kept hot enough or topped up regularly enough. Having said all that, we were there over one of the main islamic holidays, which may (or may not?) have had something to do with the poor service. However, the hotel was full of guests so provisions should IMO have been made, holiday or not.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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San Diego, California
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 26, 2013

The rooms are around the pool courtyard and the nightly entertainment is also in the courtyard. No early nights here. The shower has good size but took forever to drain. Beds were comfortable and the food very mediocre. A 4 star that was maybe a three.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Adelaide, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2013

Very clean, good service, good location. The room was spacious and clean. Good location for either walking or using the bus service. Buffet breakfast was a bit slow in topping up but service was very good. Would stay here again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed September 30, 2013

This hotel is more like a 2 star hotel than a 4 star. Beautiful view of a building site from the room sums the place up. Very noisy traffic noise. Very run down rooms needing an up date. Breakfast terrible and virtually non existent. Service terrible. Nobody cares.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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México
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2013 via mobile

I just stayed in this hotel and it is very Clan and nice. Relatively close to the main plaza and in a very fancy street.
The only thing you should consider is the buffet, you have to be at the restaurant as soon as is open otherwise you won't be left any food.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Porto, Portugal
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 20, 2013

We stayed in this hotel for 4 nights. The location is very good, as it is 20 min walking from Jemaa el-Fnaa, or you can get a taxi for 20, 30 MAD. We pretty much walked everywhere in Marrakech, except by night.
The lobby of the hotel is great and a little majestic. The room was not very big, but big enough for 2 and had a balcony. TV had several channels, including a Portuguese channel! At night you can hear people in the corridors, walking and talking and it can be a bit annoying. One of the days, the cleaning lady arrived and as we we're still at the room, we asked her to come back later. She never did. We decided to put the signal "Make my room" on the door while we went to the pool, but when we came back, the signal was gone and the room wasn't done.
The pool is very big and very nice, and was almost empty during our stay (end of september), so it was good.
We also tried the spa: we bought the pack that included a Hamman and Gommage + a Massage + brushing for the hair. The Hamman was really weird, as we went both in a room and 2 ladies scrubbed and bathed us as they talked with each other. One of the ladies was teaching the other how to scrub, and used me as a demonstration. The massage was really good. The brushing, not so good: twice they caught my hair in knots and I'm not sure if they un-made them or cut them...
Breakfast and dinner had a lot to choose from, but were very similar everyday and after 2 days we were already stomach-sick from the different flavours. But it is clean, and tasty. Warning: half-pension does not include drinks at dinner.
Some of the staff was really nice, but some of the staff were a bit less nice...

Overall, it was a nice stay, but I was expecting a little bit more, being a 4 star hotel... Wins for location.

Room Tip: Try to get a room directed to the pool, as the rooms with street view can be a little noisy at night...
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Atlas Asni

Address: Street Mohammed VI | Street Mohammed VI, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#144 Luxury Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Atlas Asni 4*
Official Description (provided by the hotel):
Set in a garden lined with palm trees, this hotel is 3 km from Jamaâ El Fna Square. It offers an outdoor pool, a fitness centre and a spa.The air-conditioned guest rooms are equipped with a TV and have views of the garden or the swimming pool. Each spacious room features Moroccan decorations. All rooms have a marble bathroom.A buffet breakfast is served every morning at Atlas Asni. Guests can enjoy a drink in the hotel bar or use the free Wi-Fi access in the lounge.The spa at the 4-star hotel Atlas Asni includes a sauna and hammam. Massages are available upon request.With free public parking nearby, Marrakech International Airport is only 5 km away. ... more   less 
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Also Known As:
Atlas Marrakech
Atlas Asni Marrakech

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