We stayed at the Hotel Diwane at the end of June and over all I was very impressed.
I’ve read a few reviews from people who clearly stayed here around the same time to us and I’m quite baffled by some of the comments.
The location is fantastic - the tourist bus stop is right outside the building and you are within walking distance of some fantastic restaurants, cafe's and bars. No more than 30dirhams taxi ride from the Medina you get to experience both the French and Arab side of Marrakech. If you want a city break where you want to see the sites but also have a pool to chill out by as a bonus, this is the place for you.
It’s a city hotel, so there are building works around – its not intrusive, the sound never disrupted our sleep. If you want to be in the centre of town, there will be dust and a bit of building – this is North Africa after all. If you want to look out of your window and see palm trees and tranquil surroundings, don’t stay in the centre of Gueliz.
We were half board - we took this option as it was only £16 each to upgrade from B&B - so I wasn’t expecting much – we used it a couple of times. Both lunch and dinner are very nice. Lunch is probably better as it’s from a menu rather than buffet style. We ended up not using it every day as it’s a 3 course lunch and in 40 degree heat was just a little much – there are lots of local café’s you can pick lunch up in for very little.
The rooms were a reasonable size – there is only wifi in the lobby – this is as advertised so I find complaints about this to be a bit unfair. The staff were very friendly always helpful and we had no problem with language. They gave us early check in free of charge and there was always someone on reception whatever time of day or night we arrived.
The hotel is very clean, I saw nothing unhygienic there. The cats are an issue across the whole city, not specific to this hotel - I didn’t think they were a problem to be honest, they lounged about outside the lobby, not really bothering anyone. I suspect people who have a massive issue with this don’t leave the country very often.
Only complaints I have was our air conditioner was very noisy – although I didn’t complain about this so gave the hotel no opportunity to rectify it and the cleaners consistently forgot to replace our towels – this was quite irritating when you’d get back from a day out/swim unable to shower.
One note, if you like a drink – the Sky bar in the hotel across the road is pretty much the same price as the hotel bar in the evening and provides awesome views over the city – better to pop there instead. Drink in Marrakech isn’t cheap, may as well do it with a view!
I’ve read a comment that it’s not a 'romantic' hotel. Its a hotel - not a resort, if you want beautiful views and the all inclusive experience then stay in one of the resorts by the Palmaries. We got engaged on this holiday, so the hotel clearly didn’t impact too much on our romance?!
All in all this hotel represents fantastic value, our complaints were minimal and given we paid under £600 for both of us for 5 nights with flights I was very very pleased.
- Official Description (provided by the hotel):
- Recently built, our four star establishment welcomes you with its typically Moroccan decoration. Its warm lines and colours, mixing Zellige Fassi, marble and mosaics, offer to the traveler a haven of peace, combining oriental charm, great comfort and wellness. The kindness of the personnel welcome you as well as the delicate smell of the mint tea which is offered to you upon your arrival already launches you in a feeling of relaxation. Your stay will be unforgettable. ... more less
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- Also Known As:
- Diwane Hotel Marrakech