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“Lovely Hotel” 4 of 5 stars
Review of Tropicana Hotel Club Paladien

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Tropicana Hotel Club Paladien
4.0 of 5 Hotel   |   Route de Casablanca | Lotissment Semlalia, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #386 of 490 Hotels in Marrakech
St. Petersburg, Russia
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Lovely Hotel”
4 of 5 stars Reviewed November 15, 2011

We stayed here for one week and had a lovely time staying at the hotel. The pool is impressive, it is split into two pools by a little bridge, which looks really nice. There were always plenty of sun loungers available when we stayed. The snack bar was never open, which was a little disappointing as it was stated when we made the booking. Breakfast was OK, I stuck to cornflakes mainly, but there is a selection of pastries like croissants, pain au chocolats, madeira cake etc as well as crepes and orange juice. At dinner there are about six main dishes for you to choose from as well a selection of salads and bread rolls. The dinners are often themed, eg Spanish, Italian, Moroccan etc. On our last night there was a Moroccan themed night with Moroccan entertainment at dinner, which was a very nice experience. The food is generally quite healthy, very tasty and filling. The bar isn't very good, it is quite old fashioned and pretty dull, but OK for one or two drinks. The "entertainment" was awful, one night it was a man shouting down the mic and him and his friend giving dirty looks to people who did not clap. The rooms are very comfortable and clean with enough space, we also had a nice balcony with ours. The location is very good, it is far enough away from the chaotic Medina, but near enough for a short taxi ride (30-50 Dirhams.) Generally the hotel was very good and I would recommend it.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank saltwaterrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

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Manchester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed October 31, 2011

The hotel tropicana is a fantastic base from which to explore Marrakech! the hotel is very basic but the food and the staff are first class! The hotel is situated in the new part of the city and has two fantastic pools. I would stongly recommend a tour to the foothills of the Atlas mountains (the tourist information office can advice) the medina, YSL gardens, the night market to mention but a few! A truely magical city!

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank nicshall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
High Wycombe, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 17, 2011

Hotel is a good location for exploring the city as its only a short taxi journey away which only costs 2-3 pounds. However, the hotel is very basic, and the food is even worse. Breakfast and dinner didnt have any choice and food very bland so we ended up eating out a few nights. Pool area is really nice and always kept clean. However, we only paid £60 each for 3 nights half board so we got what we paid for. Overall, a good hotel for a short stay in Marrakech!

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windlesham, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed October 15, 2011

Hotel rooms tired but functional and clean. Had to ask for towels but beds fresh every day. Pool fabulous. Swam every morning and sufficient sunbeds and shady places during the day. Pool bar has great pizzas for sharing at lunch but water expensive. Better to get into dinner early as food sits out all evening but selection very good...tagine always available and veggie option. Essential to barter for taxis into the square. Ours ranged from 30-50 dirhams for single journey. Fixed price artisan shopping means no haggling in souks. Leave enough room in suitcase to take back wonderful silks, crafts, leather bags, spices and jewellry. Will visit again.

Room Tip: Higher rooms quieter.
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  • Stayed October 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Morag L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 15, 2011

Okay for this trip I took of my diva hat and was a humble person. I'm used to fancy hotels but thought this is far from fancy. The important factors were there, the room was clean and so was the bathroom. The two swimming pools are really nice and the time of year we went it was not packed which was great. There is also a table tennis by the pool which was nice. I was disappointed with the selection of breakfast, breakfast was pancakes, freshly made fried eff or omelettes and a range of pasties, with a fresh glass of orange juice or hot drink. For lunch and dinner we tended to go out, as the hotel food was more expensive and limited choice. The bathroom door in my room never closed and there was a dirty ashtray on the balcony the night we got there I was not impressed with that. But the staff are all very friendly. The hotel had good entertainment in the evening and its great that the hotel had FREE wi-fi. The hotel is in a great location and its easy to get a taxi from outside the hotel

Room Tip: Bring a big bag when you go out in the day time just in case you wanna bring snacks into your hotel...
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Stayed September 2011, traveled as a couple
Helpful?
Thank kim1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 25, 2011

We were a couple visiting Marrakech for a week and had a great time. I would only recommend staying bed and breakfast as lunch and dinner in the restaurant were very poor and over priced 100-130 dirham. Breakfast had a range - fresh Moroccan pancakes, freshly prepared omelettes / fried eggs, rolls / pastries and hot drinks. Water is over priced 20 dirhams a bottle but only about 10 in the nearby shops. You can buy food or drinks but put in your rucksack and be discrete when entering the hotel.

Location is good - we found it far enough away from the chaos of the Djemma el Fna but was cheap enough for a taxi to the centre - but we often walked in to the Plaza in centre of Gueliz, when the weather was cooler and took a cab from there.

rooms were basic, good sized and cleaned regularly. Staff were friendly - with the exception of the reception staff, but I think this is maybe a difference in culture and expectations of service. If you are pleasant all staff were nice and accomodating to help with any questions.

Pool was good, entertainment generally was questionable but hotel was quiet.

We didn't book tours through the hotel as bit more expensive - went to Imzi tours and saw the waterfalls and did quad biking...both were excellent!

Good bars (alcohol is expensive but can be found!) The Renaissance hotel - excellent food and brilliant views from the roof terrace, also worth checking out the Cafe de la Poste - fab food and staff - but this is pretty expensive.
hope this helps...have a great time!!!

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank curlytrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 18, 2011

I think we were so dissapointed as the hotel claimed to offer services that were not available.

Bad Points:-
Breakfast very limited.
Snack bar closed all day.
Not allowed to bring food or drink into the hotel. (no shop or snack bar so we were v hungry)
Cleaners did not leave any toilet roll so had to ask at reception.
No towels available by the pool.(Pool attendant not interested or available most of the time).
Sunloungers removed at 11am to make way for evening entertainment at 7.30pm.
Had to pay for water with evening meal.(money demaded whilst were still eating)
Very loud inapropraite music (if you speak english!) played by the pool.

Good Points:-
Rooms were clean and comfortable.
Check in was quick and easy
Although not near to the town, Taxis were cheap and always available.
Cash machine in hotel reception.
Evening meal was lovely and pleanty to choose from.

Overall a decent basic hotel. The fact that it advertises as four stars leaves you feeling let down. A good place to stay if you just want the basics.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
Thank clare t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Tropicana Hotel Club Paladien

Address: Route de Casablanca | Lotissment Semlalia, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#191 Luxury Hotel in Marrakech
Price Range (Based on Average Rates):
Hotel Class:4 star — Tropicana Hotel Club Paladien 4*
Number of rooms: 144
Official Description (provided by the hotel):
Hotel Tropicana is a four stars Hotel located in the heart a magnificent garden. The hotel is 5 minutes from the hand attraction of Marrakech.- 144 spacious rooms with bathtub and balcony- swimming-pool, mini-club- restaurant, piano-bar, snack bar- Spa with traditional hammam- TV, phon, WI FI, air conditioned, safety box- ShopsThe Tropicana has place where each will find his own relieving environment. ... more   less 
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Also Known As:
Tropicana Hotel Marrakech
Tropicana Hotel Paladien

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