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“Luxury in the medina” 5 of 5 stars
Review of Riad Kniza

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Riad Kniza
5.0 of 5 Hotel   |   34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #12 of 465 Hotels in Marrakech
Chicago
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Luxury in the medina”
5 of 5 stars Reviewed November 26, 2006

We had a fabulous stay at Riad Kniza, in a luxurious suite. Our hosts personally introduced us to the marvelous medina and made sure we were treated like royalty. We'd love to come back.

Stayed October 2006
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,052 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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California
Top Contributor
55 reviews 55 reviews
51 hotel reviews
Reviews in 47 cities Reviews in 47 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed November 21, 2006

Riad Kniza, Kamal and his staff, were the most wonderful experience we had in Morocco. The food is fantastic; we didn't want to eat dinner anywhere else. The kindness, hospitality, generosity and graciousness of the staff, and the comfort and beauty of Riad Kniza, are extraordinary. From a world traveler, I give RIAD KNIZA an A+++++!

  • Liked — The staff, the food and the room
  • Disliked — Nothing
  • Tips/Secrets — Talk to Kamal
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrington, UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 21, 2006

I cannot praise Riad Kniza highly enough. We had already read some reviews on this site before booking our stay, and they are absolutely true. The owners and staff really can't do enough for you - on our second day they arranged a full days itinerary for us including sorting out the transport and agreeing the cost for us. One night we requested room service but the kitchens were closed so they ordered a pizza for us! This trip was for our honeymoon, and although Marrakech perhaps isn't an obvious honeymoon destination, the riad was definitely the right choice, our room was a basic one, but you really wouldn't need any more because it was absolutely beautiful and enormous, with a fantastic bathroom. The intimate nature of the Riad (only 6 rooms) meant that we felt valued, and our requests were dealt with promptly. Also believe what they say about the food, it is fantastic! We particularly enjoyed the enormous breakfasts : ) The only negative (and it isn't really) is that due to its close vicinity to a number of mosques, and the fact that all noise carries due to the marble, it can be kind of noisy early in the morning, so if you are a light sleeper you may want to take some earplugs. Overall, I give it 5 stars, 10 out of 10 and the top rating on any other scale you can think of!

  • Liked — All of it, I can't narrow it down it was just generally fantastic.
  • Disliked — The noise, but that it easily remedied.
  • Tips/Secrets — Ignore any map you havem get one from the front desk but never look at it outside the riad or you'll get swamped with offers of guides.
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder,Colorado
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 19, 2006

All the wonderful things people are saying about this Riad are true.

Karmal was a wonderful host and his staff were the best, anything we needed was provided with a smile. Drove us to lunch and his mother's shop, where they have beautiful items from Morocco and then to a masssage.

This is a Riad that I felt comfortable in, it is beautifully appointed with antiques from Morocco, it is very clean with lovely linens. A staff that is all about making you happy!

If you choose to they will fix you a delightful dinner, that is among the best in town.
It's nice to relax with a gin and tonic after a hard day in the medina!
This was a great way to end our two week Moroccan vacation.

  • Liked — it's staff,clean & beautiful
  • Disliked — nothing
  • Tips/Secrets — book early
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 19, 2006

We arrived a bit spaced out from an early flight as newlyweds on the first day of our honeymoon.

Riad Kniza and their staff were a dream, just what we needed after a busy time up to the wedding. They were so attentive. Kniza only has 7 rooms so they can afford to get to know you better and handover was great -- new staff member would go on shift and they'd know everything you'd told the previous one. Drinks, incidentals and airport travel was included in the cost of the room. There are so many wonderful incidents I'll list them separately.

1. My wife had a blistered heel. They went out into the street and got her some plasters, hand delivered (no charge). Nice work guys.

2. On the second day we were planning to go to the Atlas mountains. Unprompted during a nice breakfast, one of the attendants came and suggested due to the weather that we may want to consider Essaouira as he'd checked the weather forecast and it was expected to be sunny there (it was). However they lent my wife a raincoat in any case, along with a lovely picnic basket with fresh towels and bottles of water. And an umbrella. Warm fuzzies.

3. Free stuff. We had tea with biscuits, and freshly squeezed orange juice, fruit, and water hand delivered to us wherever we were (on the lovely roof garden, in our rooms, downstairs in the atrium...). Same went for other incidentals -- plasters (as above), a comb, and ironing! My wife decided at the last moment to iron some clothes before a trip out. Oh. No ironing board in the room. Rang front desk -- can you bring one up? No they said, we'll get someone to do it. We were like, we have to go! They said it'll be done in 15 minutes. It was! Someone rushed off, ironed them, and returned them to our room! Amazing! Riad Caravanserai would've charged about £10 for this and only done it the next day.

4. Really nice lunches/dinners. Ok they were very expensive (350 = £25 each) but you just don't care at Kniza because you're so well looked after. Value for money. Service with a smile.

5. 5% discount for cash. I think they all do this, but it was nice. I just would've liked to know about this earlier -- getting lots of Dirham out on the day is quite difficult.

Downsides: no pool or hammam. My wife really missed them, but good news, they're adding one, so look out for it end of 2007. I certainly will be for our anniversary!

Also, the breakfast was ok -- but Caravanserai's had more variety.

Note -- we stayed at Riad Caravan Serai which in comparison, was a complete let down . See my scathing review of that for comparison (note Caravanserai has 18 rooms)

*A riad is simply a hotel with traditional decor. They generally have a lot of character and any trip to Morocco should stay in at least one, at least once just to see the striking contrast from generic international hotels.

  • Liked — Superb decor and service
  • Disliked — No pool, garden or hammam.
  • Tips/Secrets — Get in quick, this place gets booked out months in advance.
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire,England
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 19, 2006

My wife and I spent 4 nights here in October. Staff are very helpful and friendly, rooms are great,location is in Medina but a good 20 minute walk to main square, take a taxi which is cheap.
Breakfast is served on rooftop terrace with good views across old city. Tried dinner in hotel once and this was fairly good but restaurants to try are Dar Moha, Pavilion, Maison Arabe all within a 5 minute walk.
Overall an excelllent and convenient base to explore the cultural chaos that is Marrakech. We shall, I hope, return.

  • Liked — Size of room
  • Stayed October 2006, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wakefield
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 13, 2006

We were supposed to have 3 nights at the Kniza but after a wrong passport (apparantly I can't impersonate my 4 year old son and travel on his passport...... as I found at the check in desk at Gatwick...Doh!!!!) a 500 mile round trip back to yorkshire to get the correct passport, a pile up on the M1 that left us sitting there for an extra 4 hours, engine trouble in Fez at the stop off leading to another 5 hours delay...... Quite possibly the worst journey of our life.

From the friendly pick up to the first mind boggling 200-300 yard walk to the Riad we soon stopped feeling sorry for ourselves (Marrakech brings a whole new meaning to the concept of fresh chicken..) A superb suite with our own downstairs sitting room, after a large gin and tonic and a wonderful meal we gradually realxed.

As far as the service and overall experience I can only echo the comments of other correspondents. The recommendation of the Jad Mahal restaurant was perfect for an atmospheric and entertaining (if expensive) night out but go later on to get the full atmosphere. The guide provided was superb and the whole Souk experience was very rewarding if a little mentally and physically draining. We had no intention of buying a rug but hey, a few mint teas later and the deal was done....

We'd have loved to do the trip to the atlas mountians but due our travel nightmares we didn't have time. We will definately be back to explore some more

When I came to settle up I fully expected to be charged for all 3 nights as I was only able to give 6 hours notice of our delays. However, we were only charged for 2 nights when they were well within their rights to charge for the missed night. I felt this spoke volumes as to the integrity of the staff/management.

  • Liked — The staff
  • Stayed November 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Marrakech
#3 Spa Hotel in Marrakech
#8 Romantic Hotel in Marrakech
#9 Family Hotel in Marrakech
#39 Business Hotel in Marrakech
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Riad Kniza 5*
Number of rooms: 11
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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