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“An oasis of calm within the Medina...” 5 of 5 stars
Review of Riad Kniza

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Riad Kniza
5.0 of 5 Hotel   |   34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco   |  
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Ranked #8 of 461 hotels in Marrakech
Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“An oasis of calm within the Medina...”
5 of 5 stars Reviewed October 1, 2012

Behind a big wooden door is a lovely oasis of calm - that is Riad Kniza!

The service here is impeccable - from the time you book your room, all the questions you may have of them in advance of your trip, your arrival through to your departure. I would really recommend this place. The staff are wonderful.

I haven't written a long review because I think there are so many excellent reviews on here, it is really not necessary to elaborate more.

Of course there will be more modern Riads and Hotels in Marrakech, but if you want to feel you are in Morocco (which we did - i.e. hotel owned by a Moroccan family and designed inside to feel like you are part of living history), but be confident of cleanliness and service, then this is the place for you. If you like bland and corporate, maybe its not for you... but then I would question what the heck you are doing travelling abroad anyway!

There was one review on here that I must respond to - just before we set off on 12th September I noticed there was a recent review from someone talking about the local market outside of the hotel - they described narrow streets and feeling like they were constantly within an inch of their life with the many passing mopeds. Firstly, this is an old, ancient, historical city - so, yes, streets are narrow, but you don't get highways and dual carriageways in such cities, so goodness knows what they were expecting. Secondly, yes a lot of people do use mopeds and there is a lot of traffic but provided you walk at the side of the road and don't make erratic movements I can't see a reason why you should feel unsafe.

We stayed in the hotel at the same time as the review below (the doggy in goggles pic!) and this lady has travelled A LOT (and was great fun by the way) so if she thinks it good then I think you should have every confidenc in staying in this place!

Room Tip: We stayed in the Kenzo Suite on the first floor. I think there were four suites clustered around a m...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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Sydney, Australia
Top Contributor
50 reviews 50 reviews
44 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 30, 2012 via mobile

Riad Kniza is located just inside the Medina which is a wonderful location. Once you open the door this whole world of graciousness opens up to you. My room was massive (no 3) a full sitting area with an open fire place then a wonderful king size bed. When I walked in the room was strewn with rose petals, even in the toilet bowl! The service is stunning breakfast is served wherever you want it, your room, the rooftop or any of the sitting rooms. The food is excellent and plentiful. The pool feels almost like a Roman bath. The owner comes around and insists that this is your house as well during your stay and if you should require anything just ask. I would certainly go back here.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 29, 2012

This is my first review on Trip Advisor and this was our first trip to Morocco and as our honeymoon we wanted something special... Riad Kniza didn't disappoint.

First of all we loved Marrakech. It was a culture shock at first and with the mixture of sights, sounds and smells, it's an assault on the senses but you can't help but get swept along by it's charm and the friendliness of it's people.

Down an anonymous side street on the edge of the medina, Riad Kniza in total contrast is an oasis of calm. From the moment we first entered to the moment we left we felt like nothing was too much trouble for every one of the polite and friendly staff. They all speak English very well and were very patient when I insisted on practising my not so good French!

Meals could be taken pretty much when and where we wanted and the food was delicious. The riad doesn't have a restaurant as such so evening meals have to be ordered in advance and, although a tad pricey compared to eating in the square, the food is superb... you have to try the lamb tagine cooked with figs, apricots and almonds.

The building itself is just stunning and each room is unique. The quiet courtyards, cool rooms and relaxing roof terraces have all been refurbished beautifully in traditional Moroccan style and are adorned with an impressive collection of antiques. The icing on the cake is that everywhere is kept spotlessly clean.

We had a package which included transfers, a couple of excursions, dinner for 2 with wine, free soft drinks and a complimentary massage along with the usual breakfast and I'd highly recommend it, it's great value. On the subject of excursions, the guide was great, very informative and helpful but I'd avoid buying anything on the guided tour of the souks as it was a bit overpriced and the spices we bought didn't seem to be the same thing that they demonstrated to us in the shop!

Thanks to everyone at Riad Kniza for making our stay so perfect... If you are planning a trip to Marrakech look no further.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 26, 2012

I just opened an account so I could write about my experience here. Riad Kniza is an amazing place, completely magical. You would never expect this quiet oasis to be nestled in this derb with all the busyness right outside and around the corner. Hicham and Amina were wonderful from the moment we began emailing about a month before my trip right up until the second we left. Always sweet and ever accommodating, they made our short stay in Marrakech fulfilling and enjoyable. Since my boyfriend and I were only staying in Marrakech two nights (our first and last night in Morocco), they set up a half day tour of the city when we arrived with a wonderful guide, Moustafa.

Moustafa was amazing; he was incredibly informative and genuinely cared that we learned about the culture and history of Morocco and Marrakech. He also took us through the souks, which would have been intimidating that first day without him. After we told him the sites we were interested in seeing, Moustafa explained exactly what we'd go over that day and how to pick up our tour by ourselves on the last day when we were back in Marrakech. That last day was a breeze (besides the heat), and we felt very comfortable when we revisited the souks as well (and was even able to find certain places we wanted to go back to without any problems).

We had a quick lunch the day we arrived at the Riad by the pool (before our tour); it was cooked fresh and was DELICIOUS (skewers). Breakfast in the morning (on the terrace!) was also very good and our waiter for both meals (I didn't get his name) was very sweet and professional.

The rooms were AMAZING! The first night we stayed in a "Deluxe Double Room" and it was delightful. Everything in the Riad is adorned with these gorgeous antiques and this room was no exception with its lamps and mosaic dresser (with matching mirror!) and canopy bed all decorated with rose petals (even in the toilet bowl!). The last night we stayed in the "Royal Bahia Suite." We learned Bahia means beautiful and beautiful is an understatement. We did not see how the Deluxe Double could be trumped (except maybe in space) but my goodness this was an exquisite, splendid suite!

Again, none of this would've mattered if it weren't for their lovely staff. Thank you so much for making our first trip to Morocco so special.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 24, 2012

Staying at Riad Kniza was everything we'd hoped a Riad experience would be.
We appreciated the authentic Moroccan decor and particularly enjoyed the serenity of the rooftop terrace.
The service was exceptional.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2012

My husband, son and I stayed at Riad Kniza for 6 nights this last July. We have lived in and traveled to many places, and there are few hotels where hospitality reaches these heights. The staff, front desk personnel and tour guides were all extremely polite, well-informed, patient and considerate. No matter how many times we asked for assistance, had a special request, needed a tour book or laptop loan or simply wanted yet another tray of their excellent mint tea with pastries, their response was always friendly and efficient. My husband and I would many times wake up early to take a stroll or shop in the Medina, leaving our teenage son sleeping-in until late in the morning. No matter at what time he awoke, the Kniza staff would invariably make his breakfast available to him and take it to his room without even mentioning the fact that breakfast service was long over. Their hospitality in fact went beyond our stay in Marrakesh. A few days ago (almost 2 months after we visited them), I asked for their help to obtain tracking information I was having trouble getting from a carpet supplier that was to have sent my purchase to the US. Kamal, the hotel Director, was kind enough to contact the supplier for me and, undoubtedly thanks to his intervention, I finally got my purchase sent and tracking number provided. You do not find this level of assistance anywhere I know.
Physically staying at Kniza was also a fantastic experience. The rooms are beautifully decorated and comfortable. The whole feeling inside the Riad is of elegant tranquility and simple beauty. Its location is excellent and easily connected to transportation services and main attractions. We hope to again visit this wonderful place.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Man
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 15, 2012

What a fantastic experience in Marrakech! The Riad was a perfect oasis in the busy life of the Medina. We wondered where on earth we were going when our driver dropped us off at the gate of the medina, but after a couple of minutes of tagines and donkeys and grapes and prickly pears and raw meat and live chickens and fast scooters ......................!!!!!! , we were taken into a beautiful, calm, serene home, where everything you could wish for was given to you.

The breakfast was wonderful and the Moroccan dinner was just excellent.

If you want to stay in Marrakech, i would highly recommend this riad, especially the four-night package. Just perfect!

Room Tip: We had the lowest price room on the ground floor which was just excellent!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Kniza

Address: 34 Derb l'Hotel | Bab Doukkala, Marrakech 40000, Morocco
Phone Number:
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotel in Marrakech
#6 Romantic Hotel in Marrakech
#8 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Riad Kniza 5*
Official Description (provided by the hotel):
This perfectly located 18th-century riad has been in the Bouskri family for almost 200 years and offers the complete package of traditional architecture, authentic furnishings, exquisite cuisine and, above all, overwhelmingly hospitable service. The owner, Mohamed Bouskri, having been a guide for the rich and famous for 34 years (Brad Pitt, Nicole Kidman, former US presidents and others) is a mine of information and is always glad to share his knowledge and passion of Marrakech. ... more   less 
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Also Known As:
Riad Kniza Marrakech
Riad Kniza Hotel Marrakech

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