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“"Dreams do come true at the Riad Kniza"” 5 of 5 stars
Review of Riad Kniza

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Riad Kniza
5.0 of 5 Hotel   |   34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #9 of 461 hotels in Marrakech
Naples, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“"Dreams do come true at the Riad Kniza"”
5 of 5 stars Reviewed October 3, 2013

Some years ago while researching Marrakech and looking at different styles of accommodation I became intrigued about “Riads”. My only knowledge of accommodation back then was hotels, bed and breakfast cottages, motels and camping grounds so I started to find out as much info as I could about this traditional Moroccan house or palace with an interior garden or courtyard. That is when I came across the Riad Kniza.

From that moment all those years ago I decided that one day I would visit Marrakech and stay at the Riad Kniza for my 50th birthday. Well that dream turned into a reality recently and I have just returned home from the most amazing time staying there and I am proud to say that we are part of the 98%+ people that find this “gem” excellent and you should believe the wonderful reviews about this very special place.

Chawki and Hanane who both spoke perfect English handled my initial enquiries by phone /email and were always very prompt in coming back to me on a number of questions prior to our arrival. At the time we booked it turned out that the only room left of the 11 on the property was the Royal Suite Bahia…I decided to book the great 4-night package which was on offer that also included airport transfers.

At the airport we were met by Rachid who was not only prompt and courteous, but had an impeccably clean van and offered us bottles water for our journey. He was also happy to fill us in on some history as well as cultural information on our way to the old city where we were staying, approximately 15mins away.

Once there we were met by one of the Riad ‘s staff and escorted from the Medina gate on a short walk through the cobble stoned market ( full of merchants selling anything and everything) to a small walled alley and a very imposing door. Behind that door lies Riad Kniza, an oasis of beauty that is a sanctuary and a perfect retreat from the heat, noise, hustle and bustle of the market atmosphere, sightseeing and the sometimes strong odours of the old city
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Upon check in we knew we were in for a special time when we were treated to mint tea and delicious pastries in one of the air conditioned salons while the staff organised our paperwork. Kamal, the owners son, joined us to go over the details of our stay and any special requests that we might of had. He also suggested our walking tour be taken the following morning (part of our package) so that we would feel more comfortable getting around in the old city. His advice was spot on.
Riad Kniza is situated in a great location within the old city and it was very easy to navigate our way around after we enjoyed our guided tour with Moustaffa. The Medina is full of alleys so this handy location allows you to make use of a main thoroughfare that is close to the Riad. This gives you the option when exploring to walk the short distance to the fork in the lane …..left to the Souks or go straight on to the Djemaa el Fna, both about a 15 minute stroll away. Getting a taxi is also quite easy outside the Medina gate.

During our stay we were very fortunate to run into Mohamed, the owner and his son Kamal on numerous occasions. Both always had the time to chat, have a laugh, give some advice and share some history about their beautiful Riad, which has been in their family for over 200 years. We found being surrounded by such Moroccan authenticity with both the hosts and the Riad an amazing experience especially when appreciating the fine antiques that have been collected over time. Their company was most entertaining and we were very humbled when they welcomed us to enjoy their Riad as if it were our own home.

That was very easy to do with the beautifully air-conditioned suites that include modern amenities and free wifi, rooftop garden, (you can take breakfast, lunch or dinner in one of the cabanas or enjoy relaxing on the sunbeds) gorgeous indoor swimming pool and intimate sitting rooms where one can get easily get lost reading, in the tranquillity of the Riad. We even enjoyed a relaxing massage from Saida.

Our Royal Suite Bahia was located on the first level and we were certainly not disappointed….it was absolutely beautiful, spacious, luxurious and so tastefully decorated in a traditional Moroccan style. Upon arrival it was adorned in rose petals which was such a nice touch. I did get to look at some of the other rooms during my stay and they too were equally stunning

The staff are very special and we can’t speak highly enough of them. From the welcoming smile, to the outstanding service and the genuine care for their guests…it really is exceptional! My husband had a bad headache and needed to know where the pharmacy was one evening to go and get some paracetamol. When he explained to staff what he wanted to do, they insisted he return to the room to rest and they would go and get it. Within 15 minutes they had returned with the paracetamol and refused to take payment for it. Their only concern was that he got better.

Other gestures were the surprise birthday cake that arrived to our room after we had retired from our beautiful dinner in the Riad. Not only was it delicious but it was a touching way to end a very special day. The yummy pastries, complimentary water/sodas / fruit that would greet us in the suite on our return from exploring Marrakech and the beautiful room that the staff allowed us use of on our day of departure because of our late plane flight.. We could go on and you should believe the other gestures that past guests have made reference to because the staff at Riad Kniza are that thoughtful ….we have never experienced service quite like it and we have stayed in many hotels around the world.

We did eat in the Riad. Once we enjoyed lunch of Chicken Tagine, traditional salads and bread which I had cooked with chef Amina as part of my cooking lesson. One of the other guests highly recommended it and I am so glad I had the opportunity to take the lesson while I was there. The experience was great from beginning to end….. even shopping with Amina for the fresh ingredients in the souk. On the other occasion we enjoyed a traditional style Moroccan dinner which was delicious. Those meals were over and above the daily breakfasts and the optional room service that we often ordered. There is no room service menu but the staff are only too happy to accommodate whatever you desire so we ordered chicken sandwiches or kebabs from time to time.
On a final note, Riad Kniza made my Marrakech experience and 50th birthday a dream come true. From booking transportation, tours and restaurants to respecting our privacy but always being there when we needed them, the impeccable service and kindness….. as well as the other things that I have mentioned in this report

You could not go past this very special place to stay on your visit to Marrakech and that is the reason I have taken the time to share our experience. Our family, including our 16 year old son will certainly head back to Riad Kniza when the earliest opportunity arises for us to return to Marrakech.

Thank you so much to everyone for such a memorable stay.
John, Carla & Andrew P
Australia & Usa

Room Tip: Look for the internet specials and deal direct with the Riad. After speaking to some of the other gu...
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 30, 2013

On entering the Riad Kniaza you are greeted by a peaceful haven from the Hustle and bussle of Marrakech. The staff were exceptional, kind and efficient. nothing was too much trouble. The rooms was beautifully furnished and relaxing. We had a meal on arrival and this was delicious. We were able to have breakfast in either the dining rooms, the roof terrace or your bedroom. We also used the Hammam which was fabulous. This has to be one of the best hotels I have ever hadthe pleasure to stay in. Thank you to the staff.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 25, 2013

Riad Kniza was remodeled extremely well.The service was excellent,the rooms are very comfortable, beautifully decorated. The food is excellent with a wonderful atmosphere to enjoy. They provided us with a van to take us to the airport with no charge.Very nice place to stay in the medina of Marrakech.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 24, 2013

A wonderful welcome with mint tea and almond cakes was the start of a memorable stay in this beautiful riad. The petals around the little courtyard with the fountain were part of the loveliness of the setting. After the glare and chaos of the medina our room was cool, dark and clean with sumptuous red hangings and covers. Dinner in the restaurant was our best meal in Marrakech with the tastiest of tagines made of meatballs in tomato sauce and eggs on top. Also the staff and guides they got to take us on tours were so helpful and friendly and informative.

Room Tip: Room 3 is great.
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 22, 2013

The rooms are divine, the food sublime (dinner is a must), pre dinner drinks roof top perfect, Saeada, the in-house masseur, fantastic (& do have a hamam as well as a massage - you will not be disappointed).

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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uk
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

My husband and I had an absolutely fantastic time in this riad and it is one of the reasons I would return to Marrakesh. The service was exceptional - to highlight the lengths staff go to make you feel comfortable - on requesting a later check out, we were told that it was not only possible, but that the riad would happily upgrade us to a suite. We ended up checking out at 5pm (nearly half a day extra) and staying in a better room for no extra cost. But aside from this, what I loved about the riad were all the attentions to detail to make guests feel completely at ease. Everything from the welcome tea on arrival to the tasteful decoration and touches in the room to the overall efforts to make you feel like the riadis entirely your own - Highly recommend!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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dumfries
1 review
5 of 5 stars Reviewed September 20, 2013

A fabulous riad, beautiful courtyards where you can smell the rose petals in the little fountains. We had a fantastic bedroom, think it was called Qamar, and the bathroom was fab. The staff are absolutely great, cannot do enough for you. The roof terrace for breakfast is a must, you may even get a little guest of the feathered kind joining you. It is easy to understand why so many celebrities have chosen to stay here, perhaps you should follow in their footsteps.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Riad Kniza

Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Marrakech
#6 Romantic Hotel in Marrakech
#7 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Riad Kniza 5*
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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