We spent four glorious days over the New Year holidays. Pierre and his staff were the ultimate hosts. Upon arrival Pierre sat us down and briefed us on all the good things to expect during our stay while his staff served delicious sweet pastries and tea. The facility is very well appointed in old world charm, the food served on the roof terrace was absolutely delectable and the service was impeccable. We've been travelling for many, many years and stayed in hotels throughout Europe, the US and the Caribbean and never before have we felt so special, pampered and at home. Marrakech itself is safe at all times even at midnight in the dark alleys of the square when lights go out. We happened to catch a light failure late at night and never felt safer, in fact it was quite fun. Make sure you take the Hammam, you will not regret it.