I stayed at this hotel last week with a University trip and it was great for accomodating over 20 of us. The location was slightly out of town so a taxi was needed to get to the old town (20 dirams should do it, but you have to bargin it out). There is a bank within walking distance so use the outdoor exchange machine there for changing money (they'll do it in the hotel but it will cost you more).
Hotel staff were very pleasant on the whole (although we asked for an extra pillow and blanket on our second night & were firstly brought towels, then (after pointing to what we needed) were brought a blanket and a quilt then (third time lucky) were brought a cushion from a sofa!! - I think this may have had more to do with a communication problem than anything else!). It took a few days to get our light fixed - they will only do this when you're in the room so if you have a problem don't wait until you're on your way out of the hotel to tell them. Our light was fixed at 11.30pm when we came back from a night out!
The room was a large size with plenty of wardrobe space and the beds were comfortable and clean. Our fridge was turned off and contained a half empty bottle of water so obviously hadn't been checked in some time. The bathroom was of a large size with shower, bath and bidet however the floor didn't look like it had been cleaned in a while, there were hairs etc on it and walking around in the room one night gave me black feet so I can presume that hadn't been cleaned for some time, either.We were on the ground floor and it was very noisy, when people walked past, talking they could have been in the room.
There is a small gift shop (which I reccomend you to look around before hitting the souks as it's a good price indicator and has much of the same as you'll find down town). The pool area was nice and peaceful and you can take meals outside also. There wasn't nearly enough sun loungers, however, under 10 - which for the size of the hotel was no where near adequate.
Meals were nice and there was plenty of food. However on my last morning I witnessed 2 cockroachs playing hide and seek over the milk turine and surrounding tables (which had also had the breakfast buffet on and at night held the dinner buffet). I know that they're a problem in certain countries but I thought that this was unacceptable.
All in all it was ok, however I don't think I would stay again because of the poor hygene standards.
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- Also Known As:
- Le Tafilalet Marrakech
- Le Tafilalet Hotel Marrakech