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“Complete rest and relaxation” 4 of 5 stars
Review of Ksar Char-Bagh

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Ksar Char-Bagh
5.0 of 5 Hotel   |   Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #94 of 480 Hotels in Marrakech
Certificate of Excellence
London, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Complete rest and relaxation”
4 of 5 stars Reviewed September 18, 2012

We loved the simple, modern architecture and styling of KCB (some reviews say souless and bare, we thought minimalist and clean). Particular highlights were our private roof terrace to look over the desert region for sunset and sunrise, our bathroom with deep sunken marble bath, double sinks.... sigh! The pool is every bit as stunning as the photographs show and the hammam is an enormous underground dark red marble cavern.

We found the service attentive and discreet. It is not a "click your fingers" type place because, frankly, it is large and the staff don't hover in view the whole time which, for me, I like. I wanted to feel like I was there on my own in a private palace! Having said that, whenever I did try to lift a finger (moving my sunlounger into the sun) staff came running from, apparently, nowhere.

This was our first two nights in Morocco before heading to a riad in the medina for two nights then three nights on the coast. We wouldn't recommend staying there if you want to "do" the Medina - as other reviewers have said, better to go and stay in a Riad for that, but it does offer the space that you cannot find in even the most ritzy and boutique riad in the Medina.

The food was very good but the menu stayed the same for both nights we were there - if we had stayed for another night we would have ventured into the city for some variety - for that reason, two nights was enough. The breakfasts and lunch were varied and fresh/exciting.

Finally, it is expensive but for such a stunning building you can see why. Note of caution, extras mount up VERY quickly with eating lunch dinner and any treats in the spa....

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    106
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    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 19, 2012

this is a unbelievable hotel. great service, great rooms, great food, great everything!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 2, 2012

We spent just one night at the Ksar Char-Bagh but we can say that it is undoubtedly one of the best we experienced ever!

As soon as we entered the gate, we experienced such a level of exclusivity, attention and care for details that, despite our high expectations, we remained definetely astonished and fascinated of everything: from outside the gate, you cannot imagine such a paradise. The internal patio, the whole building and the calm you can experience are fantastic, terrific.

The room was really spacious with a fantastic private garden under the palms with an incredible view on the sunset over the Palmeraia. The bathroom is so big and full of details that forces you to indulge in a fantastic bath and to relax afterwards in front of the fireplace.

The level of service was obsolutely at the level we expected.

We experienced the restaurant (the food is good but probably could be improved a bit, flavours are a bit too mixed and overcomplicated) all by ourselves, nobody around, with great care for us by the staff.

A fantastic hotel, the place to be even if you don't need to move into Marrakech itself. An experience to remember!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed July 5, 2010

the ksar char bagh is an amazing place: from the beautiful bedroom to the relaxant spa, everything was done to highlight our stay over there. The peace surrounding the place was delightful for us and at only four hours from London!! Will come back some day for sure.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, England
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed December 13, 2009

Several luxury travel magazines led me to believe that a stay here would be well worth the high price. It wasn't. The isolated location offers no more peace and quiet than excellent high-end riads in the medina [the zan suite in the Riad Due hd been our spectacular base for most of the week]. The Ksar, beautifully designed, lacked atmosphere throughout and staff were aloof and unhelpful. The restaurant offered a predominantly European and uninteresting menu. We had cause very politely to complain about a number of minor irritations during our stay : a broken lamp on arrival, the hotel taxi which failed to collect us, rancid fruit juice served for breakfast. The reponse of management only exacerbated our sense of disappointment. The French manager (I speak as a lifelong Francophile) plainly could not have cared less. He seemed to believe that the establishmnent needed to do nothing to deserve our custom. I regret staying here. Although I have no need to economise, I felt that I had been robbed when I compared what was promised with what was delivered (sic). I advise travellers to Marrakech to avoid the soulless Palmeraie area and choose a boutique riad in the medina. You'll pay at most one third of what Ksar Char Bagh charges but you'll find calm, exquisite design, discreet but personal service and you will feel that your custom is welcome.

  • Stayed November 2009
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 22, 2009

My partner and I just had a wonderful 3 night stay. We were upgraded to a pool suite which was a very nice start to the trip. The most outstanding thing about KCB is its staff. Everyone was kind, helpful, and professional. For this alone you would go.

The architecture is beautiful, but I would have to agree that the interiors could be made a bit warmer and less austere. And no don't patronise me and say I should go to Benidorm for saying so like a reviewer a few back. The hotel rooms could benefit from just a bit more warmth of decoration. Not a big change, but a bit of softening. Also, the one reviewer is right about the gardens being dull. Where is the flowering bouganvilla, hybiscus and oleander bushes, or some flowering ground cover. The hotel is so beautiful that it is shame the gardens are so plain and dull- I am NOT suggesting some vulgar floral display, but to soften the landscape with flowering bushes.

Food is fabulous, staff wonderful. Spa treatments are top notch. The hotel is highly recommended, but be honest, couldn't it do with just a bit of softening inside and out.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany
2 reviews
5 of 5 stars Reviewed June 5, 2009

Stayed at Ksar Char-bagh for a week, and enjoy every minute of it ! It's a lovely, calm and very Nice Hotel. The service was great, the room's are a perfect size, and beautiful.
Must admit that it was a bit expensive,but definitively worth it!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ksar Char-Bagh

Address: Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#38 Spa Hotel in Marrakech
#41 Business Hotel in Marrakech
#42 Luxury Hotel in Marrakech
#71 Romantic Hotel in Marrakech
#125 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ksar Char-Bagh 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Ksar Char Bagh Marrakech

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