My wife and I stayed at Riad Kniza for 5 days and had an absolutely wonderful time.
The Riad has been beautifully and tastefully restored to the highest standards and all the rooms (we stayed in 3), are gorgeous. The pool is perfect and very pretty, the roof terrace great, with two separate areas with loads of space to spread out and relax in.
Breakfasts are good, we had a lovely lunch and very good dinner too.
The whole place is immaculately clean and your room gets changed and tided up through the day.
What for us took it above a five star experience is the quality and service of the staff who are, quite simply fantastic!Like most of us who use TripAdvisor, we've done a fair bit of travelling around the world and the staff and service we received at Riad Kniza was the best we have ever experienced. Hicham, Hannan, Walid and Amin were all utterly brilliant! They and the rest of the staff are lovely people - genuine, kind, patient, incredibly and helpful but without ever being over the top - they get the balance spot on! They're also good fun. They really can't go far enough for you; as an example my wife had ripped a skirt and thinking it was past repair was going to throw it out. I asked Hannan where I could get it fixed in the Medina and she said they would do it, not in a day or two....10 minutes later we had it back, fully repaired and as good as new - and they wouldn't take any payment for it. Try doing that at a Hilton or a Marriot!
Mohammed the owner has created something special and all other hotel chains should send their staff here to see how it's done.
We were genuinely sad to leave the Riad and can't wait to come back.
- Official Description (provided by the hotel):
- This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more less
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- Also Known As:
- Riad Kniza Marrakech
- Riad Kniza Hotel Marrakech