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“the best resumes it well” 5 of 5 stars
Review of Ksar Char-Bagh

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Ksar Char-Bagh
5.0 of 5 Hotel   |   Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco   |  
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Hotel amenities
Ranked #153 of 460 hotels in Marrakech
New York City, New York
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“the best resumes it well”
5 of 5 stars Reviewed April 19, 2012

this is a unbelievable hotel. great service, great rooms, great food, great everything!

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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86 people have reviewed this hotel

Traveler rating
    70
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9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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Milano
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 2, 2012

We spent just one night at the Ksar Char-Bagh but we can say that it is undoubtedly one of the best we experienced ever!

As soon as we entered the gate, we experienced such a level of exclusivity, attention and care for details that, despite our high expectations, we remained definetely astonished and fascinated of everything: from outside the gate, you cannot imagine such a paradise. The internal patio, the whole building and the calm you can experience are fantastic, terrific.

The room was really spacious with a fantastic private garden under the palms with an incredible view on the sunset over the Palmeraia. The bathroom is so big and full of details that forces you to indulge in a fantastic bath and to relax afterwards in front of the fireplace.

The level of service was obsolutely at the level we expected.

We experienced the restaurant (the food is good but probably could be improved a bit, flavours are a bit too mixed and overcomplicated) all by ourselves, nobody around, with great care for us by the staff.

A fantastic hotel, the place to be even if you don't need to move into Marrakech itself. An experience to remember!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
5 of 5 stars Reviewed July 5, 2010

the ksar char bagh is an amazing place: from the beautiful bedroom to the relaxant spa, everything was done to highlight our stay over there. The peace surrounding the place was delightful for us and at only four hours from London!! Will come back some day for sure.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Manchester, England
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 13, 2009

Several luxury travel magazines led me to believe that a stay here would be well worth the high price. It wasn't. The isolated location offers no more peace and quiet than excellent high-end riads in the medina [the zan suite in the Riad Due hd been our spectacular base for most of the week]. The Ksar, beautifully designed, lacked atmosphere throughout and staff were aloof and unhelpful. The restaurant offered a predominantly European and uninteresting menu. We had cause very politely to complain about a number of minor irritations during our stay : a broken lamp on arrival, the hotel taxi which failed to collect us, rancid fruit juice served for breakfast. The reponse of management only exacerbated our sense of disappointment. The French manager (I speak as a lifelong Francophile) plainly could not have cared less. He seemed to believe that the establishmnent needed to do nothing to deserve our custom. I regret staying here. Although I have no need to economise, I felt that I had been robbed when I compared what was promised with what was delivered (sic). I advise travellers to Marrakech to avoid the soulless Palmeraie area and choose a boutique riad in the medina. You'll pay at most one third of what Ksar Char Bagh charges but you'll find calm, exquisite design, discreet but personal service and you will feel that your custom is welcome.

  • Stayed November 2009
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 22, 2009

My partner and I just had a wonderful 3 night stay. We were upgraded to a pool suite which was a very nice start to the trip. The most outstanding thing about KCB is its staff. Everyone was kind, helpful, and professional. For this alone you would go.

The architecture is beautiful, but I would have to agree that the interiors could be made a bit warmer and less austere. And no don't patronise me and say I should go to Benidorm for saying so like a reviewer a few back. The hotel rooms could benefit from just a bit more warmth of decoration. Not a big change, but a bit of softening. Also, the one reviewer is right about the gardens being dull. Where is the flowering bouganvilla, hybiscus and oleander bushes, or some flowering ground cover. The hotel is so beautiful that it is shame the gardens are so plain and dull- I am NOT suggesting some vulgar floral display, but to soften the landscape with flowering bushes.

Food is fabulous, staff wonderful. Spa treatments are top notch. The hotel is highly recommended, but be honest, couldn't it do with just a bit of softening inside and out.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brittany
2 reviews
5 of 5 stars Reviewed June 5, 2009

Stayed at Ksar Char-bagh for a week, and enjoy every minute of it ! It's a lovely, calm and very Nice Hotel. The service was great, the room's are a perfect size, and beautiful.
Must admit that it was a bit expensive,but definitively worth it!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed February 27, 2009

The hotel is gorgeous, the rooms are elegant without being over the top, warm and cosy and have great facilities. I had a plunge pool which was amazing and like the hottest bath in the evening! Its pretty pricey and maybe if you can afford to go there then this won't bother you, but I did think the food was very very expensive for what you got. Not that it wasn't delicious food, it was, its just that the portions were tiny and were pretty expensive.
The staff are lovely, Hicham the director is very suave and gregarious and all the other staff work really hard, nothing is a problem. The Hamamn is amazing and there are lots of things that are surprises to what you see on the website, I acutally think the website does them an injustice. Things like the pool room and various chill out areas and the fantastic shops and gardens... Its great, but you need to spend some serious cash!

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ksar Char-Bagh

Also Known As:
Ksar Char-Bagh Hotel
Ksar Char-Bagh Hotel Marrakech
Ksar Char Bagh
Ksar Char Bagh Marrakech
Address: Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#60 Luxury Hotel in Marrakech
#152 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ksar Char-Bagh 5*
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