When you arrive at reception, it's all marble tiles and polished floors and you could be forgiven for thinking that it is a 'posh' hotel with good standards. However, look at bit closer and you will see this hotel has seen better days. Our room was okay at first glance, however the bathroom was in need of a proper clean. Unfortunately, the bath/shower area was not cleaned throughout our stay. The grouting in the tiles and around the bath could do with freshening up.
However, the king-size bed was exceptionally comfortable.
There is a disco most nights, although difficult to detect actually where it was, as there is a hotel next door to the Asni - although it did sound like in was in-house. The music goes on until about 3 o'clock in the morning - so take some earplugs!
I personally didn't find the reception staff all that welcoming. To be honest, I think this hotel caters more for visitors from countries other than Britain and also caters for business travellers. The reception staff did not promote any activities for Marrakech and finding out where to eat/visit etc, was difficult. There is a book of activities and places to visit, which my boyfriend and I didn't discover until the penultimate day of our stay. We did mention to the staff that this book would have been useful to have had in the room or certainly in a more prominent position at reception, which I think fell on deaf ears, to be honest!
To be fair, they speak French here and very little English - which is not entirely their fault, as our French was not really good enough.
This hotel is ideal for the airport - 10 minutes away - and visiting downtown Marrakech. You can walk to the Medina (downtown Marrakech) within half an hour, once you have found your bearings.
The pool area was clean and tidy.
The public areas - certainly in the dining room - could do with a proper steam clean. The foam chair pads are dirty and it wasn't just on one or two chairs, it was all of them. Not what you would expect at a hotel that looks all glossy and shiny. At breakfast, considering the staff didn't appear to be rushed off their feet - they could have made more of an effort with wiping the tables down, for the next guest to sit at!
Breakfast was your typical continental fare. Lots of mini sweet pastries. Some hot food - hard boiled eggs, sausages (not English, obviously!). Not alot of choice, to be honest. Too many waiters hanging around and chatting, not really wiping down tables and making it fresh for the next guests.
On the first night here, we had dinner and frankly, it was dire! Had a lamb navarine (braised/stewed lamb) and this was served tepid. No rice or potatoes accompanying it, even though we asked for rice. The waiter said there was no rice! My boyfriend had soup to start with and this looked and tasted like dishwater! For pudding we had a creme brulee, but again, nothing special.
I would rather starve than eat here.
In the book of activities (the one NOT on show at reception!) there is a trip to the Palais Dar d'Mana. It is a gastronomic feast (five courses) and you pay 500 dirhams for the whole evening (this does NOT included drinks). You are collected and returned to the hotel by taxi. It is a really nice evening. The restaurant is lovely inside and the staff make you feel very welcome - such a contrast to the Atlas Asni. There are dancers and musicians. My boyfriend and I were the only two diners there, but they cater for at least 100 covers. So if you were stuck for somewhere to eat one evening, it would be an ideal place to go to.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.