We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Astonishing!” 5 of 5 stars
Review of Ksar Char-Bagh

Save Saved
You added Ksar Char-Bagh to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ksar Char-Bagh
5.0 of 5 Hotel   |   Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #130 of 461 hotels in Marrakech
Milano
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
“Astonishing!”
5 of 5 stars Reviewed April 2, 2012

We spent just one night at the Ksar Char-Bagh but we can say that it is undoubtedly one of the best we experienced ever!

As soon as we entered the gate, we experienced such a level of exclusivity, attention and care for details that, despite our high expectations, we remained definetely astonished and fascinated of everything: from outside the gate, you cannot imagine such a paradise. The internal patio, the whole building and the calm you can experience are fantastic, terrific.

The room was really spacious with a fantastic private garden under the palms with an incredible view on the sunset over the Palmeraia. The bathroom is so big and full of details that forces you to indulge in a fantastic bath and to relax afterwards in front of the fireplace.

The level of service was obsolutely at the level we expected.

We experienced the restaurant (the food is good but probably could be improved a bit, flavours are a bit too mixed and overcomplicated) all by ourselves, nobody around, with great care for us by the staff.

A fantastic hotel, the place to be even if you don't need to move into Marrakech itself. An experience to remember!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

95 people have reviewed this hotel

Traveler rating
    77
    6
    3
    4
    5
See reviews for
9
51
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
London
1 review
5 of 5 stars Reviewed July 5, 2010

the ksar char bagh is an amazing place: from the beautiful bedroom to the relaxant spa, everything was done to highlight our stay over there. The peace surrounding the place was delightful for us and at only four hours from London!! Will come back some day for sure.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed December 13, 2009

Several luxury travel magazines led me to believe that a stay here would be well worth the high price. It wasn't. The isolated location offers no more peace and quiet than excellent high-end riads in the medina [the zan suite in the Riad Due hd been our spectacular base for most of the week]. The Ksar, beautifully designed, lacked atmosphere throughout and staff were aloof and unhelpful. The restaurant offered a predominantly European and uninteresting menu. We had cause very politely to complain about a number of minor irritations during our stay : a broken lamp on arrival, the hotel taxi which failed to collect us, rancid fruit juice served for breakfast. The reponse of management only exacerbated our sense of disappointment. The French manager (I speak as a lifelong Francophile) plainly could not have cared less. He seemed to believe that the establishmnent needed to do nothing to deserve our custom. I regret staying here. Although I have no need to economise, I felt that I had been robbed when I compared what was promised with what was delivered (sic). I advise travellers to Marrakech to avoid the soulless Palmeraie area and choose a boutique riad in the medina. You'll pay at most one third of what Ksar Char Bagh charges but you'll find calm, exquisite design, discreet but personal service and you will feel that your custom is welcome.

  • Stayed November 2009
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 22, 2009

My partner and I just had a wonderful 3 night stay. We were upgraded to a pool suite which was a very nice start to the trip. The most outstanding thing about KCB is its staff. Everyone was kind, helpful, and professional. For this alone you would go.

The architecture is beautiful, but I would have to agree that the interiors could be made a bit warmer and less austere. And no don't patronise me and say I should go to Benidorm for saying so like a reviewer a few back. The hotel rooms could benefit from just a bit more warmth of decoration. Not a big change, but a bit of softening. Also, the one reviewer is right about the gardens being dull. Where is the flowering bouganvilla, hybiscus and oleander bushes, or some flowering ground cover. The hotel is so beautiful that it is shame the gardens are so plain and dull- I am NOT suggesting some vulgar floral display, but to soften the landscape with flowering bushes.

Food is fabulous, staff wonderful. Spa treatments are top notch. The hotel is highly recommended, but be honest, couldn't it do with just a bit of softening inside and out.

  • Stayed October 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany
2 reviews
5 of 5 stars Reviewed June 5, 2009

Stayed at Ksar Char-bagh for a week, and enjoy every minute of it ! It's a lovely, calm and very Nice Hotel. The service was great, the room's are a perfect size, and beautiful.
Must admit that it was a bit expensive,but definitively worth it!

  • Stayed March 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 27, 2009

The hotel is gorgeous, the rooms are elegant without being over the top, warm and cosy and have great facilities. I had a plunge pool which was amazing and like the hottest bath in the evening! Its pretty pricey and maybe if you can afford to go there then this won't bother you, but I did think the food was very very expensive for what you got. Not that it wasn't delicious food, it was, its just that the portions were tiny and were pretty expensive.
The staff are lovely, Hicham the director is very suave and gregarious and all the other staff work really hard, nothing is a problem. The Hamamn is amazing and there are lots of things that are surprises to what you see on the website, I acutally think the website does them an injustice. Things like the pool room and various chill out areas and the fantastic shops and gardens... Its great, but you need to spend some serious cash!

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 25, 2009

If you have not read the review of Ksar Char Bagh at mrandmrssmith.com then do, its completely accurate and written brilliantly.

As we were aware the property is set out of the medina, away from hustle and bustle of the Medina we decided to split our trip with two nights at the Ksar Char Bagh and then two nights at a Riad. After landing at Menara airport, we received a great welcome from Zac the driver, before jumping into one of their traditional London taxis which transfer guests around with a head turning experience!

Upon arrival at the imposing gated entrance, you are then faced with the most luscious gardens and the most calming of settings, we were then welcomed by the friendly and down to earth management team, Hicham (Director), Vanessa (Resident Manager) and Fabien (Food & Beverage guru). It’s easy to point out the names of the management, but real appreciation must be made to the excellent front and back of house staff. Now considering there are only a dozen or so apartments, there are apparently 60 staff working around the clock to ensure you receive the best hospitality. Not many hotels in the world can boast this ratio and you would not have a clue there are so many as they are all very discrete.

The property itself is just stunning, built with the highest attention to detail and tastefully furnished (most of which is made for Ksar Char Bagh only); it really is a unique place. As someone stated in a previous review, the gardens are amazing, one of which is completely unexpected when you consider the landscape beyond the boundary walls! It’s like your own private oasis.

Both Hicham and Fabien gave us a tour of the gardens on seperate occasions, and they are so passionate and confident in the quality of the produce grown onsite, they allowed us to taste as we went around, even picking salad items which were passed to the chef who then produced a great lunch for us. All meals we received were just beyond excellent, - the quality of the ingredients, the skill and creativity of the kitchen team ensure that you really do receive the very best culinary experience.

Being an ex hotelier myself and a stickler for detail, I can honestly say the hotel, actually it’s not a hotel, the owners have the best terminology, a “GUEST PALACE”, is truly is the best of the best, you are treated as an individual and the staff and management will do absolutely anything to ensure you stay is nothing less than superb.

Well done Ksar Char Bagh, well done.

Just one problem, make sure you book for more than two nights, .....you'll regret it when you leave!

  • Stayed January 2009, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Ksar Char-Bagh? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ksar Char-Bagh

Address: Palmeraie de Marrakech | BP 12478, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
#47 Spa Hotel in Marrakech
#49 Luxury Hotel in Marrakech
#110 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Ksar Char-Bagh 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, TripOnline SA, BookingOdigeoWL, Hotels.com and Otel so you can book your Ksar Char-Bagh reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ksar Char Bagh Marrakech

Owners: What's your side of the story?

If you own or manage Ksar Char-Bagh, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.