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“absolute heaven” 5 of 5 stars
Review of Riad Farnatchi

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Riad Farnatchi
5.0 of 5 Hotel   |   2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #32 of 480 Hotels in Marrakech
Folkestone
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“absolute heaven”
5 of 5 stars Reviewed November 1, 2010

If you go to Marrakech - stay here, it really cannot be faulted. The Riad is simply beautiful, the rooms stunning and the location great. If only we could have stayed longer..... A special thanks to the wonderful Khalil - we have yet to meet a more charming, welcoming and helpful manager. All the staff were so nice and made our stay extra special. Will certainly recommend this hotel to our friends and hope to return.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    285
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 29, 2010

I've never been in Marrakech but that will soon change.
Because I really felt in love. What a city and what a culture. It's a very busy city but also fun. I never thought that my country could grow so fast and cities could be so beautiful.
Even the hotels are a luxury. I will definitely go back again.

Stayed July 2010, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 27, 2010

This is the most amazing place I have ever stayed in my life. Everything about Farnatchi is first rate, from the rooms, to the service, to every detail that you can imagine. We were here on honeymoon and I would highly recommend it to anyone looking for a very special place to retreat to after all the fun and madness of Marrakech and the souks. We had spent 4 days in the desert, prior to arriving here, and walking into the doors of Farnatchi was like entering heaven. It is beautiful, classy, sleek, peaceful, spacious, luxurious - all in all a real treat.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
214 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 327 helpful votes
5 of 5 stars Reviewed October 23, 2010

Have just spent 5 nights at the Riad Farnatchi. This is a sophisticated, luxurious and superbly run establishment. It is also very, very expensive. My thoughts...

The location is in the north of the Medina. This is less touristy, more residential, so all life is going on around you (quite biblical!). The north entrance to the souk is but a few minutes walk away and there are several important historical buildings close by. You have to always walk through the souk to get the the Jemaa el Fna and the new town areas unless you get a taxi which has to skirt the Medina walls. I would not recommend doing the walk at night - its a little intimidating. The riad is not terribly quiet - private space for locals is their roof tops so you can nearly always hear kids playing and people chattering. At 5am the call to pray starts too! Ear plugs are available though!

Our split level suit was luxurious and large - the bed area had an enclosed very private courtyard with seating and an olive tree (prettily lit at night). The canopied bed was massive (king size +), very comfortable and with good quality linens and there was a fitted sofa strewn with colouful cushions. Lighting was a bit harsh though and dimmers or lamps would have made for a more cozy effect. The curtains never drew properly either which got annoying!

The marble bathroom was semi open plan and split into three zones (only the wc had a door to close it off from the rest of the suite). It had custom made pieces and Philippe Stark designed fittings. There were beautiful Moroccan artisan light fittings and mirrors. There were more than enough thick towels (replaced every day) and we had towelling robes too plus complimentary leather Moroccan slippers and jellabah gowns. The slippers were too uncomfotable to wear though and the jellabahs too small - but a nice souvenier! There were four different type types of Molton Brown shower gel in the huge shower plus their shampoo and conditioner. The lighting could have been better though and a magnifying mirror for shaving and make-up would have been very useful.

The living area was a strange mix of Moroccan and art deco furniture - all custom made. There were beautiful rugs on the floor and artwork on the walls. The living area opened onto a shady balcony with table and chairs that over looked the courtyard that contained the marble plunge pool. There was an open fire too in the living area. The suite had two flatscreen TVs, two DVD players, two CD players and an iPod docking station. The suite was also WiFi enabled and laptops were available for loan (as were DVDs and CDs, deposits required however). A mini fridge (stocked or empty) would have been a better inclusion than most of the other tech equipment I think. And like the sleeping area, the lighting was too harsh (beautiful fittings) and lamps and/or dimmers would have been better. We also had a small library with lots of reading matter.

Breakfast was very disappointing I have to say. Lovely as it was to be able to set your own breakfast time and have it anywhere in the riad you wished - it was limited and monotonous considering the cost per night of staying here. However, everyday there was a selection of fresh fruit put in the suite along with Moroccan pastries. In the early evening, if you were in your suite, quite delicious canapes were delivered too. There was always mineral water in the room to drink and in the bathroom and complimentary tea, coffee and soft drinks were available all day within the riad. There was a small elegant restaurant in the riad but we never used it and only saw one couple go in during our stay.

The public areas were even nicer than the suite and were straight out of some top architectural or interior design magazine! Just beautiful!

The staff were excellent, Kahlid and Saida especially were fantastic. Nothing but nothing was too much trouble for them. They were discreet yet always on hand and helped us no end with arrangements and advice, taxis were called promptly (and needed to get to restaurants and further flung sites like the Majorelle Gardens) and they arranged for us to have the same driver as often as possible which was great. He managed to get the taxi right to the riad alley for our return journeys which was a magnifient feat as the deeper we drove into the Medina the narrower the alleys got! . Housekeeping was perfect. We never met the manager Lynn Perez (who is mentioned in every guide book when describing this riad) although we saw her a couple of times and heard her frequently. We did however meet the owner, Jonathan Wicks who was a most charming man and helped us plan a superb day trip to have lunch at Richard Branson's spa retreat (Kasbar Tamadot) near Imlill in the Atlas foothills with a short exploration of Imlill after. We were thrilled to find that unbeknown to us the lunch tab was picked up by the riad - a superb gesture.

We had a most marvellous stay and would recommend without hesitation despite our few criticisms we feel justified in mentioning as we did pay close to £2000 for 5 nights so expectations were very, very high.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 12, 2010

I stayed at Farnatchi with my daughter and her friends. It was a thoroughly enjoyable experience from the moment we arrived until we left four days later. Lyn and her team could not have been more attentive, efficient or helpful. Our splendid breakfasts were served up on the roof which gave us an opportunity to reflect on the previous days' outings and decide what we would do with our day. We were given some great restaurant recommendations by the staff and I was thrilled to be able to attend a very good cooking school. Thank you to the whole team at Farnatchi for making our time in Marrakech so memorable.
Suey

  • Stayed September 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2010

My wife and I stayed here for four nights and found the experience fantastic. It felt like we were the only guests although we now and again saw others, when you leave the tranquility of the hotel it was like going back in time with donkeys and carts and normal medina life happening around you. The staff were friendly and attentive, the food on the night we ate was great and the room was impressive. We have stayed at La Mamoumia previously and would without a doubt choose Riad Farnatchi above it.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
76 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
5 of 5 stars Reviewed April 19, 2010

What a decadence this place is. Tucked away in the labyrinth-like maze that is Marrakech, it's surprisingly peaceful. We rarely saw other guests, though the place was quite booked. Loved the ambience, design, location. If you can afford it (and we really shouldn't have), don't even hesitate. We didn't see other places other than the silly-faux Richard Branson place on our way to hike for a few days in the Atlas Mountains (talk about your contrasts) but it takes a lot to dazzle us these days in terms of standing out and this Riad did it.

Stayed May 2009, traveled as a couple
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Additional Information about Riad Farnatchi

Address: 2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 Luxury Hotel in Marrakech
#33 Romantic Hotel in Marrakech
#49 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Riad Farnatchi 5*
Number of rooms: 9
Official Description (provided by the hotel):
Riad Farnatchi has been written up as "The City's Most Luxurious Riad" - Food and Travel Magazine 2013, "The Ultimate Hideaway" - Harpers Bazaar January 2012 and "Best Luxury Riad" - Conde Nast Traveller 2011. Riad Farnatchi been created out of five small Riads in the heart of the oldest part of Marrakech, some of our walls go back over 400 years. Riad Farnatchi with just nine suites has the feel of a beautiful, highly individual, private house, but the facilities and service of a world class 5 star "boutique" hotel. ... more   less 
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Also Known As:
Riad Farnatchi Marrakech
Riad Farnatchi Hotel Marrakech

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