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“WOW” 5 of 5 stars
Review of Riad Farnatchi

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Riad Farnatchi
5.0 of 5 Hotel   |   2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #27 of 464 Hotels in Marrakech
Zurich, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“WOW”
5 of 5 stars Reviewed October 27, 2010

This is the most amazing place I have ever stayed in my life. Everything about Farnatchi is first rate, from the rooms, to the service, to every detail that you can imagine. We were here on honeymoon and I would highly recommend it to anyone looking for a very special place to retreat to after all the fun and madness of Marrakech and the souks. We had spent 4 days in the desert, prior to arriving here, and walking into the doors of Farnatchi was like entering heaven. It is beautiful, classy, sleek, peaceful, spacious, luxurious - all in all a real treat.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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283 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, England
Top Contributor
202 reviews 202 reviews
101 hotel reviews
Reviews in 109 cities Reviews in 109 cities
327 helpful votes 327 helpful votes
5 of 5 stars Reviewed October 23, 2010

Have just spent 5 nights at the Riad Farnatchi. This is a sophisticated, luxurious and superbly run establishment. It is also very, very expensive. My thoughts...

The location is in the north of the Medina. This is less touristy, more residential, so all life is going on around you (quite biblical!). The north entrance to the souk is but a few minutes walk away and there are several important historical buildings close by. You have to always walk through the souk to get the the Jemaa el Fna and the new town areas unless you get a taxi which has to skirt the Medina walls. I would not recommend doing the walk at night - its a little intimidating. The riad is not terribly quiet - private space for locals is their roof tops so you can nearly always hear kids playing and people chattering. At 5am the call to pray starts too! Ear plugs are available though!

Our split level suit was luxurious and large - the bed area had an enclosed very private courtyard with seating and an olive tree (prettily lit at night). The canopied bed was massive (king size +), very comfortable and with good quality linens and there was a fitted sofa strewn with colouful cushions. Lighting was a bit harsh though and dimmers or lamps would have made for a more cozy effect. The curtains never drew properly either which got annoying!

The marble bathroom was semi open plan and split into three zones (only the wc had a door to close it off from the rest of the suite). It had custom made pieces and Philippe Stark designed fittings. There were beautiful Moroccan artisan light fittings and mirrors. There were more than enough thick towels (replaced every day) and we had towelling robes too plus complimentary leather Moroccan slippers and jellabah gowns. The slippers were too uncomfotable to wear though and the jellabahs too small - but a nice souvenier! There were four different type types of Molton Brown shower gel in the huge shower plus their shampoo and conditioner. The lighting could have been better though and a magnifying mirror for shaving and make-up would have been very useful.

The living area was a strange mix of Moroccan and art deco furniture - all custom made. There were beautiful rugs on the floor and artwork on the walls. The living area opened onto a shady balcony with table and chairs that over looked the courtyard that contained the marble plunge pool. There was an open fire too in the living area. The suite had two flatscreen TVs, two DVD players, two CD players and an iPod docking station. The suite was also WiFi enabled and laptops were available for loan (as were DVDs and CDs, deposits required however). A mini fridge (stocked or empty) would have been a better inclusion than most of the other tech equipment I think. And like the sleeping area, the lighting was too harsh (beautiful fittings) and lamps and/or dimmers would have been better. We also had a small library with lots of reading matter.

Breakfast was very disappointing I have to say. Lovely as it was to be able to set your own breakfast time and have it anywhere in the riad you wished - it was limited and monotonous considering the cost per night of staying here. However, everyday there was a selection of fresh fruit put in the suite along with Moroccan pastries. In the early evening, if you were in your suite, quite delicious canapes were delivered too. There was always mineral water in the room to drink and in the bathroom and complimentary tea, coffee and soft drinks were available all day within the riad. There was a small elegant restaurant in the riad but we never used it and only saw one couple go in during our stay.

The public areas were even nicer than the suite and were straight out of some top architectural or interior design magazine! Just beautiful!

The staff were excellent, Kahlid and Saida especially were fantastic. Nothing but nothing was too much trouble for them. They were discreet yet always on hand and helped us no end with arrangements and advice, taxis were called promptly (and needed to get to restaurants and further flung sites like the Majorelle Gardens) and they arranged for us to have the same driver as often as possible which was great. He managed to get the taxi right to the riad alley for our return journeys which was a magnifient feat as the deeper we drove into the Medina the narrower the alleys got! . Housekeeping was perfect. We never met the manager Lynn Perez (who is mentioned in every guide book when describing this riad) although we saw her a couple of times and heard her frequently. We did however meet the owner, Jonathan Wicks who was a most charming man and helped us plan a superb day trip to have lunch at Richard Branson's spa retreat (Kasbar Tamadot) near Imlill in the Atlas foothills with a short exploration of Imlill after. We were thrilled to find that unbeknown to us the lunch tab was picked up by the riad - a superb gesture.

We had a most marvellous stay and would recommend without hesitation despite our few criticisms we feel justified in mentioning as we did pay close to £2000 for 5 nights so expectations were very, very high.

  • Stayed October 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 12, 2010

I stayed at Farnatchi with my daughter and her friends. It was a thoroughly enjoyable experience from the moment we arrived until we left four days later. Lyn and her team could not have been more attentive, efficient or helpful. Our splendid breakfasts were served up on the roof which gave us an opportunity to reflect on the previous days' outings and decide what we would do with our day. We were given some great restaurant recommendations by the staff and I was thrilled to be able to attend a very good cooking school. Thank you to the whole team at Farnatchi for making our time in Marrakech so memorable.
Suey

  • Stayed September 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2010

My wife and I stayed here for four nights and found the experience fantastic. It felt like we were the only guests although we now and again saw others, when you leave the tranquility of the hotel it was like going back in time with donkeys and carts and normal medina life happening around you. The staff were friendly and attentive, the food on the night we ate was great and the room was impressive. We have stayed at La Mamoumia previously and would without a doubt choose Riad Farnatchi above it.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
66 reviews 66 reviews
47 hotel reviews
Reviews in 45 cities Reviews in 45 cities
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed April 19, 2010

What a decadence this place is. Tucked away in the labyrinth-like maze that is Marrakech, it's surprisingly peaceful. We rarely saw other guests, though the place was quite booked. Loved the ambience, design, location. If you can afford it (and we really shouldn't have), don't even hesitate. We didn't see other places other than the silly-faux Richard Branson place on our way to hike for a few days in the Atlas Mountains (talk about your contrasts) but it takes a lot to dazzle us these days in terms of standing out and this Riad did it.

Stayed May 2009, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 5, 2010

I can't compare any other Riads in Marrakech with Farnatchi as I haven't stayed in any, and I don't think that that is likely to change as I would certainly stay here on any return visit.

The staff are wonderfully friendly and helpful. They are unobtrusive but not afraid to suggest something that you might have missed (eg booking a table for dinner somewhere).

The rooms are all suites and individually furnished so that they exude character but retain a really homely feel. That is not to say that they are not luxurious, they are but it is more the luxury you would imagine if staying at a home of a fabulously wealthy friend.

The roof terrace is pleasant although perhaps the only part of the riad that could do with a bit of a shake-up. Everywhere else is beautifully designed without a hint of trashy gaudiness.

Breakfasts are as fresh as can be, although a bit repetitive. Evening meals are available and the local food is really good - and everything you eat explained to you (though I did not find "this is what we give to women after childbirth" a particular palate-teasing introduction).

The location was perfect in our view - set in the old town's alleyways; a hop from Le Foundouk, 1 min from the museum and 2/3 min from the entry to the souks (although there is no shortage of shops en route).

It is expensive and I have no way of knowing if you can get the same for less. All I can say is that if you do decide to pay for it you won't have an unhappy time.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2010

The Riad is located just away from the hustle and bustle of the souks but it is so easy to get anywhere from it on foot. It is also right near the historic school so you always have a landmark to return to that everyone knows which helps in navigating the Medina.
We had an incredible suite with an outdoor courtyard and plenty of room. The beds were wonderful and everyone gets a compientary cream colored caftan and tasseled babouches, which are open backed moroccan slippers, just putting them on transports you!
The staff is wonderful and helpful at all levels from escorting us to a nearby restaurant to helping us arrange an unforgettable birthday for our 15 year old daughter!

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riad Farnatchi

Address: 2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Luxury Hotel in Marrakech
#43 Romantic Hotel in Marrakech
#50 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Riad Farnatchi 5*
Number of rooms: 9
Official Description (provided by the hotel):
Riad Farnatchi has been written up as "The City's Most Luxurious Riad" - Food and Travel Magazine 2013, "The Ultimate Hideaway" - Harpers Bazaar January 2012 and "Best Luxury Riad" - Conde Nast Traveller 2011. Riad Farnatchi been created out of five small Riads in the heart of the oldest part of Marrakech, some of our walls go back over 400 years. Riad Farnatchi with just nine suites has the feel of a beautiful, highly individual, private house, but the facilities and service of a world class 5 star "boutique" hotel. ... more   less 
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Also Known As:
Riad Farnatchi Marrakech
Riad Farnatchi Hotel Marrakech

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