We stayed in this hotel for 4 nights. The location is very good, as it is 20 min walking from Jemaa el-Fnaa, or you can get a taxi for 20, 30 MAD. We pretty much walked everywhere in Marrakech, except by night.
The lobby of the hotel is great and a little majestic. The room was not very big, but big enough for 2 and had a balcony. TV had several channels, including a Portuguese channel! At night you can hear people in the corridors, walking and talking and it can be a bit annoying. One of the days, the cleaning lady arrived and as we we're still at the room, we asked her to come back later. She never did. We decided to put the signal "Make my room" on the door while we went to the pool, but when we came back, the signal was gone and the room wasn't done.
The pool is very big and very nice, and was almost empty during our stay (end of september), so it was good.
We also tried the spa: we bought the pack that included a Hamman and Gommage + a Massage + brushing for the hair. The Hamman was really weird, as we went both in a room and 2 ladies scrubbed and bathed us as they talked with each other. One of the ladies was teaching the other how to scrub, and used me as a demonstration. The massage was really good. The brushing, not so good: twice they caught my hair in knots and I'm not sure if they un-made them or cut them...
Breakfast and dinner had a lot to choose from, but were very similar everyday and after 2 days we were already stomach-sick from the different flavours. But it is clean, and tasty. Warning: half-pension does not include drinks at dinner.
Some of the staff was really nice, but some of the staff were a bit less nice...
Overall, it was a nice stay, but I was expecting a little bit more, being a 4 star hotel... Wins for location.
Try to get a room directed to the pool, as the rooms with street view can be a little noisy at night...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.