We had not booked Dar Les Cigognes, but, due to a boiler problem with our room at Riad Kaiss, we were transferred to this riad directly from the airport. The hotel was very apologetic, and provided a lovely welcome with mint tea and pastries and gave us information about the city. Our room was lovely, facing the inner courtyard. All the staff at the riad provided a wonderful service, with nothing too much trouble. Breakfast and dinner were served whenever we wanted and someone was always on hand to provide a mint tea or snack. The air conditioning did fail in our room (clearly slightly unlucky with technical issues) but again it was dealt with very well and we were offered another room to sleep in, which we didn't take. Given the noise of Marrakech the rooms are amazingly quiet at night - you can not hear anything.
The rooftop garden is wonderful and very calm and provides a great setting for breakfast and dinner.
The riad is about 10minutes from the main square, and there are restaurants close by. The riad should be quite easy to find (compared to others) as it right next to the palace walls - however we did manage to get lost. The manager does provide a telephone number and an offer to come and get you if you get completely lost.
We also took advantage of the hamman, which was an interesting experience, but very relaxing. Would recommend to others.