My wife and I spent 4 nights here in October. Staff are very helpful and friendly, rooms are great,location is in Medina but a good 20 minute walk to main square, take a taxi which is cheap.
Breakfast is served on rooftop terrace with good views across old city. Tried dinner in hotel once and this was fairly good but restaurants to try are Dar Moha, Pavilion, Maison Arabe all within a 5 minute walk.
Overall an excelllent and convenient base to explore the cultural chaos that is Marrakech. We shall, I hope, return.

We were supposed to have 3 nights at the Kniza but after a wrong passport (apparantly I can't impersonate my 4 year old son and travel on his passport...... as I found at the check in desk at Gatwick...Doh!!!!) a 500 mile round trip back to yorkshire to get the correct passport, a pile up on the M1 that left us sitting there for an extra 4 hours, engine trouble in Fez at the stop off leading to another 5 hours delay...... Quite possibly the worst journey of our life.

From the friendly pick up to the first mind boggling 200-300 yard walk to the Riad we soon stopped feeling sorry for ourselves (Marrakech brings a whole new meaning to the concept of fresh chicken..) A superb suite with our own downstairs sitting room, after a large gin and tonic and a wonderful meal we gradually realxed.

As far as the service and overall experience I can only echo the comments of other correspondents. The recommendation of the Jad Mahal restaurant was perfect for an atmospheric and entertaining (if expensive) night out but go later on to get the full atmosphere. The guide provided was superb and the whole Souk experience was very rewarding if a little mentally and physically draining. We had no intention of buying a rug but hey, a few mint teas later and the deal was done....

We'd have loved to do the trip to the atlas mountians but due our travel nightmares we didn't have time. We will definately be back to explore some more

When I came to settle up I fully expected to be charged for all 3 nights as I was only able to give 6 hours notice of our delays. However, we were only charged for 2 nights when they were well within their rights to charge for the missed night. I felt this spoke volumes as to the integrity of the staff/management.

We have stayed at many beautiful hotels around the world and have to say that Riad Kniza tops our list. The hotel decor and ambiance are fantastic but what makes the Riad Kniza special is Mohammad, Kamal and their staff. Their service is impeccable. We would definitely recommend staying and eating here! We thank everyone at Riad Kniza for a wonderful stay!

When you step across the threshold of the Riad Kniza you enter a world of magical ambience. We've stayed at many fine hotels, are partial to small establishments and are hard pressed to think of a hotel we've enjoyed more. The main reason is the management and the staff. They are so tuned in to their guests needs without being obtrusive. Marrakesh could be a bit overwhelming for even a seasoned traveler. However, by staying at the Riad Kniza everything is made so easy and accessible....dining, sightseeing, excursions, suggestions, you name it! Don't want to forget to mention the food at the Riad. The food was excellent and the roof top dining experience was over the top romantic. Can't wait to return some day.