We came here on the final stop of our honeymoon in March 2013 and all I can say to others is: don't do it!
There is no question that hotel is not beautiful - but you'd expect nothing less for the price: £295 for a suite and £195 for a double. Remember: this is Morocco and sterling goes a long way!
Despite the claim on its website, the hotel is not "a short step away from...Marrakech’s Medina". On the contrary, the hotel is hidden deep in the Palmeraie and you need a not unsubstantial taxi ride to get both there and away.
While this could lend a wonderful air of privacy and exclusivity, the problem comes with the *appalling food* served here, starting at breakfast with the stale pasteries, the cheap, sugary yoghurts, the low-quality, cardboard breads. The fact that the food was so inedible made the measly portions a blessing.
We had a (very expensive) tasting menu dinner on our first night and honestly, I felt sick halfway through and couldn't finish it. There was - quite literally - nothing that wasn't beige, soggy and entirely bland. Not a vegetable to be seen. It was like student cooking at its very, very worse. I was still feeling icky the next day.
We were here for three or four days and ended up getting a taxi to take us to the nearest supermarket and stacking up on food for breakfast and dinners. We were so frustrated with the hotel that we were completely unembarrassed to ask them to keep our food in the fridge and asking them for it at every mealtime. The fact that they never commented this weird state of affairs suggested they were either used to people doing likewise - or didn't want to know that their chef was substandard. (Which explains how the chef gets away with being quite so appalling!)
It wouldn't have mattered so much had we not been paying a king's ransom for our stay - and if we'd been able escape to nearby restaurants As it was, however, the exclusive situation of the hotel left us feeling trapped.
Please don't make the same mistake as we did and stay here. Morocco is overflowing with wonderful hotels that don't rip you off when it comes to the all-important details ....like food.