I stayed here with my boyfriend for a week and we found it adequate considering how little we paid. The reception staff speak great english and are very friendly and helpful. The pool is spotlessly clean and really big, great for cooling off in the summer months. The only thing I would say is that the sunbeds don't get sun all day due to the high walls of surrounding buildings. This is likely common on city breaks though. We were on a b&b basis but we only ate breakfast twice. Can't say I was particularly impressed, the pastries were stale and the bread was a bit hard. Never got to sample the freshly made omelettes or pancakes because there was quite a big queue, so probably better to head down early. We're not really breakfast people anyway and I guess you get what you pay for. Our room was pretty nice, however we requested a double bed and didn't get this, not sure the hotel do double beds actually. We also requested a quiet floor and unfortunately our room was directly above the restaurant which meant we could hear everyone scraping their chairs at mealtimes. It was very annoying in the morning, but to be fair we never reported this to reception to give them a chance to rectify. The bath seemed to have some ingrained mud on it which couldn't be lifted. Apart from this everything was good, air conditioning was very good as was the maid service. The hotel is located in a busy part of the gueliz area in the new town. There are many nice restaurant nearby , try l'annexe and ultimo baccio, both just round the corner if you fancy a change from Moroccan cuisine. It's a short distance in a taxi to the main square in the new town. It cost us 50 dirham either way in a taxi. However we were probably being ripped off and you could get it cheaper no doubt. A word of warning. When checking into our room the concierge man helped us with our luggage and my boyfriend tipped him 20 dirham. He then asked if we wanted air con and I told him we did. He said it would be 20 dirham for the week (around £1.60 so hardly a likely weekly cost). Since the remote was already in the room I doubted you had to pay for it at all. I told him we would pay at reception later. No one mentioned air con costing anything at any other point in the holiday and I'm sure he was just trying to scam us so be careful. To sum up, the hotel was a great place to sleep and shower and the pool was lovely. However i wouldnt have hung about much. Good value for money certainly but with a few minor points.
- Official Description (provided by the hotel):
- Recently built, our four star establishment welcomes you with its typically Moroccan decoration. Its warm lines and colours, mixing Zellige Fassi, marble and mosaics, offer to the traveler a haven of peace, combining oriental charm, great comfort and wellness. The kindness of the personnel welcome you as well as the delicate smell of the mint tea which is offered to you upon your arrival already launches you in a feeling of relaxation. Your stay will be unforgettable. ... more less
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- Also Known As:
- Diwane Hotel Marrakech