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“Beautiful Riad with fantastic staff” 5 of 5 stars
Review of Riad Kniza

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Riad Kniza
5.0 of 5 Hotel   |   34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #8 of 461 hotels in Marrakech
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Beautiful Riad with fantastic staff”
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at Riad Kniza for 5 days and had an absolutely wonderful time.
The Riad has been beautifully and tastefully restored to the highest standards and all the rooms (we stayed in 3), are gorgeous. The pool is perfect and very pretty, the roof terrace great, with two separate areas with loads of space to spread out and relax in.
Breakfasts are good, we had a lovely lunch and very good dinner too.
The whole place is immaculately clean and your room gets changed and tided up through the day.
What for us took it above a five star experience is the quality and service of the staff who are, quite simply fantastic!Like most of us who use TripAdvisor, we've done a fair bit of travelling around the world and the staff and service we received at Riad Kniza was the best we have ever experienced. Hicham, Hannan, Walid and Amin were all utterly brilliant! They and the rest of the staff are lovely people - genuine, kind, patient, incredibly and helpful but without ever being over the top - they get the balance spot on! They're also good fun. They really can't go far enough for you; as an example my wife had ripped a skirt and thinking it was past repair was going to throw it out. I asked Hannan where I could get it fixed in the Medina and she said they would do it, not in a day or two....10 minutes later we had it back, fully repaired and as good as new - and they wouldn't take any payment for it. Try doing that at a Hilton or a Marriot!
Mohammed the owner has created something special and all other hotel chains should send their staff here to see how it's done.
We were genuinely sad to leave the Riad and can't wait to come back.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I are so glad we decided to stay at Riad Kniza during our time in Marrakech. The riad itself is stunning and spotless, with mosaic tile work, carved plaster, a beautiful pool, and a terrace with great views of the medina. However, the people who work at Riad Kniza are the best part. From the moment we were picked up at the airport, the staff did everything to be helpful and make our stay comfortable and memorable. They booked a great guide for us, they picked up our train tickets for the next leg of our trip, they organized a day trip out of Marrakech for us, they made restaurant reservations...everything that might be difficult or time consuming for a visitor to do independently, they took care of without us even having to ask. It saved us so much time and allowed us to spend more of our visit enjoying the city rather than worrying about logistics.

The food at Riad Kniza is delicious and you can eat at whatever time you prefer, either on the terrace, near the courtyard, or in your room.

The location is also great. Inside the medina, it is close to the souqs and about a 15 minute walk to Jemaa el Fna. But it is in a more calm and quiet area, and I felt it was a great balance.

I highly recommend Riad Kniza to anyone staying in Marrakech. Thank you, Walid, Kamal and Hicham for making out stay so wonderful.

Room Tip: We stayed in the Marjana room (#10) and it was great.
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Book this Riad! Arriving in hot August we received a lovely warm welcome. The rooms are STUNNING, as is the whole Riad- beautiful and palatial.

There are four courtyards with sitting rooms so the Riad feels quiet and private. A gorgeous pool just big enough for a bit of a swim around and cool off, stunning roof. Venturing out into the medina in 40 degree heat was a tiring and eventually we realized we could happily spend a day or two in the Riad. Staff are incredible- a level of service you don't see in 5* top London hotels.

In fact, this is like no other hotel I've ever seen or stayed in (including The Mayfair). Food is great- we had one of the best meals either of us has ever eaten here. Just fabulous, you will not be disappointed.

Room Tip: We had room 4. Very little wifi in this room, you need to sit in a courtyard to get proper signal- b...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in Riad Kniza for three nights and it was wonderful. The Riad is located in the Medina, making it easy to walk to the most interesting parts of Marrakech. The staff is warm, welcoming, and accommodating of any need. The rooms are beautiful and the food is not to be missed. We stayed there after a week-long tour of Morocco, and Riad Kniza was a true resting place that we will remember fondly. My wife could not stop expressing that she found it to be the nicest hotel she has ever stayed in, and our 11-year-old son loved the pool. Dinner downstairs was both good food and presented with a flare. Breakfast on the roof was also a treat. Updated bathrooms were very much appreciated, as we had trouble finding a working shower elsewhere. It doesn't get any better.

Room Tip: All of the rooms have a sense of privacy and peace.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a fantastic 3 night stay at the Riad Kniza. We were upgraded to the Royal Suite upon checkin, which was amazing. The riad is beautifully decorated and all the staff were very friendly and helpful. We had dinner at the riad on 2 separate nights, both were delicious.
Would recommend this place if heading to Marrakech

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here 2 nights on our trip to Marrakech and it felt like we were staying with family. A super friendly pick up by staff, no menus in the restaurant... simply tell them what you like and they serve it and it was delicious!!. I would highly recommend Kniza.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plano, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Walking down a small alley, who would guess a palace would be just inside a big wooden door? Well, be prepared, because this riad is a gem! The vintage Moroccan decor is superb as is the service and the staff. The rooms are incredible, incorporatng the past with contemporary amenities. Our rooms included an incredible sitting area, bedroom, and huge bath. The nights were very quiet, and temperatures were comfortable (you are able to control your own thermostat). We enjoyed our meals at the riad; the food was plentiful & great and we were treated to music by local muscians. Seriously, this is a very nice place- who would not be impressed by rose petals scattered across crisp bed linens? If you get a chance to have breakfast on the roof, do so! It is beautiful up there! Also, the swimming pool looked divine! Do note that if you are a party who wishes to have rooms near each other, check ahead. We were a good ways apart from each other and might have wished to be closer. Otherwise, you will not go wrong to stay at this lovely place!

Room Tip: Lots of stairs! Check ahead if you have concerns about mobility!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Marrakech
#6 Romantic Hotel in Marrakech
#8 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Riad Kniza 5*
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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