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“Great hotel, friendly helpful staff & excellent food” 5 of 5 stars
Review of Diwane Hotel

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Diwane Hotel
4.0 of 5 Hotel   |   24 rue Yougoslavie | Guéliz, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #249 of 461 Hotels in Marrakech
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great hotel, friendly helpful staff & excellent food”
5 of 5 stars Reviewed January 8, 2013

I was not sure about the hotel when we first arrived he bathroom could do with a refurb, but everything else is great.

The staff are really helpful and friendly great information on buses and excursions. The cleaners do a great job on the room every day. But best of all the food is fabulous the chefs must work really hard. We paid for half board not a great deal more expensive, but really worth doing.

Marrakech is so hectic it's nice to come back and relax. If we came back I would defiantly stay in this hotel again.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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English first
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 7, 2013

Stayed here for 4 nights in Jan 2013 with my eldest son.
Good accommodation and centrally placed.
Friendly and helpful staff - would stay here if I went back to Marrakech.
Managed to upgrade the room without any fuss

Room Tip: Try to get a balcony - only small bit does allow you to sit outside
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 21, 2012

I stayed in Diwane Hotel for 4 nights with my family. It was a lovely stay I would recommend it. The staff were all so friendly and nice, each of them were always willing to go the extra mile. The hotel itself looks very traditional and beautiful, especially the garden area. Theres also a little tortoise that comes out in the grass area every afternoon, very cute!

We opted for a half board deal. This was nice as we got to to chose lunch or dinner whenever we wanted. The food was nice but lunch was much better than dinner. The lunch menu varied every day and consisted of a three course meal which was always beautifully presented. Dinner was a buffet and ok. During breakfast we were served these really nice morrocan pancakes with honey and lovely mint tea and a wide selection of other things.

I was a bit aprehensive at first as a lot of reviews claimed the beds were too hard and uncomfortable. However me and my family thought they were perfectly fine. I was able to sleep through the night without any problems. The cleanliness of the hotel is very good. Most the sheets and towels seemed to be brand new and always smelling fresh. The cleaners always left the rooms spotless and did some amazing bedsheet art :)

I booked two excursions through the hotel. One was a quad biking experience which was amazing, the other was a trip to Ourika Valley and a trek up the atlas mountain to see the waterfall (extra 50 dirhams, around £4.30) which was worth it and very fun. We all ended up paying £47 each for both excursions which was very reasonable and saved the trouble of looking around and haggling for a better price outside the hotel. The quad biking experience was really fun and lasted for around 3 hours. In between we also went to a lovely garden and had mint tea, olives and bread. The trip to Ourika Valley was lovely. We visited a berber house and had tea and bread, went to a medicinal centre to buy argan oil, herbs etc (dont get too carried away, we nearly did), we then had a camel ride (extra 100 dh) then treked the mountain (make sure you wear appropriate footwear) and then had lunch in a lovely rooftop overlooking the mountains(not included). Try the lemon chicken tagine if you go! Also if you were planning to buy little souveniers/decorated plates etc buy it during your trek. We bought so many things for really cheap. In comparison to the local shops in Marrakech we made HUGE savings.

We also tried the spa treatments in the hotel. It was lovely and leaves your skin feeling amazing. For a full hammam we paid around £12 and a VIP treatment with massages etc was around £29. Also if your flight is late you can leave your things with reception. Overall I really enjoyed my stay and the staff were exceptionally good and will hopefully go back soon.

Room Tip: Choose a room high up for a good view and overlooking the pool.
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 21, 2012

Diwane Hotel lived up to our expectation as a 4star hotel, with a swimming pool and excellent breakfast. Staffs at reception are very helpful and they provided us with all the information we needed. Taxis arrangement for us when we depart was made well. We have enjoyed our stay in Diwane Hotel. It's a distance from Medina (old town quarter) but taxis in Marrakech is really cheap. It cost us 30MAD (3euros) one way, when shared with 3, its ridiculously cheap!
Rooms are excellent and clean.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed December 11, 2012 via mobile

African food good but simple.
Kind personel and good service.
verry clean and good location.
Bus stop touristic tour marrakech front hotel.
No entertainment.Nice pool hammans massage and free fitness................................

Was this review helpful? Yes 3
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
edinburgh
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 30, 2012

cant fault this hotel for the good price we paid for it, staff are very friendly and helpful, room clean, food good, tourist bus stops outside the hotel, central location, overall we had a great week here,,,

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 27, 2012

We loved our two weeks at Hotel Diwane and would return anytime. This is a traditional hotel, everywhere you look there is something interesting to look at. Wooden carved ornate ceilings, mosaic walls and floors... Large clean room with balcony, huge bath, large shower over. Small fridge. Clean white towels, thick cotton white bedding, pillows as new .... slept nearly 10 hours many nights, so comfortable. Most hotels abroad, we find put single beds together to create double! We ate all the breakfast salad every morning, home made curd cheese, fresh rolls, butter honey ... pancakes, it was simple and perfectly done. We exchanged all money at hotel. Manage to get wifi on landing, save going down to reception. The staff were 100% friendly, helpful and fun to engage with. Mounia and her team at reception - brilliant. Pool spotless. A traditional hammam massage at the hotel on day 1 was a great start.

We got water from local supermarket, and wine now and then. We ate out at small local places and would definitely recommend Chez Mohamed at Rue Ben Alcha oppostie clinic, (ask for Chekspire) wonderful tagines - all traditional food, sit out and watch the world go by, directions from hotel front door, turn right and right again, end of road, directly on left corner. Nearby a shop wraps cold beer in newspaper to take away. We ate roasted salted nuts from the street sellers, fresh orange too but no ice or water and only salad at hotel breakfast. We were not ill at all and did not meet anyone who was. If you can't bear food without alcohol being served, since best food we found was away from hotels and large restaurants, you will miss out. Very female friendly area, we met single women and female friends on holiday.

Hotel is at a brilliant location, 15 minute walk to Majorelle Gardens (Yves St Laurent), we took the tourist bus to get our bearings and stopped off at many of the destinations, then picked it up again - excellent. We found the No 1 local bus opposite hotel by paper stand took us to Jemaa El Fna square for about 3 Dirhams and brought us back to newspaper stand almost outside our hotel, easier than haggling for taxi sometimes, but it is within walking distance - 25 mins? We ate at the square - great fun, but could do with sign "we have eaten" since they try every way to get you to eat at their site - had to harden up a bit here. The Ben Youssef Madrassa was a joy to visit, as the Art exhibitions.

Hotel Diwane is a small oasis amidst all the hot, dusty hustle and bustle of Marrakech. We got a great deal with Thomas Cook and the flight was with British Airways. Our transfers were perfect - just us, so straight from airport to hotel - 20 mins.

Room Tip: We had balcony room overlooking courtyard and pool on higher floor, but all rooms looked lovely, so...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Diwane Hotel

Address: 24 rue Yougoslavie | Guéliz, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#41 Business Hotel in Marrakech
#100 Spa Hotel in Marrakech
#100 Luxury Hotel in Marrakech
#192 Romantic Hotel in Marrakech
Price Range (Based on Average Rates): $
Hotel Class:4 star — Diwane Hotel 4*
Official Description (provided by the hotel):
Recently built, our four star establishment welcomes you with its typically Moroccan decoration. Its warm lines and colours, mixing Zellige Fassi, marble and mosaics, offer to the traveler a haven of peace, combining oriental charm, great comfort and wellness. The kindness of the personnel welcome you as well as the delicate smell of the mint tea which is offered to you upon your arrival already launches you in a feeling of relaxation. Your stay will be unforgettable. ... more   less 
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Also Known As:
Diwane Hotel Marrakech

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