Very nice entrance, lobby and big garden with swimming pool. Ugly, untidy-look room with cracked tube bath. Very noisy. They were coming and going all night long. Big restaurant but poor quality and very touristic

I stayed in this hotel with my mom. The hotel was quite empty during our stay, still they located us next room to some families with kids so there were some noise during evenings and nights. Other than that, the hotel is quite peaceful and there is no sounds of mosques etc. coming to the room.

We value very much facilities such as gym and pool when it comes to a hotel. However, we did not manage to go to the pool even once since it was not heated! It was terribly cold :( Prepare for this if you are planning to go there during winter. The gym was ok when it comes to treadmill, cross trainer etc, but weight training options were very limited and we were a bit disappointed for that.

The location of the hotel is between the old town Medina and the new city. I think the location was quite fine, although you had to had a taxi almost every time you wanted to go somewhere. The train station is within walking distance.

Travelling in a group tour, and staying at local 3 or 4 stars hotels only. Nevertheless, this one is nice and clean. Best part is the free wifi in the room, something that FB and Candy Crush addicts, like me, cannot do without ;)

Stayed here with my husband on business. The hotel is well situated, but is very dated... granted, our expectations were adjusted and we did not expect perfection around every corner, but the rooms had heavy old furniture and the linens (towels, bedding and curtains) had stains. We slept surprisingly well, but get down to breakfast early... it's cafeteria style, first-come, first-serve.

With doors open at either end of the hallway, the wind blew through and made it quite cold. Similarly, there were random bed sheets strewn across the hall carpeting in certain areas that got covered in everyones footprints during the dat. We believed this was to cover up a leak...

The staff at check-in did not pay attention to us after approaching the counter on two separate occasions and the cleaning staff ATE pastries that we left in our room.... a bit of a bizarre discovery. We also went to the spa where I was given a damp robe (wonder who wore it before me....) and the masseuse was TEXTING during the massage.

The other Atlas sister property is definitely higher end and classier.