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“This should be in the top 5 places to stay in Marrakech!” 5 of 5 stars
Review of Riad Farnatchi

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Riad Farnatchi
5.0 of 5 Hotel   |   2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco   |  
Hotel amenities
Ranked #31 of 462 Hotels in Marrakech
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“This should be in the top 5 places to stay in Marrakech!”
5 of 5 stars Reviewed January 9, 2014

My boyfriend surprised me with a trip to Marrakech and throughout our holiday we stayed in 3 different Riads, two of which were considered 'luxurious'. This was definitely the case for the Riad Farnatchi where we spent our final evening.

The service was impressive, really 5* quality and made the experience that much better. We were taken aback with how much guidance was offered for our trip, information on places to visit, tricks for getting cheaper taxi fares, and so on. We stayed in room 6 which is one of two suites with a private terrace...perfect for sunbathing and outdoor lunches or evening drinks. The room was enormous, over two floors with main reception and fire place on the first floor, rainfall shower + separate bathtub and beautifully decorated bedroom on the 2nd floor. For those of you Molton Brown lovers, bathroom comes fully equipped! Upon arrival the owner left a booklet for us to read through, everything you need to know about the Riad, lunch, dinner and breafast menu which pretty much offers any type of egg imaginable and a personal (and quite humorous) guide into the best restaurants to visit in Marrakech. Would recommend eating elsewhere than the Riad as there are some amazing restaurants with better food and value, but we are aware that the owner is expanding and will be opening a new restaurant alongside the Riad and I'm sure that will be something worth experiencing.

If you fancy a movie after a great night out, they also offer a portable disk drive with great selection of US and other foreign films (just ask reception).

The luxurious and personal experience ended with the owner (James) personally driving us to the airport!

FYI, if you are in a dilemna or torn about which luxurious Riads to choose from, then look no further than the Riad Farnatchi!

Thanks again for a memorable stay!

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, February 17, 2014
Thank you very much for taking the time to write your review of Raid Farnatchi! We are all hugely grateful for your kind words and delighted that you enjoyed your stay with us. I was particularly happy to note your thoughts on our service which is something that we are constantly striving to improve. With 20 staff to 9 Suites we hope to make sure that everyone gets a very personal service. Many thanks again.
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280 reviews from our community

Traveler rating
    260
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

I cannot express in words the outstanding excellence of the Riad Farnatchi Everything including staff is/are to the highest of standards and it is faultless from the moment of entering "the Hole in the Wall" to exiting is PERFECTION to mind body and soul.

Carolyn Seel.
November 2013

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, February 17, 2014
Thank you so much for your very kind words it makes such a difference to all the team to know how much their efforts are appreciated! We very much hope that you will be back to visit again soon.
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London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 17, 2013

My daughter surprised me with this most Amazing Riad and we felt so at home. Nothing was too much. And done with such love and friendliness. We were in suite 6. Huge bed. Log fire. Blazing when we requested. Late late breakfast. When we wanted. No is not a word ever used. Such luxury in the whole place. Last but not least total luxury of a gorgeous sunken bath. James you have reached perfection. Your staff are the best. A must to do after a long day - A Hamman.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, December 18, 2013
I can't thank you enough for taking the time to not only write this review but correct it when there was a problem with the system, we are all hugely grateful as every great review makes such a difference! I really hope that you will visit Marrakech and Riad Farnatchi again soon!
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Leighton Buzzard, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 12, 2013

What a wonderful experience. We celebrated our ruby wedding with our grown up children and we were blown away by the amazing suites and the professionalism and friendliness of all the staff. What a happy place to stay and so well situated in the Medina. Can't imagine how anyone would wish to stay in a hotel when you get such comfort and attention in this Riad.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, December 18, 2013
What a super review, thank you very much! I am so glad that you had such a great time in Marrakech and at Riad Farnatchi. I really hope that we will be able to welcome you all back to Marrakech again soon. Thank you for taking the time to write such a glowing review!
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Valley Forge, Pennsylvania
Top Contributor
61 reviews 61 reviews
42 hotel reviews
Reviews in 40 cities Reviews in 40 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed December 4, 2013

You can't go wrong staying at Riad Farnatchi. The staff's attention to detail is amazing - especially Karimia (I'm probably butchering her name) but she was so great at assisting us during our stay she deserves this shout out. We stayed in Suite 4 - super nice room with a huge king size bed and a beautiful fireplace. Bathroom was also very nice with the best towels I have ever had away from home. The floor in the bathroom is heated in the evenings which is a very nice touch. One thing I will caution on is that the tub does not drain well and it makes for a treacherous climb out of the tub without a handrail. I know Mr. Wix reads these reviews so I hope he takes it to heart when I say that the tub in #4 is a broken hip waiting to happen. Suite 4 also has a beautiful private terrace up on the roof-sitting there in the afternoon was simply wonderful. We really liked the riad's location which was in the medina but not in the middle of the medina's craziness.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, December 18, 2013
I am so glad that you enjoyed your stay with us and that you liked your room and the location of the Riad. I have looked into the drainage of the bath and we have now rectified this problem, thank you for bringing it to our attention. I very much hope that you will come back to Marrakech again and that I can look forward to welcoming you back to Riad Farnatchi. I will also make sure I pass on your thanks to Karima who I know will be delighted.
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Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2013

We got the chance to stay in Suite #3 and Suite #9 on our honeymoon. It was ideal. Lovely, friendly and helpful staff, beautiful place, unique and full of character. The bathrooms and balconies are incredible. Location is great, so much fun to explore in the medina of Marrakech.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, December 18, 2013
We are so pleased that you enjoyed spending your Honeymoon with us, thank you very much for taking the time to put your kind words on Trip Advisor, every good review helps us hugely. I very much hope that you will visit Riad Farnatchi again soon.
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San Francisco, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 24, 2013

We were booked here by Butterfield and Robinson as part of our bicycle vacation in Morocco. We stayed in several great places, but Riad Farnatchi was a jewel. James Wix, the owner, and his smiling, helpful staff welcomed us and were always ready with help and advice. The buildings and rooms are newly restored and beautifully done. Our whole group enjoyed the meals here; this was a perfect final accommodation for our trip.

Room Tip: Suite 9 was delightful and overlooked the central court. Don't miss the view over the city from...
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  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jameswix, Owner at Riad Farnatchi, responded to this review, December 18, 2013
Thank you so much for taking the time to write a review of Riad Farnatchi. We are all so grateful for your kind words and comments. I will definitely pass on your remarks about the food to the chef who will be delighted. I very much hope that you will come and visit us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riad Farnatchi

Address: 2 Derb el Farnatchi, Rue Souk el Fassis | Qua'at Ben Ahid, Marrakech 40000, Morocco
Location: Morocco > Marrakech-Tensift-El Haouz Region > Marrakech
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#11 Luxury Hotel in Marrakech
#41 Romantic Hotel in Marrakech
#47 Family Hotel in Marrakech
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Riad Farnatchi 5*
Number of rooms: 9
Official Description (provided by the hotel):
Riad Farnatchi has been written up as "The City's Most Luxurious Riad" - Food and Travel Magazine 2013, "The Ultimate Hideaway" - Harpers Bazaar January 2012 and "Best Luxury Riad" - Conde Nast Traveller 2011. Riad Farnatchi been created out of five small Riads in the heart of the oldest part of Marrakech, some of our walls go back over 400 years. Riad Farnatchi with just nine suites has the feel of a beautiful, highly individual, private house, but the facilities and service of a world class 5 star "boutique" hotel. ... more   less 
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Also Known As:
Riad Farnatchi Marrakech
Riad Farnatchi Hotel Marrakech

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