My wife and I booked our trip to Marrakech for our birthdays through Groupon late last year. There have been some negative reviews of late, but we found the hotel and staff to be very good.
The decor is a little tired admittedly, and one or two of the staff could be brusque, but the rooms were clean and tidy, and the hotel itself is well located in the new town, only 15 minutes or so walk from the old town.
We had flower petals were scattered on our bed on arrival, and a lovely chocolate cake was left in our room for our birthdays, and the staff in the spa were excellent. My wife and I enjoyed a Hammam and couples massage.
We booked half-board, but with the expectation that given how cheap a place Marrakech is that we would eat out. Judging by the breakfast buffet I think this was the way to go. The breakfast included a limited selection of pastries and rolls, with continental meats, Moroccan pancakes made to order and eggs. It's not the most plentiful selection I've ever seen, but enough for a light breakfast before you head out for the day.
Overall, we were pleased with what we got for our money and we would stay there again. In response to those who complain at lack of tea and coffee making facilities in rooms, and having to haggle in the souks, I can only despair, if you go to a country that is culturally different to your own, you can't expect everything to be like it is 'back home'.
- Official Description (provided by the hotel):
- Recently built, our four star establishment welcomes you with its typically Moroccan decoration. Its warm lines and colours, mixing Zellige Fassi, marble and mosaics, offer to the traveler a haven of peace, combining oriental charm, great comfort and wellness. The kindness of the personnel welcome you as well as the delicate smell of the mint tea which is offered to you upon your arrival already launches you in a feeling of relaxation. Your stay will be unforgettable. ... more less
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- Also Known As:
- Diwane Hotel Marrakech