Second visit to this hotel (only as its cheap and my husband was paying!), the first time I came I vowed I would never come again due to the rude and ignorant staff and the dirty room/ dining area. But take two was much better, though the money you pay is mainly for the reception area, the room we had had a decent pool view (not directly in front- which was good as the noise was diluted when sleeping in the afternoon).
The room didn't have an iron or tea making facilities, but that was no biggy, the only thing that got to me was like many hotels of this standard the towels stank. What I did find funny was the toiletries that they left all had the same ingredients even though they were labelled shower gel and shampoo :)
But the room was comfortable and the balcony was great to relax on. Cleaners come regularly but for some reason take all the towels to wash about 10am so if you go for breakfast then intend to have a shower you'll have to wait till they return.
Breakfast was standard though this time we did have someone making fresh eggs but being pregnant I stayed away from that and the Juice.
The hotel is a 30 DH taxi drive from the Al Fana (about £2.50) but the first time we use to walk back and forth which wasn't too bad, the hotel is also about 10 min walk from the train station which has a nice Mc Ds for anyone who wants it and 100 DH from the airport. Finally opposite are some really good coffee shops and restaurants, I recommend the C House (which looks like an Italian franchise) very very nice place.
The main three down sides were noise from the evening events, though this usually stops at 10 but if you fancy an early night this can be a bit annoying. The secound was the reception staff who are very abrupt and rude and don't expect a smile or even welcome/thank you for your stay. Finally what I was surprised with was the 230 DH tax I was asked for when I was checking out?! I was told its the total for the 7 nights I stayed and goes straight to the Government.
First time we went in Feb, second time end of April- BIG difference! As the first it was fairly quite which is not always a good thing as they can't be bothered with you. The sound time it was holiday season for the locals and it was much better. Plus as the hotel is connected to the Atlas apartments the gardens are too so we use to sneak to use their pool which I preferred especially for privacy and if you have kids has a kids pool which seemed more safer then then Atlas Asni pool!
Always ask for a good view, never use the Spa facilities over priced and horrid service.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.